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BCU-FCONC-64475 Provision of Pain Management Insourcing at Betsi Cadwaladr Health Board

Betsi Cadwaladr Health Board

This public procurement record has 1 release in its history.

Award

13 Oct 2026 at 13:44

Award Notice
Summary of the contracting process

Betsi Cadwaladr University Health Board sought an outsourced clinical pain management service for adults in its East Integrated Health Community. The service was intended to address a backlog of around 350 patients who had waited more than 104 weeks. It covers an end-to-end, evidence-informed biopsychosocial pathway, not simply transferring, contacting or triaging patients. Each patient must reach an appropriate recorded outcome, and the Health Board must receive the information needed to apply NHS Wales referral-to-treatment rules. This is a medical personnel service focused on pain management. The stated delivery area is the East Integrated Health Community; the procurement does not identify a more specific place name.

The process used a limited, direct award through the NHS Shared Business Services insourcing framework, without a prior call for competition, under the Provider Selection Regime Wales. CORA Health Group Ltd was selected, and the contract is recorded as active and signed on 25 September 2026. Its value is £230,910. The tender record marks the lot cancelled, while the award and contract are recorded as active; the accompanying process description calls the publication an intention to award and says representations were due by 11:59pm on 23 October 2026. The contract was to mobilise within four to six weeks of award, with a monthly delivery trajectory agreed with the Health Board, and aimed to clear the backlog by 31 March 2027. Evaluation weighted quality at 75% and price at 25%; the intention-to-award description also lists quality (40%), value (25%), collaboration and service sustainability (10%), access and reducing health inequalities (10%), and social responsibility (15%).

For a future requirement of this kind, a credible provider would need to deliver a complete adult pain-management pathway, using an evidence-informed biopsychosocial approach and achieving recorded clinical outcomes rather than relying on patient transfer, contact or triage. The buyer’s requirement indicates a need to manage a sizeable waiting cohort, mobilise quickly, agree and report against a monthly delivery trajectory, and provide accurate information supporting NHS Wales referral-to-treatment rules. The stated selection assessment covered activity, financial standing and technical ability. The intention-to-award criteria also show the importance placed on quality, value, collaboration, service sustainability, improving access, reducing health inequalities and social responsibility. These capabilities are relevant to suppliers seeking comparable insourced pain-management work for this Health Board.

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Notice Information

Notice Title

BCU-FCONC-64475 Provision of Pain Management Insourcing at Betsi Cadwaladr Health Board

Notice Description

BCUHB are seeking a time limited insourced pain management service for East Integrated Health Community (EIHC). The commissioned service will provide an end to end; evidence informed biopsychosocial pathway for a cohort of approximately 350 adult patients and is intended to clear East's pain management backlog of patients waiting over 104 weeks by 31st March 2027. The provider will need to mobilise within four to six weeks of contract award and will work with the Health Board (HB) to agree a detailed monthly trajectory. Transfer, contact or triage alone will not constitute backlog clearance. Each patient must reach an appropriate, recorded pathway outcome and the HB must receive the information needed to apply the NHS Wales referral to treatment rules correctly.

Lot Information

Lot 1

BBCUHB are seeking a time limited insourced pain management service for East Integrated Health Community (EIHC). The commissioned service will provide an end to end; evidence informed biopsychosocial pathway for a cohort of approximately 350 adult patients and is intended to clear East's pain management backlog of patients waiting over 104 weeks by 31st March 2027. The provider will need to mobilise within four to six weeks of contract award and will work with the Health Board (HB) to agree a detailed monthly trajectory. Transfer, contact or triage alone will not constitute backlog clearance. Each patient must reach an appropriate, recorded pathway outcome and the HB must receive the information needed to apply the NHS Wales referral to treatment rules correctly.

Procurement Information

BBetsi Cadwaladr University Health Board are looking to utilise a direct award via NHS Shared Business Services (NHS SBS) Insourcing of Clinical Services. Notice published in line with the Health Services (Provider Selection Regime) (Wales) Regulations 2025 (PSR Wales) intention to award notice

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078691
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096558-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85141000 - Services provided by medical personnel

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£230,910 £100K-£500K

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Betsi Cadwaladr Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BANGOR
Postcode
LL57 2PW
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL32 Gwynedd
Delivery Location
TLL23 Flintshire and Wrexham
Local Authority
Gwynedd
Electoral Ward
Y Faenol
Westminster Constituency
Bangor Aberconwy

Supplier Information

Number of Suppliers
1
Supplier Name

CORA HEALTH GROUP LTD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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