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Lone Worker Devices

Cardiff and Vale University Health Board

This public procurement record has 1 release in its history.

Planning

21 Oct 2026 at 15:43

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Cardiff and Vale University Health Board intends to procure a managed lone-worker safety service to protect staff working alone. The package covers the supply of lone-worker devices and related technology, monitoring, management software, implementation, staff training, support and ongoing account management. The service is intended to provide reliable emergency assistance, monitoring and reporting, while helping the health board meet relevant NHS and legal requirements. The buyer is Cardiff and Vale University Health Board; NHS Wales Shared Services Partnership will manage the procurement on its behalf. The service is for delivery in Cardiff and Vale, Wales. This is a service contract for alarm monitoring and lone-worker safety, rather than a purchase of devices alone.

The process is at the planning stage: the buyer has stated its intention to procure, but has not yet issued an invitation to tender. It is planned as a single-lot procurement, with a future notice expected on 2 November 2026. A market-engagement milestone is scheduled for 28 October 2026; suppliers are asked to register interest to be invited to the tender. The contract is expected to run from 15 January 2027 to 14 January 2030, with a possible extension to 14 January 2031. The published indicative value is £1. No procedure, award criteria or participation requirements have yet been set out. The lot is identified as suitable for small and medium-sized enterprises.

This planned requirement may suit suppliers that can combine lone-worker safety technology with a dependable, managed monitoring service. The buyer is seeking an integrated offer covering devices, emergency assistance, monitoring, management software, implementation, training, support and account management, so suppliers with both technical and service-delivery capability are likely to be well placed. The solution must be flexible and scalable to meet organisational needs over the contract term, and should support staff safety and welfare, reporting, and compliance with relevant NHS and legislative requirements. Providers able to demonstrate reliable operational support and experience serving healthcare organisations may find the requirement relevant. The buyer has indicated that small and medium-sized businesses are suitable for the single lot, making the planned competition potentially accessible to specialist suppliers as well as larger providers.

How relevant is this notice?

Notice Information

Notice Title

Lone Worker Devices

Notice Description

Cardiff & Vale University Health Board is seeking a provider to deliver a managed lone worker safety solution. The contract will include the provision of lone worker technology, monitoring services, management software, implementation, training, support and ongoing account management. The solution will support the safety and welfare of staff working alone through the provision of reliable emergency assistance, monitoring, reporting and compliance with relevant NHS and legislative requirements. The service must be scalable, flexible and capable of supporting organisational needs throughout the contract term.

Planning Information

Please note interest on this notice to be invited to the tender. Please ignore the value on this notice as it does not allow £0.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078d2d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099625-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20266 days ago
Submission Deadline
Not specified
Future Notice Date
2 Nov 20266 days to go
Award Date
Not specified
Contract Period
15 Jan 2027 - 14 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cardiff and Vale University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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