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L26036-T-JW Foreign Exchange Tender

London Luton Airport Operations Limited

This public procurement record has 1 release in its history.

Tender

23 Oct 2026 at 15:54

Tender Notice
Summary of the contracting process

London Luton Airport Operations Limited is seeking a concession partner to provide foreign exchange services at London Luton Airport. The service is intended to be innovative and customer-focused, supporting passengers travelling through the airport. The buyer is seeking a partner able to deliver high-quality service, operational excellence, value for money and an improved passenger experience. The requirement concerns the provision of an airport FX service rather than a general banking contract. The opportunity is aimed at organisations able to operate a customer-facing foreign exchange service within the airport environment; applications may come from individual organisations or consortia, including public, private and voluntary or community sector organisations.

The buyer invited offers through a two-stage process: applicants first complete a pre-qualification questionnaire, with successful applicants invited to the request-for-bid stage. The submission deadline set was 27 October 2026 at 12:00 UTC. The contract period is due to run from 1 February 2027 to 31 January 2032, with a maximum term of five years. Bidders may propose a three-, four- or five-year term, subject to the break and notice provisions in the procurement documents. This is a single-lot concession. The buyer describes the required balance as high-quality service, operational excellence, value for money and an enhanced passenger experience; no detailed scoring weights are set out in the process information.

This opportunity suits foreign exchange providers with the operational capability to run a reliable, customer-facing service in a busy international airport. Suppliers should be able to demonstrate high service standards, strong day-to-day operational performance and the ability to offer value for money while improving the passenger experience. The service must be designed for an airport environment handling approximately 19 million passengers per year, so bidders need capacity to serve substantial passenger volumes and maintain consistent delivery. The buyer welcomes applications from individual organisations or consortia and encourages capable applicants across the public, private and voluntary or community sectors. The contract can be proposed for different term lengths, offering some flexibility in how a supplier structures its delivery commitment.

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Notice Information

Notice Title

L26036-T-JW Foreign Exchange Tender

Notice Description

London Luton Airport Operations Limited ("LLA") is voluntarily advertising this opportunity through Find a Tender solely to enhance the profile and visibility of the opportunity. LLA does not consider to be subject to the Procurement Act 2023 and publication of this notice does not constitute an acceptance that the Procurement Act 2023 applies to LLA or to this procurement. London Luton Airport (LLA) is seeking to appoint a Foreign Exchange (FX) concession partner to deliver an innovative and customer-focused FX service. Bidders must demonstrate their ability to provide high-quality service, operational excellence, value for money, and an enhanced passenger experience for approximately 19 million passengers per annum. The concession will have a maximum term of five (5) years. Bidders may submit their proposal on the basis of a three (3), four (4) or five (5) year contractual term, in accordance with the break and notice provisions set out in the procurement documents. Please note that the duration stated further below in this notice represents the maximum contract term available for bidders to select. The anticipated commencement date is February 2027. This is a two-stage procurement process. Applicants successfully completing the Pre-Qualification Questionnaire (PQQ) stage will be invited to participate in the Request for Bid (RFB) stage. The procurement documents are available via the Jaggaer eProcurement portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078f75
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100684-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66180000 - Foreign exchange services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
27 Oct 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Luton Airport Operations Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU2 9NU
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Vauxhall
Westminster Constituency
Luton South and South Bedfordshire

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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