Oracle Software Licence and Support Agreement

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

This public procurement record has 1 release in its history.

Award

13 Oct 2026 at 10:53

Summary of the contracting process

Public Services Delivery Scotland (PSD Scotland), on behalf of NHS Scotland, procured continued support for Oracle software under an existing Oracle Unlimited Licence Agreement. The licensed products underpin a range of critical services: primary-care payment systems for GPs, dentists, optometrists and pharmacists; blood and tissue collection, storage and distribution; NHS Scotland purchasing and supply systems; management information and national datasets, including Scottish Morbidity Records; and bespoke applications used by health boards. The requirement is software licence support and associated IT support services, rather than a new software implementation. Delivery is across NHS Scotland services in Scotland. The buyer holds perpetual licences to use the products, and the purchase covers ongoing support for those products.

The procurement is complete and the contract was awarded to Oracle Corporation UK Ltd. The buyer exercised an extension option under the existing licence agreement using a limited procedure without prior publication of a competition. The stated basis was that Oracle was the sole supplier with exclusive rights in the software. The sole award covers one lot, with price as the stated award criterion; one bid was recorded. The contract was signed on 1 October 2026 and is active. Its value is £335,000, stated to cover a 12-month contract term. The underlying arrangement provides for support to continue on an annually renewable basis, subject to annual support charges.

This requirement is most relevant to Oracle and suppliers with authorised rights and the technical capability to support Oracle products already embedded in complex, critical NHS services. Credible providers would need to maintain dependable support across systems used for primary-care payments, blood and tissue services, national procurement, health datasets and board-specific applications, while working within established NHS Scotland operations. The award shows that continuity of support for existing licensed products, rather than replacement or fresh implementation, was central to this purchase. The route and stated exclusive-rights rationale indicate that suppliers without the necessary software rights are unlikely to be positioned to meet the same requirement. Relevant competitors should be able to demonstrate Oracle-specific support expertise and the capacity to sustain services across multiple NHS Scotland functions.

How relevant is this notice?

Notice Information

Notice Title

Oracle Software Licence and Support Agreement

Notice Description

This award exercises a pre-existing extension option under the Oracle Unlimited Licence Agreement (ULA) to continue support for a range of Oracle products in which PSDS (on behalf of NHS Scotland) holds a perpetual licence to use. The current contract provides for ongoing support on an annually renewable basis thereafter subject to the annual support charges. The Oracle products in scope are used to support multiple critical NHS Scotland services including: - Primary Care systems used by PSDS Practitioner and Counter Fraud Services (P&CFS) systems to administer the payments to the four Primary Care practitioner streams of GPs, Dentists, Ophthalmists and Pharmacists. - Scottish National Blood Transfusion Service (SNBTS) used to support the collection, storage and distribution of blood and tissues. - National Procurement systems used to support the purchasing, supply and distribution of products and services. - NHS Scotland management information and national datasets including Scottish Morbidity Records and other datasets provided by Public Health Scotland. - Various bespoke applications and services operated by Health Boards.

Lot Information

Lot 1

This award exercises a pre-existing extension option under the Oracle Unlimited Licence Agreement (ULA) to continue support for a range of Oracle products in which PSDS (on behalf of NHS Scotland) holds a perpetual licence to use. The current contract provides for ongoing support on an annually renewable basis thereafter subject to the annual support charges. The Oracle products in scope are used to support multiple critical NHS Scotland services including: - Primary Care systems used by PSDS Practitioner and Counter Fraud Services (P&CFS) systems to administer the payments to the four Primary Care practitioner streams of GPs, Dentists, Ophthalmists and Pharmacists. - Scottish National Blood Transfusion Service (SNBTS) used to support the collection, storage and distribution of blood and tissues. - National Procurement systems used to support the purchasing, supply and distribution of products and services. - NHS Scotland management information and national datasets including Scottish Morbidity Records and other datasets provided by Public Health Scotland. - Various bespoke applications and services operated by Health Boards.

Procurement Information

Sole supplier with exclusive rights in software within scope.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07864a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096424-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£335,000 £100K-£500K

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

Oracle Corporation UK Limited

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...