Award

Wales NHS and Social Care Mental Health of the Workforce Support Services

WELSH GOVERNMENT

This public procurement record has 1 release in its history.

Award

04 Jan 2022 at 00:00

Summary of the contracting process

The Welsh Government is conducting a tender for the "Wales NHS and Social Care Mental Health of the Workforce Support Services," aimed at providing tiered mental health support and psychological treatment for the NHS and Social Care workforce in Wales. The procurement is currently in the award stage, having been signed on 10th December 2021, with a contract value of approximately £4.49 million over an initial period of three years. The effective service delivery is intended to address acute mental health symptoms, with the successful bidder being tasked to facilitate access to various support modalities. The contract is classified under the services category, particularly focusing on general public services in the healthcare sector. The initial contract term is supplemented by an option to extend it for two additional years, potentially increasing the total value by an estimated £3 million.

This procurement presents significant growth opportunities for businesses specialising in mental health services and support systems. Companies that can offer flexible, scalable solutions, such as psychological assessment and treatment, peer support, and digital self-help resources, would be particularly well-positioned to compete. The successful bidder will need to engage in innovative approaches to meet the evolving mental health needs of the workforce, including the provision of easily accessible services through multiple channels such as telephone and online consultations. Collaboration among service providers may also enhance competitive advantage, enabling companies to deliver comprehensive mental health solutions that support the diverse requirements of healthcare personnel in Wales.

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Notice Title

Wales NHS and Social Care Mental Health of the Workforce Support Services

Notice Description

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales.

Lot Information

Lot 1

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales. To provide support to those with acute symptoms such as feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, alcohol use disorder, as well as longer term effects such as Post-traumatic Stress Disorder (PTSD). The aim is to develop a delivery model that is scaled to meet the mental health needs of both the NHS and Social Care workforce over the longer term. The successful bidder will need to provide a service where clients can make contact through both telephone and electronically. A relevant risk assessment must be carried out and we would require that individuals are directed to an advisor who would be able to triage their need and signpost them on to one or more of the following contract services: - Self-Help: sign-posting to numerous mobile applications, self-help guides, virtual groups and other services. - Guided Self-Help: Following initial consultations individuals will be directed to specific Self-help materials. As appropriate a follow-up consultation will review the need for additional support. - Peer Support: This would require giving access to volunteer peer-support providers. - Virtual face to face consultations: This would require individuals to receive up to eight sessions of CBT from a BABCP accredited therapist. - Alcohol and Substance Misuse Service: We require that individuals are supported through a specialist assessment and provided with advice on onward interventions where appropriate. - We recognise that an individual's mental health can be affected by many aspects of their personal and professional lives. We require the successful bidder to offer support to those experiencing challenges with relationships, finance, housing, working environments as well as other difficulties. Where an individual presents with more complex needs, we require that cognitive therapies be rapidly accessed and tailored to the needs of each individual following a risk assessment process. Therapists should be BABCP accredited.. The initial contract term is 3 years, an option to extend the contract by an additional 2 years is available to the Client. The estimated maximum contact value stated in this notice is for the initial 3 year contract term. An additional up to GBP 3,000,000 may be available for the optional extension period, up to GBP 1,500,000 per annum.

Options: as stated in the procurement documents

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-112418
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=112418
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,490,617 £1M-£10M

Notice Dates

Publication Date
4 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WELSH GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 3NQ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

HEATH FOR HEALTH PROFESSIONALS WALES

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN383992
    Wales NHS and Social Care Mental Health of the Workforce Support Services - We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales.

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