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L26036-T-JW Foreign Exchange Tender

London Luton Airport Operations Limited

This public procurement record has 1 release in its history.

Tender

23 Oct 2026 at 15:49

Tender Notice
Summary of the contracting process

London Luton Airport Operations Limited is seeking a foreign-exchange concession partner to provide currency exchange services for passengers at London Luton Airport. The service is intended to offer an innovative, customer-focused experience and support the airport’s passenger needs. The requirement is for the airport’s FX operation rather than a general airport service contract, so it is most relevant to businesses able to run foreign-exchange services in an airport setting. The buyer is London Luton Airport Operations Limited, and delivery is at London Luton Airport in Luton. The opportunity is a single concession covering the FX service; its detailed scope is set out in the procurement documents.

The buyer invited offers through a two-stage process: applicants first complete a Pre-Qualification Questionnaire, and those who qualify are invited to the Request for Bid stage. The submission deadline set by the buyer was 28 October 2026 at 12:00 UTC. The stated contract period runs from 1 February 2027 to 31 January 2032, representing a maximum term of five years; bidders may propose a three-, four- or five-year term, subject to the break and notice provisions in the procurement documents. The buyer anticipates commencement in February 2027. The evaluation emphasis described is on high-quality service, operational excellence, value for money and an improved passenger experience. No procurement value is stated.

The opportunity suits foreign-exchange providers with the capability to operate a passenger-facing service at an airport and deliver reliable, high-quality operations. Strong customer service and the ability to improve the passenger experience are central to the requirement, alongside value for money and an innovative service offer. Suppliers should be able to support demand associated with approximately 19 million passengers a year, making airport-scale operational capacity and service resilience commercially relevant. Individual organisations and consortia may apply, and the buyer welcomes capable and committed organisations from the public, private and voluntary or community sectors. This makes the opportunity potentially accessible to specialist FX operators and partnerships that can combine currency services, airport operations and customer-service expertise. No particular accreditation or prior experience threshold is stated in the available procurement description.

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Notice Information

Notice Title

L26036-T-JW Foreign Exchange Tender

Notice Description

London Luton Airport Operations Limited ("LLA") is voluntarily advertising this opportunity through Find a Tender solely to enhance the profile and visibility of the opportunity. LLA does not consider to be subject to the Procurement Act 2023 and publication of this notice does not constitute an acceptance that the Procurement Act 2023 applies to LLA or to this procurement. London Luton Airport (LLA) is seeking to appoint a Foreign Exchange (FX) concession partner to deliver an innovative and customer-focused FX service. Bidders must demonstrate their ability to provide high-quality service, operational excellence, value for money, and an enhanced passenger experience for approximately 19 million passengers per annum. The concession will have a maximum term of five (5) years. Bidders may submit their proposal on the basis of a three (3), four (4) or five (5) year contractual term, in accordance with the break and notice provisions set out in the procurement documents. Please note that the duration stated further below in this notice represents the maximum contract term available for bidders to select. The anticipated commencement date is February 2027. This is a two-stage procurement process. Applicants successfully completing the Pre-Qualification Questionnaire (PQQ) stage will be invited to participate in the Request for Bid (RFB) stage. The procurement documents are available via the Jaggaer eProcurement portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078f71
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100674-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66180000 - Foreign exchange services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20263 days ago
Submission Deadline
28 Oct 20261 day to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Luton Airport Operations Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU2 9NU
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Vauxhall
Westminster Constituency
Luton South and South Bedfordshire

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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