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Meals on Wheels

Tower Hamlets

This public procurement record has 1 release in its history.

Tender

30 Oct 2026 at 16:04

UK4 - Tender Notice
Summary of the contracting process

Tower Hamlets is seeking a supplier to provide a Meals on Wheels service for selected residents in the borough. The service is intended primarily to address food insecurity and also to reduce social isolation. It involves preparing and delivering nutritious hot meals to residents’ homes every day, with choice and flexibility in meal selection. Meals must meet nutritional standards and cater for a wide range of dietary and cultural requirements. This is a catering service with a welfare-support purpose. The buyer is the London Borough of Tower Hamlets, and delivery is within its area in London.

Tower Hamlets invited offers through an open procedure for a single lot. The tender was published as a retender after an earlier tender was abandoned. The buyer set 13 November 2026 at 12:00 for enquiries and 2 December 2026 at 12:00 for submissions; the expected award decision date was 15 February 2027. The contract period is 1 March 2027 to 28 February 2029, with a discretionary option to extend once for 12 months, up to 28 February 2030. The estimated value is £3 million excluding VAT (£3.6 million including VAT). Evaluation is weighted 60% quality, 30% price and 10% social value. Bidders must meet legal, financial and technical participation requirements set out in the tender documents.

This opportunity is suited to food suppliers able to run a dependable, high-quality daily meal preparation and home-delivery operation. The buyer seeks a supplier with a proven track record, ideally in Tower Hamlets, and enough logistical capacity to deliver reliably to residents. Strong food production and distribution arrangements will be important, alongside the ability to maintain appropriate staffing and respond effectively to missed access, non-responsive clients, delays and service issues. Suppliers must be able to meet food safety and hygiene requirements and deliver meals to rigorous nutritional standards. The menu and service need to support a broad range of dietary and cultural needs while giving residents daily choice and flexibility. The procurement is marked as suitable for SMEs and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Meals on Wheels

Notice Description

This service will provide a selected group of residents with daily, nutritious hot meals delivered straight to their homes, primarily to address food insecurity and, secondarily, to ease social isolation. Therefore, the London Borough of Tower Hamlets is seeking a food supplier with a proven track record, ideally within the borough, and the logistical capacity to sustain a reliable, high-quality delivery service. All meals must meet rigorous nutritional standards and accommodate a wide range of dietary and cultural requirements, while offering residents daily choice and flexibility in meal selection. This is for a 3 year contract.

Lot Information

Lot 1

Renewal: 1 x 12 month extension at the discretion of the Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0794fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/103404-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

85 - Health and social work services

CPV Codes

55520000 - Catering services

85312400 - Welfare services not delivered through residential institutions

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
£3,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20263 days ago
Submission Deadline
2 Dec 20265 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2027 - 28 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI4 Inner London - East
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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