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Pre market engagement for Income Advice and Guidance for Older People Service

London Borough of Croydon

This public procurement record has 1 release in its history.

Planning

02 Nov 2026 at 11:26

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Croydon is exploring a potential Income Advice and Guidance for Older People Service. The work falls within health and community health services and is intended to provide income advice and guidance for older people. Delivery is in the London Borough of Croydon. The council is undertaking early market engagement to understand the supplier market and inform how it may commission the service in future. This is an intention to procure, not an invitation to tender, and participation in the engagement will not give suppliers an advantage in any later competition.

The process is at planning: Croydon is gathering market views before deciding future commissioning arrangements, and no tender invitation has been issued. The council expects to publish a further notice on 11 January 2027. Its current indicative contract period is 1 July 2027 to 30 June 2032. No budget or estimated contract value is stated. The engagement exercise asks suppliers to complete the attached document and return it through the council’s In-tend portal by 12pm on 11 November 2026. Suppliers are also asked to keep their In-tend company details consistent with Companies House and register on the Central Digital Platform. The procurement is presented as one service, without a stated lot breakdown, evaluation basis or eligibility requirements.

This early engagement is relevant to organisations that advise older people on income and can help Croydon understand the market and shape the service’s future commissioning arrangements. Advice providers, community and health organisations, and specialist services supporting older people may have useful experience to contribute, particularly where they can explain how advice and guidance can be delivered effectively in a local community setting. The council has not yet set out required qualifications, accreditations, staffing levels, delivery capacity or a preferred service model, so suppliers should focus their engagement response on relevant expertise, delivery approaches and practical market insight. Participation is for market engagement only; it does not constitute a bid and confers no advantage in a later procurement. The council asks suppliers to submit its completed engagement document through In-tend and maintain accurate company registration details.”】【business_benefits":"This early engagement is relevant to organisations that advise older people on income and can help Croydon understand the market and shape the service’s future commissioning arrangements. Advice providers, community and health organisations, and specialist services supporting older people may have useful experience to contribute, particularly where they can explain how advice and guidance can be delivered effectively in a local community setting. The council has not yet set out required qualifications, accreditations, staffing levels, delivery capacity or a preferred service model, so suppliers should focus their engagement response on relevant expertise, delivery approaches and practical market insight. Participation is for market engagement only; it does not constitute a bid and confers no advantage in a later procurement. The council asks suppliers to submit its completed engagement document through In-tend and maintain accurate company registration details."}

How relevant is this notice?

Notice Information

Notice Title

Pre market engagement for Income Advice and Guidance for Older People Service

Notice Description

This is not a call for competition. The London Borough of Croydon is undertaking preliminary market engagement in relation to the potential procurement of an Income Advice and Guidance for Older People Service. Please complete the sections provided in the document attached and return via the return area on the inTend Portal: This market engagement exercise is intended to inform the Council's understanding of the market and potential future commissioning arrangements. It does not constitute a procurement process, and participation does not provide any advantage in any future procurement activity. The deadline for submission is no later than 12pm on Wednesday 11 November 2026 The London Borough of Croydon use the Intend portal to manage supplier records and to run procurement activities. If you do not yet have an account, please register, if you do have an account, It is essential that your company information on Intend matches the details held by Companies House, please do log in and check this. Intend Portal: https://in-tendhost.co.uk/croydontenders/aspx/Home Register on the Central Digital Platform If you haven't already, please register your organisation on the Central Digital Platform. This is a government-wide initiative to streamline supplier engagement and improve transparency. Again please do ensure your information matches your Companies House details. Central Digital Platform Registration: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html We appreciate your cooperation and look forward to working together.

Planning Information

Please complete the sections provided in the document attached and return via the return area on the inTend Portal:https://in-tendhost.co.uk/croydontenders/aspx/Home

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07955d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/103641-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 2026Today
Submission Deadline
Not specified
Future Notice Date
11 Jan 20273 months to go
Award Date
Not specified
Contract Period
1 Jul 2027 - 30 Jun 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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