Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Ripple Suicide Prevention

Hm Land Registry

This public procurement record has 1 release in its history.

Award

22 Oct 2026 at 15:13

UK7 - Contract Details Notice
Summary of the contracting process

HM Land Registry bought an online suicide-prevention monitoring tool for its digital services. The software identifies harmful content relating to self-harm and suicide and, in the first instance, replaces it with a prominent intervention message offering hope and links to mental-health support for users in crisis. The requirement is for a software package and information system, rather than a general mental-health service. HM Land Registry is the buying organisation, based in Croydon. The described purpose is to respond to potentially harmful online content and direct people towards support. This procurement provides a concrete example of how the Registry uses online safety software to address suicide and self-harm risks in its digital environment.

The procurement is complete and the contract was awarded to Ripple Online Safety Ltd. HM Land Registry used a direct award below the procurement threshold, without competition. The award is active, and the contract was signed on 21 September 2026. Its period runs from 23 September 2026 to 22 September 2027. The contract value is £26,413.20 excluding VAT and £31,695.84 including VAT. There was one lot, covering the online monitoring and intervention tool. The procurement data describes the software and its intended response to harmful content, but gives no separate evaluation criteria or eligibility requirements.

This award shows demand at HM Land Registry for software that can monitor online content for references to self-harm and suicide, then interrupt harmful material with a clear, supportive message and links to appropriate mental-health services. Suppliers competing for a similar requirement would need a product that combines reliable harmful-content detection with a carefully designed intervention experience and relevant support signposting. The capability is not simply content moderation: the system must respond appropriately to users who may be in crisis. Ripple Online Safety Ltd, an SME, was selected through a direct award below threshold without competition, so this outcome does not demonstrate a competitive evaluation or a published set of technical qualifications. For prospective suppliers, the buyer-specific opportunity is to show that their software can deliver the same monitoring and intervention purpose in HM Land Registry’s online services.

How relevant is this notice?

Notice Information

Notice Title

Ripple Suicide Prevention

Notice Description

Online monitoring tool which flags harmful content relating to self-harm and suicide and replaces it in the first instance with a vibrant, bold interception tool containing a message of hope and range of mental health support channels for users in crisis to utilise.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078e1a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100081-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£26,413 Under £100K

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Sep 2026 - 22 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hm Land Registry
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2AQ
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Ripple Online Safety Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...