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Urgent GP Clinic Services

Luton and Dunstable Hospital

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 11:39

Award Notice
Summary of the contracting process

Bedfordshire Hospitals NHS Foundation Trust is procuring urgent GP clinic services for Bedford Hospital and Luton & Dunstable Hospital. The service provides urgent general-practice assessment across both hospital sites. The requirement includes support for alternative pathways to emergency departments, patient streaming and transfers of care, direct booking and signposting to primary care and pharmacy services, and collaboration with NHS, social care and voluntary-sector partners. Delivery also includes a single point of access and virtual consultations. The Trust is the buyer, and the service is delivered in Bedford and Luton. This is a healthcare services requirement for providers able to run urgent GP clinics in a hospital setting and coordinate care across local health and community services.

The procurement uses the Provider Selection Regime, direct award process C, without a prior competition. Atrumed Healthcare Limited is named as the selected provider, and the contract is recorded as active; the accompanying description says the notice is an intention to award and that formal award has not yet taken place. The stated service period is 1 April 2027 to 31 March 2030, with an option to extend by a further two years. The estimated and recorded contract value is £27.5 million. The contract was signed on 26 October 2026. The stated evaluation gives quality 100% and price 0%; the decision criteria also cover quality and innovation, value, integration and sustainability, access and health inequalities, choice, and social value.

For suppliers tracking future urgent-care requirements from this Trust, this award shows demand for a substantial, multi-site GP clinic service delivered across Bedford and Luton. A credible provider would need a record of reliable clinic delivery and the ability to work closely with hospital teams and wider NHS, social care and voluntary-sector partners. The selected provider was credited with improving service pathways, streaming and transfers of care, promoting appropriate use of primary care and pharmacy services, and developing virtual consultations and a single point of access. The buyer also valued open access, patient benefit, collaboration, service sustainability and community contribution. The evaluation strongly favoured quality over price, so evidence of service performance, innovation and practical improvements to access and patient pathways would be particularly relevant.

How relevant is this notice?

Notice Information

Notice Title

Urgent GP Clinic Services

Notice Description

The contracting authority is seeking to re-commission the provision of Urgent GP Clinic Services for Bedfordshire Hospitals NHS FT.

Lot Information

Lot 1

Provision of Urgent GP Clinic Services to Bedfordshire Hospitals NHS FT for both Bedford Hospital and Luton & Dunstable Hospital sites. The intention is to award a contract to our existing provider, Atrumed Healthcare, by following the Provider Selection Regime (PSR) direct award process C. Contract duration 01.04.2027 - 31.03.2030. With an option to extend for a further 2 years. Estimated contract value: PS27.5m.

Procurement Information

The provider has demonstrated a strong commitment to service improvement and innovation, including support for alternative pathways to Emergency Departments, enhanced public awareness of community pharmacy services, and collaborative development of initial assessment models and sub-six-month pathways. The existing arrangement continues to deliver a strong balance of value and patient benefit, with an uncapped attendance model protecting the Trust from significant marginal costs associated with increased activity. The service has operated successfully and consistently since 2021 at the Bedford site and since 2013 at the Luton & Dunstable site. A collaborative partnership approach, supported through shared learning forums, has driven ongoing improvements to streaming protocols and transfers of care, helping to ensure a seamless patient experience. The provider continues to promote direct booking pathways and appropriate signposting to improve access while maintaining the principle of open access. This is complemented by initiatives that encourage frequent users to access primary care and Pharmacy First services, supporting continuity of care. The provider also continues to strengthen collaboration with NHS, social care and voluntary sector partners. Delivery of a single point of access, increased use of virtual consultations, and avoidance of unnecessary redirection between services support both patient experience and wider sustainability objectives. Staff volunteering initiatives further demonstrate the provider's commitment to local communities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078ff7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100929-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121100 - General-practitioner services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£27,500,000 £10M-£100M

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton and Dunstable Hospital
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU4 0DZ
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLH21 Luton
Local Authority
Luton
Electoral Ward
Poets
Westminster Constituency
Luton North

Supplier Information

Number of Suppliers
1
Supplier Name

Atrumed Healthcare

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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