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ESNEFT3427 - Staff Helpdesk Subscription

East Suffolk and North Essex NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 12:51

Award Notice
Summary of the contracting process

East Suffolk and North Essex NHS Foundation Trust procured 97 staff helpdesk subscription licences. The requirement is for software access rather than helpdesk support services. The buyer is the NHS foundation trust, based in Colchester.

The contract was awarded to A2Z Cloud Ltd and is recorded as active. It was called off from an existing compliant framework without a further competition. The stated award criterion was price. The contract was signed on 16 October 2026, with a recorded value of £40,740. The procurement was organised as one lot for the 97 subscriptions; that lot is marked cancelled, while the award and contract are recorded as active.

For future requirements from this trust, relevant suppliers would need to provide staff helpdesk subscription licences at a scale of 97 licences. The route used here was a call-off from an existing compliant framework, with no further competition, and price was the stated award criterion. A supplier seeking to compete for comparable work would therefore need suitable framework access and a commercially competitive offer for this subscription requirement.

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Notice Information

Notice Title

ESNEFT3427 - Staff Helpdesk Subscription

Notice Description

Licenses for Staff Helpdesk

Lot Information

Lot 1

To provide 97 licenses of Staff Helpdesk subscriptions

Procurement Information

The contract was awarded without prior publication because the contract was called off from an existing compliant framework agreement. The framework was established in accordance with the public contracts regulations and no further competition was required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078bcd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098983-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,740 Under £100K

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Suffolk and North Essex NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLCHESTER
Postcode
CO4 5JL
Postcode Area
Colchester
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH34 Essex Haven Gateway
Delivery Location
TLH14 Suffolk CC
Local Authority
Colchester
Electoral Ward
Mile End
Westminster Constituency
Colchester

Supplier Information

Number of Suppliers
1
Supplier Name

A2Z CLOUD LTD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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