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IT Service Management Solution

Yorkshire Housing Limited

This public procurement record has 1 release in its history.

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23 Oct 2026 at 10:15

UK7 - Contract Details Notice
Summary of the contracting process

Yorkshire Housing Limited procured an IT service management solution through the G-Cloud 15 framework. The requirement is for IT service management software and associated services, within the wider field of IT services, including software and support. The solution is intended to support the housing provider’s IT service management needs. The recorded delivery area is Yorkshire and the Humber, England. The buyer is based in Leeds. The contract allows changes to licence numbers as required, so the scale of licensing can respond to the organisation’s needs. This is a single-lot requirement rather than a procurement divided into multiple distinct service packages.

The procurement is complete: Yorkshire Housing selected Halo Service Solutions and signed an active contract. The award was made on a direct basis without competition, using the G-Cloud 15 framework, and was below the relevant threshold. The contract was signed on 22 October 2026 and runs from 22 October 2026 to 6 October 2028, with two optional 12-month extensions that could extend it to 6 October 2030. The gross contract value is £84,672. The contract permits licence numbers to change as required. The published procurement data does not set out a separate evaluation basis or eligibility requirements; the award was made without competition.

This purchase shows that Yorkshire Housing uses the G-Cloud framework to source IT service management solutions, with a requirement that can accommodate changes in licence numbers. A supplier seeking to compete for similar work with this buyer would need to provide a credible IT service management solution and demonstrate that its licensing can scale to changing requirements. Familiarity with the G-Cloud framework route would also be commercially relevant. Halo Service Solutions, recorded as an SME, was selected for this requirement, showing that delivery was not confined to a large supplier. The purchase is specifically for IT service management; suppliers whose offer is limited to unrelated IT support or general consultancy would need to show a clear fit with service management software and its supporting services.

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Notice Information

Notice Title

IT Service Management Solution

Notice Description

Provision of IT Service Management Solution under GCA G-Cloud 15 RM1557.15 Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078e8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100283-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£84,672 Under £100K

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Oct 2026 - 6 Oct 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Yorkshire Housing Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS10 1FB
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

Halo Service Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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