This public procurement record has 2 releases in its history.

Award

15 Oct 2026 at 15:26

Award

15 Oct 2026 at 15:00

Summary of the contracting process

Luton Borough Council is procuring an integrated property-licensing service for its Selective and Additional Licensing schemes. The service must manage licensing applications and processes, maintain ongoing data validation, carry out property inspections and securely share information with Council systems. This combines specialist software and support with operational delivery, rather than being a software-only requirement. The work is for the Council’s licensing and regulatory functions in Luton. The service is intended to support the Council’s live launch requirements and statutory enforcement activity, with ready-to-use workflows across the licensing service. The procurement is classified as IT services, including software development, consulting and support.

The procurement is complete and the Council selected Home Safe Delivery Partnership Ltd through a direct award. The award is recorded as pending. The award date was 15 October 2026; the planned contract period runs from 2 November 2026 to 30 October 2028, with an option to extend by four months, to 1 March 2029. The awarded value is £3.5 million excluding VAT (£4.2 million including VAT). There is one lot. The Council’s stated basis for the direct award was that only this supplier could provide an immediately ready platform with pre-configured workflows, enabling a risk-free transition within the required implementation timetable. The Council considered that alternatives would require discovery, workflow mapping or configuration, creating transition risks and potential delay to statutory work.

For suppliers competing for a comparable future requirement from Luton Borough Council, credibility would depend on delivering a complete property-licensing service, not simply supplying a software product. The selected supplier’s reported advantage was an immediately deployable platform with workflows already configured for the Council’s licensing requirements. Strong competitors would therefore need demonstrable capability in selective and additional property licensing, application and case-process management, continuing data validation, property inspections and secure integration with Council systems. They would also need to show that implementation can be completed without a prolonged discovery, configuration or data-migration phase, and that the service can support live operations and statutory enforcement without disruption. Experience delivering integrated platforms for public-sector licensing teams, alongside reliable data handling and operational capacity, would be commercially relevant to this buyer’s requirement. The procurement’s direct-award rationale makes readiness and low-transition risk particularly important differentiators.

How relevant is this notice?

Notice Information

Notice Title

AT1576 - Selective and Additional Licensing Schemes

Notice Description

The Council requires a fully integrated service that can manage Selective and Additional Licensing, maintain ongoing data validation, carry out property inspections, and securely share data with Council systems.

Procurement Information

The Contracting Authority conducted Preliminary Market Engagement to identify market capability for an end-to-end Property Licensing Service. While two market participants demonstrated capability utilizing specialized property licensing platforms (including Metastreet), objective evaluation confirmed a technical absence of competition under Schedule 5, Paragraph 4 of the Procurement Act 2023 regarding immediate, risk-free transition. One respondent's proposal requires an initial phase of discovery, workflow mapping, and system configuration to align separate licensing streams. The Authority has a critical, immediate statutory timeline that cannot accommodate a phased implementation or data-migration loop without severe operational disruption to regulatory enforcement. Home Safe Delivery Partnership Ltd is the exclusive supplier demonstrating immediate, unconditional platform readiness with fully pre-configured workflows tailored to the Authority's live launch requirements. No reasonable alternative or substitute exists that meets the necessary immediate implementation timeline without introducing disproportionate transition costs and statutory delay.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0788b1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097579-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Oct 20261 weeks ago
Contract Period
2 Nov 2026 - 30 Oct 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

HOME SAFE DELIVERY PARTNERS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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