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AI Call analysis

The Police and Crime Commissioner for Cambridgeshire

This public procurement record has 1 release in its history.

Award

13 Oct 2026 at 13:18

UK7 - Contract Details Notice
Summary of the contracting process

The Police and Crime Commissioner for Cambridgeshire commissioned research into how artificial intelligence and emerging technologies affect the wellbeing of police call handlers. The work is a research service, classified under CPV 73110000, and is linked to STAR BID funding. The intended focus is the impact on call handlers’ wellbeing; the procurement does not describe a wider technology implementation or supply of AI systems. The buying organisation is the Police and Crime Commissioner for Cambridgeshire. The process identifies the project and its research purpose but does not state a delivery location, so the requirement should be understood by its subject matter rather than a named site.

The procurement is complete and awarded to Anglia Ruskin University, which is also the selected supplier under the active contract. The commissioner used a direct award below the applicable threshold, without competition. The award is for one lot. The contract was signed on 13 October 2026 and runs from 13 October 2026 to 31 March 2027. Its stated value is £116,865.23 excluding VAT, or £140,238.28 including VAT. No separate award date or evaluation criteria are recorded, and the process does not set out eligibility requirements. This outcome reflects a non-competitive route rather than a scored competition, so there is no published basis for comparing bids or identifying formal award criteria.

For research providers, this award demonstrates buyer demand for focused investigation of how AI and emerging technologies affect the wellbeing of police call handlers. A credible future competitor would need to show relevant research capability and a sound understanding of police call-handling work, staff wellbeing and the effects of technology in operational settings. The selected organisation is a large university, indicating that established research capacity may be relevant, though the procurement does not set formal qualification or accreditation requirements. The direct, below-threshold route used here did not involve competition, so this award does not provide evidence of a competitive scoring model or prescribed credentials. Suppliers with experience designing and delivering applied research for public-sector or policing contexts would be best placed to demonstrate that they can address this specific question.

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Notice Information

Notice Title

AI Call analysis

Notice Description

STAR BID FUNDING The purpose of the project is to understand the impact of AI and emerging technologies on the wellbeing of police call handlers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078682
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096539-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£116,865 £100K-£500K

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
13 Oct 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police and Crime Commissioner for Cambridgeshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE29 9LA
Postcode Area
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Huntingdonshire
Electoral Ward
Huntingdon North
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

Anglia Ruskin University

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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