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Fostering, Adoptions & Residential Children's Home Case Management System

West Northamptonshire Council

This public procurement record has 1 release in its history.

Award

23 Oct 2026 at 10:46

Award Notice
Summary of the contracting process

West Northamptonshire Council procured a secure online case-management system for its fostering, adoption and residential children’s home services. The requirement is for CHARMS, a social-care system supporting the management of cases across these three service areas. This is software supply, rather than a contract for care delivery. The buyer is the local council, and the service is for its work in Northamptonshire. The system’s secure online delivery is central to the requirement; the procurement description does not set out further functional or technical specifications.

The procurement is complete and the contract was awarded to r Social Care Network Solutions Limited. The award was made on 1 October 2026, and the contract was signed on that date. Its value is £321,600. The arrangement runs for an initial three years, with an option for one additional year. West Northamptonshire Council used a direct award through the G-Cloud 14 framework, without a prior competition. The award criteria recorded for the single requirement were price. One bid was recorded. The lot is marked cancelled in the tender information, while the award and contract are recorded as active; the published outcome is an active award to the named supplier.

This award shows demand from West Northamptonshire Council for a secure, online case-management product specifically covering fostering, adoption and residential children’s home services. Suppliers competing for a future requirement of this kind would need an established system suited to social-care casework across all three areas, with secure online access and the ability to support the council’s operational case-management needs. The selected product was CHARMS, so credible competitors would need to demonstrate comparable functionality and a clear fit with these services. The council used the G-Cloud 14 framework route and made a direct award; suppliers seeking to compete for similar work should therefore be positioned to supply through the applicable framework and meet its terms. The recorded evaluation basis was price, making competitive pricing relevant alongside a strong product fit.

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Notice Information

Notice Title

Fostering, Adoptions & Residential Children's Home Case Management System

Notice Description

Secure online case management system for fostering, adoption and residential care services awarded on a 3 + 1 on G cloud 14

Lot Information

Lot 1

Direct award of G cloud 14 agreement for 3 years plus and additional year for the supply of CHARMS - Fostering, Adoptions & Residential Children's Home Case Management System

Options: there is an option for 1 additional year at the end of the initial 3 year term

Procurement Information

The contract was awarded via GCA G-Cloud 14 framework in accordance with the framework rules permitting direct award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078ea0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100318-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£321,600 £100K-£500K

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF24 West Northamptonshire
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

r Social Care Network Solutions Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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