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Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

CalMac Ferries Limited

This public procurement record has 1 release in its history.

Tender

26 Oct 2026 at 12:19

Tender Notice
Summary of the contracting process

CalMac Ferries Limited is seeking a supplier to pilot a smartphone-based visual tagging solution for blind and partially sighted passengers. The service is intended to improve passenger wayfinding and provide access to real-time information, with information available in 36 languages. This is a passenger navigation service (CPV 63724000) for delivery in Scotland.

The buyer invited offers through an open procedure, with bids submitted electronically in English. The procurement is divided into one lot, and variants are not permitted. The bid deadline was 30 November 2026 at 12:00 UTC; the stated contract period is 1,800 days. Quality accounts for 60% of the evaluation and price for 40%. Suppliers must meet financial thresholds based on their latest published accounts: return on capital employed above zero, current ratio above one, gearing below 100%, and interest coverage of at least two. The bid validity period runs to 31 December 2026 at 23:59:59 UTC.

This requirement suits suppliers with experience developing and deploying smartphone-based visual tagging and passenger wayfinding technology, particularly solutions designed for blind and partially sighted users. The service needs to support real-time information and conversion into 36 languages. Suppliers must be able to deliver a pilot and provide the names and qualifications of staff assigned to the contract. Bidders also need published accounts demonstrating that they meet all four stated financial-ratio thresholds. The work combines accessible digital product delivery with the ability to serve ferry passengers in Scotland.

How relevant is this notice?

Notice Information

Notice Title

Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

Notice Description

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages.

Lot Information

Lot 1

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages.

Renewal: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 24-months of the Agreement, which shall be divided into two 12 month extension options.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-079005
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100964-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63724000 - Navigation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Today
Submission Deadline
30 Nov 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CalMac Ferries Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GOUROCK
Postcode
PA19 1QP
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM Scotland
Local Authority
Inverclyde
Electoral Ward
Inverclyde West
Westminster Constituency
Inverclyde and Renfrewshire West

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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