Award

Developing and delivering a deliberative approach to public engagement and participation on data usage in health and care in Wales

SOCIAL CARE WALES

This public procurement record has 2 releases in its history.

Award

13 May 2024 at 00:00

OJEU - F3 - Contract Award Notice
Tender

03 Nov 2022 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Social Care Wales is seeking an experienced supplier for the procurement process titled "Developing and delivering a deliberative approach to public engagement and participation on data usage in health and care in Wales". The procurement falls under the industry category of services. The procurement stage is currently active, with a tender value of GBP 275,000. The procurement method is an open procedure with the tender period closing on December 6, 2022. The buying organisation, Social Care Wales, is located in Cardiff, UK. The objective of the procurement is to engage with the public about the use of health and social care data, aiming to support direct care, service improvement, and research. The outputs required include a discovery report, detailed findings report, executive summary, and an engagement design repository.

This tender presents an opportunity for experienced suppliers in public engagement and data usage in health and care sectors to compete. Businesses specialising in public consultation, data analysis, and research are well-suited to bid for this contract. The delivery of engagement events will involve collaboration with partner organisations across Wales, emphasising co-production and inclusivity. The successful supplier should be prepared to conduct events in both Welsh and English, providing outputs and communication in both languages. The contract involves performance reviews against specified quality and delivery criteria, with a contract period running from January 9, 2023, to March 29, 2024.

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Notice Information

Notice Title

Developing and delivering a deliberative approach to public engagement and participation on data usage in health and care in Wales

Notice Description

Underpinning our work around data is the priority we place on discussion with the public about how and why we use data about them for different purposes. This is a core principle of the Statement of Strategic Intent. The need for good public engagement around data sharing has also been emphasised in the recent report on the use of health data for research, Better, broader, safer: using health data for research and analysis. We know this is a key element of building public trust and demonstrating that the organisations who use health and social care data are trustworthy. To support this engagement we are seeking an experienced and expert supplier to work with Social Care Wales and their partners in developing and delivering a deliberative approach to engaging with the people of Wales about the use of health and social care data. Aims and objectives The aim of this project is to launch our public engagement work around the sharing of health and social care data to support direct care, analysis for service improvement, and research. This work will help us identify how the public views the balance between privacy and using health and social care data for different purposes. It will allow us to identify what we can do to demonstrate trustworthiness. We have included a discovery phase in this project because we recognise the need for expert help to define a clear scope, purpose and approach for our deliberative engagement work. We will use the outputs and learning to support Welsh Government's Data Promise project and inform the development of further 'data policy'. Outputs We require: - a discovery report, setting out the options for the engagement approach - a detailed report on the findings and recommendations from the engagement - an executive summary of up to 10 pages - a repository of the engagement design documentation, materials and outputs to maximise the transparency of the process.

Lot Information

Lot 1

Approach We are seeking an experienced supplier to undertake a discovery exercise to inform an approach and plan for deliberative engagement with the public about the use of health and social care data. a. Discovery - Requirements gathering from key stakeholder groups and project sponsors (Including the National Data Resource and Data Promise working group). - Looking at existing work that has already occurred on engagement with the public about the use of data (UK and international). - Understanding potential issues that are unique to Wales, including the needs and challenges of engaging with particular groups of people. - Agreeing goals, scope and objectives. - Developing specific use cases into engagement exercises. - Present recommendations and a plan for public engagement, including whether events will be held in person or on-line. The financial pressures on public services following Covid-19 are well known. These pressures present some uncertainty with respect to budgets for data projects in health and social care. Suppliers should therefore present a range of options in the discovery report for our deliberative engagement approach. These options should include a variety of methods for delivering the objectives of this work as well as value for money. Options should be presented with the respective pros and cons of each approach outlined along with cost and project duration. Suppliers should provide at least two options within the budget range of GBP 75,000 to GBP 250,000. A break-clause will be in effect at this stage which would allow the supplier or Social Care Wales not to proceed to the next phase of work should they choose. b. Delivering deliberative engagement events - Development and refinement of the questions for a deliberative engagement process, recognising the existing legislative arrangements around data - Design and delivery of the engagement events, including: ~ Sampling, recruitment and support of citizens, with attention to sel-dom-listened-to and hard to reach groups, including but not limited to those with protected characteristics ~ Identification of suitable expert witnesses with support from Social Care Wales, NHS Wales, Welsh Government and their partners ~ Detailed reporting and outputs to inform decisions on data sharing and infor-mation governance in Wales Depending on the preferences of the citizens, the supplier should be ready to conduct the engagement events in both Welsh and English, using simultaneous translation. All outputs, data collection, and project communications must be made available in both Welsh and English, in accordance with the standards outlined in Section 5.1. The cost for translation and quality assurance of the translation should be included within the price schedule and the potential supplier must set out how this requirement will be met. The supplier will have a good understanding of the requirement to provide bilingual services and will either offer the in-house capability to deliver such a service or have in place a service level agreement with a sub-contractor to support its delivery of bilingual services. A list of translators who are members of the Association of Welsh Translators and Interpreters is available at: https://www.cyfieithwyr.cymru/en/find-a-translator-interpreter. The supplier should ensure that the Welsh language version is treated no less favourably than the English and is fully fit for purpose and ready for publication. We expect the supplier to take a collaborative approach to both stages, working with our partner organisations across Wales. Adopting meaningful co-production and co-design approaches should form part of the preparation for this work. We are committed to improving equality, diversity and inclusivity in all our work and will expect this priority to inform the make-up of participants in the engagement exercises.. Phase 1 - Discovery: GBP 25,000 Phase 2 - Design and delivery: up to GBP 250,000 - Discovery report to be delivered by early February 2023 - Design and Delivery phase to commence in February 2023 with all engagement exercises to have concluded by July 2023 and final products delivered by 31 October 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-126216
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126216
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73200000 - Research and development consultancy services

