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Robotic Process Automation (RPA) Services

NHS Lanarkshire (Scotland)

This public procurement record has 2 releases in its history.

Award

21 Oct 2026 at 16:33

UK7 - Contract Details Notice
Award

14 Oct 2026 at 18:41

UK6 - Contract Award Notice
Summary of the contracting process

NHS Lanarkshire bought robotic process automation (RPA) services to design, develop and deliver automations, enable the platform, train staff and transfer knowledge. The requirement also includes optional managed support. The work is for NHS Lanarkshire, with delivery in Scotland. This is an IT services requirement combining automation implementation with capability-building and potential ongoing support; it is relevant to suppliers able to provide RPA expertise and work with a healthcare public-sector buyer.

The procurement is complete and the contract was awarded to Robiquity Limited through a selective route under a framework, without a competitive call-off. The award was made on 23 September 2026 and the contract was signed on 16 October 2026. The contract value is £493,568 excluding VAT (£592,282 including VAT). The initial contract period runs from 16 October 2026 to 15 April 2027, with options for up to three further 12-month periods of managed support, potentially extending the term to 15 April 2030. There is one lot. The contract is based on the supplier’s G-Cloud 15 service offering and rate card; further activities or effort may be agreed through governance and change control.

This award shows NHS Lanarkshire’s demand for an end-to-end RPA capability: automation design, development and delivery, platform enablement, staff training, knowledge transfer and, potentially, managed support. A credible competitor for a comparable requirement would need to demonstrate the technical ability to implement automation as well as the capacity to transfer skills to NHS staff and support the service afterwards. The buyer used a framework route and based the contract on the supplier’s published G-Cloud 15 service offering and rate card, so relevant framework access and a clear, priced service catalogue would be commercially important. Suppliers should be prepared to accommodate additional work through agreed governance and change control arrangements.

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Notice Information

Notice Title

Robotic Process Automation (RPA) Services

Notice Description

The provision of Robotic Process Automation (RPA) services, including automation design, development and delivery, platform enablement, training, knowledge transfer and optional managed support services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078804
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099671-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£493,568 £100K-£500K
Contracts Value
£493,568 £100K-£500K

Notice Dates

Publication Date
21 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20261 months ago
Contract Period
16 Oct 2026 - 15 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Lanarkshire (Scotland)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOTHWELL
Postcode
G71 8BB
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
Not specified
Local Authority
South Lanarkshire
Electoral Ward
Bothwell and Uddingston
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

Robiquity Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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