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Provision of Client Assisted Passenger Transport Services

Surrey County Council

This public procurement record has 1 release in its history.

Tender

02 Nov 2026 at 09:11

UK4 - Tender Notice
Summary of the contracting process

Surrey County Council is buying home-to-school passenger transport for eligible pupils who need free or subsidised travel, including children who live beyond the qualifying distance and those with special educational needs or disabilities. Services are intended to provide safe, secure and reliable journeys to and from school across Surrey. The requirement covers transport services using vehicles ranging from saloon cars to coaches with up to 90 seats. It is divided into standard transport; enhanced-needs transport, including routes for children with complex special educational or behavioural needs and journeys to specialist schools; and complex health transport for clients needing basic health assistance or support with more complex conditions. Delivery is across Surrey, including the county’s Reigate area and surrounding localities.

The buyer invited offers through an open procedure, using a three-lot framework arrangement. The enquiry deadline was 20 November 2026 at 12:00, and the bid deadline was 30 November 2026 at 17:00. The expected award decision date was 15 January 2027. All lots have a planned contract period from 2 February 2027 to 28 February 2030, with an optional extension of up to four years, to a maximum end date of 28 February 2034. The overall estimated value is £595.2 million excluding VAT (£686.98 million including VAT). Estimated values excluding VAT are £216 million for standard transport, £331.2 million for enhanced-needs transport and £48 million for complex health transport. Each lot is evaluated on quality (95%) and price (5%).

The opportunity suits passenger transport operators able to provide vehicles and cover routes of varied size, from individual journeys by saloon car to large-coach services. The buyer identifies the lots as suitable for small and medium-sized businesses and voluntary, community and social enterprises. Standard transport is relevant to operators with broad vehicle capacity and the ability to deliver reliable school journeys. Enhanced-needs work calls for experience supporting children with complex special educational or behavioural needs, specialist schools and more demanding customer-service requirements; routes may cover an entire school or geographical area. Complex health transport suits providers able to support passengers with needs such as epilepsy or diabetes, follow care plans and administer medication. Some work may require additional staff training and insurance, while regulated support for complex health needs requires the appropriate Care Quality Commission registration.

How relevant is this notice?

Notice Information

Notice Title

Provision of Client Assisted Passenger Transport Services

Notice Description

Surrey County Council is dedicated to providing sustainable, safe, secure, and reliable Home to School transport services that meet the needs of students across the county. In accordance with the Education Act 1996 and subsequent amendments, the Council ensures that eligible students have access to free or subsidized transport to and from school. The responsibility for providing Home to School transport services primarily lies with the local authority, especially for students who meet specific criteria such as distance from school, special educational needs, or disabilities. When these services require funding support, it becomes the Council's obligation to secure such services through a competitive tendering process. Home to School transport services funded by Surrey County Council are essential in ensuring that students can attend school regularly and punctually. These services help to promote educational attainment, reduce absenteeism, and support the well-being of students by providing a safe and reliable means of travel.

Lot Information

Lot 1. Standard Transport Services

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats.

Renewal: Optional extension of up to 4 years.

Lot 2. Enhanced Needs Transport Services

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats. - Routes carrying children with particularly complex special educational or behavioural including disabilities - Routes into specialist SEN Schools with challenging requirements - All or the majority of transport into a school - Entire specified geographical areas - An enhanced level of customer service due to special school or parental need

Renewal: Optional extension of up to 4 years.

Lot 3. Complex (Health) Transport Services

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned. - Clients that require basic health interventions and assistance including epilepsy, diabetes and other health needs that may necessitate the administration of medication and application of a care plan. These services may require additional training and insurance requirements. - Clients that have complex health needs that will require support in regulated activity from a supplier that has the appropriate CQC Registration

Renewal: Optional extension of up to 4 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07951d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/103528-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60000000 - Transport services (excl. Waste transport)

Notice Value(s)

Tender Value
£595,200,000 £100M-£1B
Lots Value
£595,200,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 2026Today
Submission Deadline
30 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Feb 2027 - 28 Feb 2030 3-4 years
Recurrence
2027-04-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Surrey County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Postcode Area
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ25 West Surrey, TLJ26 East Surrey
Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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