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EPOS Software Licensing, Maintenance and Support Services

Keele University

This public procurement record has 1 release in its history.

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15 Oct 2026 at 11:09

UK7 - Contract Details Notice
Summary of the contracting process

The University of Keele procured annual software licensing, maintenance and support for its electronic point-of-sale (EPOS) system. The work covers the existing campus-wide till infrastructure and its integrations with Keele Card and the university’s finance systems. This is a specialist software-support service, including ongoing maintenance of the technology that enables campus sales and payment operations. The buyer is the University of Keele, based in Staffordshire. The published delivery locations span England, but the requirement itself relates to Keele’s campus-wide EPOS environment and its connected systems.

The procurement is complete and has been awarded to UNIWARE SYSTEMS LIMITED. The contract was signed on 1 August 2026, with a service period from 31 August 2026 to 31 July 2027. Its value is £41,880 excluding VAT (£50,256 including VAT). The process was described as below-threshold, with the procurement method recorded as unknown. It was a single-lot award. The contract is active. The stated requirement covers annual licensing, maintenance and support for the existing EPOS system, including its campus tills and integrations with Keele Card and finance systems. No separate award-scoring criteria are reported.

For suppliers focused on retail and point-of-sale software, this award demonstrates demand at Keele for continued licensing and dependable support of a campus-wide till estate. A credible competitor would need to maintain existing EPOS infrastructure and keep its integrations with a university card scheme and finance systems working reliably. Relevant experience would include software licensing, maintenance and responsive technical support across connected till environments, rather than general IT support alone. The requirement is for an established operating system, so a supplier able to support continuity and integration with existing university systems is well placed to compete if this buyer procures the service again. The award also shows that the buyer used a below-threshold route for this specialist service.

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Notice Information

Notice Title

EPOS Software Licensing, Maintenance and Support Services

Notice Description

Provision of annual software licensing, maintenance and support services for the University's Electronic Point of Sale (EPOS) system, including support for existing campus-wide till infrastructure and integrations with Keele Card and finance systems.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07884b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097356-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,880 Under £100K

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Keele University
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORDSHIRE
Postcode
ST5 5BG
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Newcastle-under-Lyme
Electoral Ward
Keele
Westminster Constituency
Newcastle-under-Lyme

Supplier Information

Number of Suppliers
1
Supplier Name

Uniware Systems Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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