This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 15:33

Summary of the contracting process

Swansea Bay University Health Board is buying maintenance services for Omnicell dispensing cabinets installed across departments throughout its health board area. The work concerns the upkeep of the cabinets themselves, rather than a general equipment-maintenance service. The procurement is managed by NHS Wales Shared Services Partnership-Procurement Services on the health board’s behalf. Delivery is across Swansea Bay University Health Board sites in the Neath Port Talbot and Swansea areas.

The procurement is complete and was awarded to Omnicell Limited. The health board used a direct award, stating that Omnicell is the original equipment manufacturer and the only provider able to maintain the cabinets because it controls their closed-protocol operating system and has the required expertise, software updates and replacement parts. The award value is £140,787.58 excluding VAT (£168,945.10 including VAT). The contract period runs from 1 November 2026 to 31 March 2027; the award was published on 20 October 2026. The procurement was handled as a single lot. The stated basis for the award was technical reasons allowing only one supplier; no separate scored evaluation criteria are recorded.

This award shows demand for specialist maintenance of Omnicell dispensing cabinets across a university health board. A credible competitor for a future requirement would need demonstrable expertise in maintaining this specific equipment, as well as legitimate access to its operating system, software updates and replacement parts. The buyer’s stated reason for selecting Omnicell was that its closed protocol system and original-equipment-manufacturer status made it the only provider with the necessary knowledge and resources. General healthcare equipment servicing capability alone would not address that barrier. Suppliers considering this market would need to establish whether they can meet the manufacturer-specific technical requirements or offer an authorised route to the relevant systems, updates and parts.

How relevant is this notice?

Notice Information

Notice Title

Omnicell Dispensing Cabinets [Maintenance of]

Notice Description

Maintenance of Omnicell Dispensing Cabinets located in variety of Departments thorough out Swansea Bay University Health Board.

Procurement Information

Omnicell Limited operate a closed protocol operating system, who are the OEM (Original Equipment Manufacturer) and the only provider with the knowledge skills and expertise to undertake the maintenance, as well as access to software updates and replacement parts.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078c1c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099129-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£140,787 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Swansea Bay University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORT TALBOT
Postcode
SA12 7BR
Postcode Area
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL44 Neath Port Talbot
Delivery Location
Not specified

Local Authority
Neath Port Talbot
Electoral Ward
Baglan
Westminster Constituency
Aberafan Maesteg

Supplier Information

Number of Suppliers
1
Supplier Name

Omnicell Ltd

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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