73220000 - Development consultancy services

79315000 - Social research services

Notice Value(s)

Tender Value
£275,000 £100K-£500K
Lots Value
£275,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£11,817 Under £100K

Notice Dates

Publication Date
13 May 20241 years ago
Submission Deadline
6 Dec 2022Expired
Future Notice Date
Not specified
Award Date
29 Mar 20232 years ago
Contract Period
9 Jan 2023 - 29 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOCIAL CARE WALES
Contact Name
Not specified
Contact Email
procurement@socialcare.wales
Contact Phone
+44 3003033444

Buyer Location

Locality
CARDIFF
Postcode
CF10 1EW
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

THE INVOLVE FOUNDATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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                "description": "Approach We are seeking an experienced supplier to undertake a discovery exercise to inform an approach and plan for deliberative engagement with the public about the use of health and social care data. a. Discovery - Requirements gathering from key stakeholder groups and project sponsors (Including the National Data Resource and Data Promise working group). - Looking at existing work that has already occurred on engagement with the public about the use of data (UK and international). - Understanding potential issues that are unique to Wales, including the needs and challenges of engaging with particular groups of people. - Agreeing goals, scope and objectives. - Developing specific use cases into engagement exercises. - Present recommendations and a plan for public engagement, including whether events will be held in person or on-line. The financial pressures on public services following Covid-19 are well known. These pressures present some uncertainty with respect to budgets for data projects in health and social care. Suppliers should therefore present a range of options in the discovery report for our deliberative engagement approach. These options should include a variety of methods for delivering the objectives of this work as well as value for money. Options should be presented with the respective pros and cons of each approach outlined along with cost and project duration. Suppliers should provide at least two options within the budget range of GBP 75,000 to GBP 250,000. A break-clause will be in effect at this stage which would allow the supplier or Social Care Wales not to proceed to the next phase of work should they choose. b. Delivering deliberative engagement events - Development and refinement of the questions for a deliberative engagement process, recognising the existing legislative arrangements around data - Design and delivery of the engagement events, including: ~ Sampling, recruitment and support of citizens, with attention to sel-dom-listened-to and hard to reach groups, including but not limited to those with protected characteristics ~ Identification of suitable expert witnesses with support from Social Care Wales, NHS Wales, Welsh Government and their partners ~ Detailed reporting and outputs to inform decisions on data sharing and infor-mation governance in Wales Depending on the preferences of the citizens, the supplier should be ready to conduct the engagement events in both Welsh and English, using simultaneous translation. All outputs, data collection, and project communications must be made available in both Welsh and English, in accordance with the standards outlined in Section 5.1. The cost for translation and quality assurance of the translation should be included within the price schedule and the potential supplier must set out how this requirement will be met. The supplier will have a good understanding of the requirement to provide bilingual services and will either offer the in-house capability to deliver such a service or have in place a service level agreement with a sub-contractor to support its delivery of bilingual services. A list of translators who are members of the Association of Welsh Translators and Interpreters is available at: https://www.cyfieithwyr.cymru/en/find-a-translator-interpreter. The supplier should ensure that the Welsh language version is treated no less favourably than the English and is fully fit for purpose and ready for publication. We expect the supplier to take a collaborative approach to both stages, working with our partner organisations across Wales. Adopting meaningful co-production and co-design approaches should form part of the preparation for this work. We are committed to improving equality, diversity and inclusivity in all our work and will expect this priority to inform the make-up of participants in the engagement exercises.. Phase 1 - Discovery: GBP 25,000 Phase 2 - Design and delivery: up to GBP 250,000 - Discovery report to be delivered by early February 2023 - Design and Delivery phase to commence in February 2023 with all engagement exercises to have concluded by July 2023 and final products delivered by 31 October 2023.",
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