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Stakeholder Engagement Services

Network Rail Infrastructure Ltd

This public procurement record has 1 release in its history.

Award

13 Oct 2026 at 14:14

Award Notice
Summary of the contracting process

Network Rail Infrastructure Ltd bought stakeholder engagement and public relations consultancy services to support its communications and engagement strategy, individual projects and responses to major events. The scope is full-service consultancy, analysis and monitoring, covering both overarching strategic work and support tied to specific projects or events. The service is relevant to communications consultancies able to provide stakeholder insight and engagement alongside monitoring and practical strategic support for a major rail infrastructure organisation. The procurement is categorised as public relations services (CPV 79416000). The work supports Network Rail; the delivery location is recorded only as the United Kingdom, without a more specific place.

The procurement is complete and the contract was awarded to iNHouse Communications Limited. The contract is active and was signed on 18 September 2026. Its value is £1,168,415.97 and its stated duration is four years. Network Rail ran a further competition through the RM6124 Communications Marketplace Dynamic Purchasing System, limited to suppliers admitted to relevant category filters. Thirteen bids were recorded. The award followed competition under the DPS rules and applicable procurement regulations. The published evaluation material lists quality at 70% and cost at 30%, alongside a separate price criterion shown as 100%, so the evaluation basis is internally inconsistent. The procurement has one lot, but that lot is marked cancelled despite the active award and contract.

For communications and public relations consultancies, this award demonstrates Network Rail’s demand for an integrated service combining stakeholder engagement, analysis and monitoring with advice on communications strategy. A credible competitor would need to show it can support both organisation-wide engagement plans and individual infrastructure projects, while also responding effectively to major events. The requirement favours a supplier with enough breadth to bring consultancy and analytical capability together with ongoing monitoring, and the capacity to serve a large, operationally complex rail organisation over a sustained engagement. The route used was a further competition within a communications dynamic purchasing system, so familiarity with this type of framework-based competition and the ability to meet the relevant supplier-category requirements would also strengthen a future competitor’s position.

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Notice Information

Notice Title

Stakeholder Engagement Services

Notice Description

Award of a four-year contract for the provision of Stakeholder Engagement Services to support Network Rail. The contract was awarded compliantly following a further competition process via RM6124 Communications Marketplace Dynamic Purchasing System (DPS).

Lot Information

Lot 1

Full-service consultancy, analysis, and monitoring to support the overarching communications and engagement strategy, individual projects, and responses to major events.

Procurement Information

The contract was awarded following a further competition conducted through the RM6124 Communications Marketplace Dynamic Purchasing System (DPS). The opportunity was competed amongst suppliers admitted to the relevant DPS category filters. The contract was awarded in accordance with the DPS rules and applicable procurement regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07869f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096581-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79112100 - Stakeholders representation services

79416000 - Public relations services

79416100 - Public relations management services

79416200 - Public relations consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,168,415 £1M-£10M

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Network Rail Infrastructure Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

iNHouse Communications Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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