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Consultancy Support for Water Efficiency Campaign (WEC) Media Audit and Client Satisfaction Survey

O F W A T

This public procurement record has 1 release in its history.

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15 Oct 2026 at 09:54

UK7 - Contract Details Notice
Summary of the contracting process

The Water Services Regulation Authority (Ofwat) commissioned consultancy support for its Water Efficiency Campaign. The work covers developing a client satisfaction survey and providing independent assurance of a media audit. It is business and management consultancy, rather than a supply of physical goods or construction. The listed delivery coverage spans England and Wales. Ofwat is the buying organisation, based in Birmingham; the successful consultancy, Tina Fegent Limited, is based in Thame, Oxfordshire. The requirement brings together survey design and review of media activity, supporting Ofwat’s campaign work on water efficiency. Suppliers whose consultancy practice covers research and survey development alongside independent media audit assurance will recognise the core scope.

The procurement is complete and a supplier has been selected: Tina Fegent Limited. Ofwat awarded the contract through a below-threshold direct award without competition. The contract was signed on 24 March 2026, with a stated period from 24 March 2026 to 31 March 2027. Its value is £36,000 excluding VAT (£43,200 including VAT). Ofwat may extend it by up to three months, in single or multiple monthly terms, and may amend it by contract variation; the extension is capped at 50% of the original contract value. The procurement was a single lot. The published details do not provide an evaluation basis or participation criteria.

For consultancies competing for comparable Ofwat work, this award shows demand for a combination of client satisfaction survey development and independent assurance of a media audit within a water-efficiency campaign. A credible supplier would need to demonstrate practical survey design capability and the independence and expertise to assess media audit work, with capacity to deliver both strands for a public-sector regulator. Experience supporting communications or behaviour-change campaigns in the water sector would be directly relevant to this requirement. The award went to an SME consultancy, showing that the scale of this assignment could suit a specialist firm rather than requiring a large delivery organisation. As this procurement used a direct award without competition, it does not establish a competitive evaluation model or published qualification threshold for future comparable work.

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Notice Information

Notice Title

Consultancy Support for Water Efficiency Campaign (WEC) Media Audit and Client Satisfaction Survey

Notice Description

Consultancy support for the Water Efficiency Campaign, including Client Satisfaction Survey development and independent media audit assurance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07882a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097301-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£36,000 Under £100K

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Mar 2026 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

TINA FEGENT LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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