Award

Provision of office cleaning services

PUBLIC SERVICES OMBUDSMAN FOR WALES - OMBWDSMON GWASANAETHAU CYHOEDDUS CYMRU

This public procurement record has 2 releases in its history.

Award

08 Feb 2022 at 11:41

S2W Notice - Website Contract Award Notice
Tender

29 Nov 2021 at 11:34

S2W Notice - Website Invitation to Tender Notice
Summary of the contracting process

The Public Services Ombudsman for Wales, located at 1 Ffordd yr Hen Gae, Pencoed, Bridgend, is seeking a supplier for the provision of office cleaning services. This procurement, classified under the services industry category, is currently in the Award stage, following the tender process initiated with a closing date for submissions on 4 January 2022. The awarded contract, with a value of £40,000, is effective from 1 March 2022 and spans three years, with a possible extension of 18 months thereafter. Cleaning services will cover a total area of 16,460 ft², focusing on maintaining the office space to meet COVID-19 safety guidelines.

This tender presents a significant opportunity for businesses specialising in cleaning services, particularly those experienced in office environments. Companies that can demonstrate effective cleaning protocols and the ability to work outside standard hours, as required, will be well-placed to compete. Furthermore, the necessity for adherence to health and safety guidelines during the cleaning process underscores the need for providers who can ensure compliance while delivering high-quality service.

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Notice Information

Notice Title

Provision of office cleaning services

Notice Description

The Ombudsman has three specific roles. The first is to consider complaints about public service providers in Wales; the second is to consider complaints that members of local authorities have broken the Code of Conduct; the third is to set complaints handling standards for public service providers. The Ombudsman is independent of all government bodies and the service provided is free of charge. Around 75 staff work with the Ombudsman and are mostly based at offices in Pencoed, near Bridgend.We are looking to appoint a new supplier who will undertake the general cleaning of the office. This will comprise of cleaning the general office area (including desks, kitchens and showers) as well as cleaning all internal windows and personal IT equipment.The relevant area for cleaning is comprised of a ground floor open-plan office, and part of the first and second floors which are used as meeting and conference rooms. The three floors cover a total floor area of 16,460 ft2.The service provider shall provide a comprehensive cleaning service throughout the office, delivered in a safe and efficient manner. The service provider will take responsibility for;Daily/Weekly* cleaning of the whole office area including, but not limited to cleaning floors, dusting and wiping of surfaces in the general office, meeting rooms, conference rooms* cleaning of kitchens (including cleaning appliances and emptying both rubbish and recycling bins)* cleaning of all 'frequently touched' items light switches, door handles and fingerplates* cleaning of the shower facilities within the officeQuarterly* cleaning of all internal glazing, including the inside of all windows and partitionsThe service provider will be responsible for supplying all cleaning products and equipment necessary to carry out the job. The service provider will not be responsible for cleaning communal areas and toilets within the building.Cleaning should take place out of hours, i.e. before 8am or after 5:30pm, and the service provider shall be responsible for monitoring the provision of the service on a daily basis to ensure that cleaning standards are being adhered to.All cleaning activity should be completed in adherence to the UK Government's COVID-19: Cleaning in Non-Healthcare Settings Outside the Home guidance wherever practical and possible, particularly the advice regarding increased cleaning surfaces that are touched frequently.PSOW has an incumbent provider in place providing office cleaning services, the current agreement is due to expire in February 2021. The incumbent provider has one member of staff engaged in providing services to PSOW, who may be subject to a TUPE transfer should a new provider be awarded the new contract. TUPE information has been provided as part of this tender notice.The contract will be awarded for 3 years from 1st March 2022, with the option to extend the contract by a further 18 months.A probationary period of 6 months from the date the contract starts will apply.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-116256
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116256
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90919200 - Office cleaning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Feb 20224 years ago
Submission Deadline
4 Jan 2022Expired
Future Notice Date
Not specified
Award Date
26 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PUBLIC SERVICES OMBUDSMAN FOR WALES - OMBWDSMON GWASANAETHAU CYHOEDDUS CYMRU
Contact Name
Andrew Jenkins
Contact Email
Not specified
Contact Phone
+44 3007900203

Buyer Location

Locality
BRIDGEND
Postcode
CF35 5LJ
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Bridgend
Electoral Ward
Pencoed and Penprysg
Westminster Constituency
Bridgend

Supplier Information

Number of Suppliers
1
Supplier Name

BRIDGEND OFFICE CLEANERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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