Planning

The supply, deployment and professional services for an All-Wales Community Care Information system

CAERPHILLY COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

11 Oct 2023 at 00:00

Summary of the contracting process

The Caerphilly County Borough Council, as the buying organization, is planning a tender for the supply, deployment, and professional services for an All-Wales Community Care Information system. This procurement opportunity falls under the industry category of Health. The tender is currently at the Planning stage with market engagement activities scheduled, including an online overview session commencing on the week starting 30th October 2023. Interested suppliers need to register by 31st October 2023 to participate in the market engagement, which aims to elicit feedback on the proposed system's technology architecture and implementation approach.

This procurement process by the Caerphilly County Borough Council presents a significant opportunity for businesses in the Health industry, particularly those specializing in IT and professional services. Companies capable of providing platforms for secure information access, integration services, and data migration solutions will be well-suited to compete. The envisioned All-Wales Community Care Information system aims to enhance service delivery in Health sector areas such as Shared Care, Mental Health, and Community Care. The tender, valued at £22,000,000 GBP, offers a long-term contract opportunity (anticipated duration between 5-15 years) for providers offering innovative and sustainable solutions.

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Notice Title

The supply, deployment and professional services for an All-Wales Community Care Information system

Notice Description

This notice is requesting suppliers to express an interest in participating in early market engagement which will begin 21 days from the date of publication of this notice. The estimated date for an overview of the approach will take place WEEK COMMENCING 30th OCTOBER 2023. Suppliers wishing to participate in this open online session will need to register via Sell to Wales or by emailing dave.floyd@perago.wales by no later than 14:00 hours on Tuesday 31 October 2023. An overview of the requirement will be made available to interested suppliers following registration closure. This session will be held online and will provide interested supplier(s) with an overview of the proposed: procurement approach, technology architecture, data migration and implementation approach and associated timescales. Following on from the online overview session there will also be an opportunity to further participate in a face-to-face buyer-to-supplier Market Engagement Session(s). The purpose of these session(s) will be to: - explore the market understanding of the proposed DHCW approach and to allow the market to provide feedback on the validity of the approach - allow the buyer to develop an understanding of the current and future market landscape to ensure the new Community Care Information system exploits all form of innovation, such as Artificial Intelligence, automation and is a sustainable product for the future. All face-to-face supplier-to-buyer Session(s) will be carried out under NDA. Further details for these session(s) will be made available after the open online session. For information and awareness non-attendance at the pre-market engagement session and/or face to face session will not preclude potential supplier(s) from bidding on any future opportunity. Information gathered through this exercise will be used to inform the technology, data and implementation requirements and subsequent market activity. It is to be noted that the lead procuring authority will have access to all data collated through the supplier engagement. Caerphilly County Borough Council are the procuring body leading on this stage of activity. The procuring authority is yet to be determined. Any information relating to the architecture, procurement, data migration and implementation approach shared through this activity is subject to change following the market engagement.

Lot Information

Lot 1

DHCW have prepared a delivery approach which has been approved by the Welsh Government. We are seeking to identify suitably qualified provider(s) for the supply of IT and professional services for the All-Wales Community Care Information System which is used by Local Authorities and Health Boards across Wales to inform our approach. Any new service(s) must align with the Wales Digital Service Standard and help achieve the six missions of the Digital Strategy for Wales. The vision is to replace the current system, which is nearing end of life, with a 'digital' solution which will facilitate, a 'best of breed' approach to the component parts of an all-Wales Community Care Information System. Components will include, but not be limited to. provision of a Shared Care Record Mental Health Social Care Community Care, and. Health services Potential provider(s) will likely need to include (subject to market discussions): platform(s) to enable c.18000 health and care professionals to access the information in a safe and secure way according to their job role supporting infrastructure and software services to underpin the information sharing solution including and integration engine and data store integration services to enable data to be published and consumed from local IT systems and national data services flexible e-Form capability for data capture and sharing professional services including Account Management, Project Management, Design, Configuration, Development, Testing, and Implementation Services support for data cleansing and migration from the current system Although the current scope of work outlines a "Best of Breed" approach we are interested to learn of new and innovative ways to deliver the service in a modern environment that will be sustainable, flexible, and evolving in the years ahead. Therefore, as part of the Market engagement exercise the scope of works and vision may change.. It is anticipated that the duration of the contract will be between 5-15 years, however this is subject to change following market engagement session(s).

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-135334
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135334
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services


CPV Codes

48000000 - Software package and information systems

48311000 - Document management software package

48600000 - Database and operating software package

48780000 - System, storage and content management software package

48900000 - Miscellaneous software package and computer systems

71354100 - Digital mapping services

Notice Value(s)

Tender Value
£22,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Oct 20232 years ago
Submission Deadline
Not specified
Future Notice Date
8 Jan 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CAERPHILLY COUNTY BOROUGH COUNCIL
Additional Buyers

BETSI CADWALADR UNIVERSITY HEALTH BOARD

BLAENAU GWENT COUNTY BOROUGH COUNCIL

BRIDGEND COUNTY BOROUGH COUNCIL

CARDIFF AND VALE UNIVERSITY HEALTH BOARD

CARDIFF COUNCIL

CARMARTHENSHIRE COUNTY COUNCIL

CITY & COUNTY OF SWANSEA

CONWY COUNTY BOROUGH COUNCIL

CWM TAF UNIVERSITY HEALTH BOARD

CYNGOR GWYNEDD COUNCIL

CYNGOR SIR CEREDIGION COUNTY COUNCIL

DENBIGHSHIRE COUNTY COUNCIL

FLINTSHIRE COUNTY COUNCIL

HYWEL DDA UNIVERSITY HEALTH BOARD

ISLE OF ANGLESEY COUNTY COUNCIL

MERTHYR TYDFIL COUNTY BOROUGH COUNCIL

MONMOUTHSHIRE COUNTY COUNCIL

NEATH PORT TALBOT COUNTY BOROUGH COUNCIL

NEWPORT CITY COUNCIL

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

PEMBROKESHIRE COUNTY COUNCIL

POWYS COUNTY COUNCIL

POWYS TEACHING HEALTH BOARD

PUBLIC HEALTH WALES

RHONDDA CYNON TAF CBC

SWANSEA BAY UNIVERSITY HEALTH BOARD

TORFAEN COUNTY BOROUGH COUNCIL

VALE OF GLAMORGAN COUNCIL

WELSH AMBULANCE SERVICE

WREXHAM COUNTY BOROUGH COUNCIL

Contact Name
Not specified
Contact Email
bethan.morris11@wales.nhs.uk, caffael@gwynedd.llyw.cymru, contact@monmouthshire.gov.uk, morrirl@caerphilly.gov.uk, nigel.morgan@pembrokeshire.gov.uk, procurement@anglesey.gov.uk, procurement@betsicadwalda.nhs.uk, procurement@blaenaugwent.gov.uk, procurement@cardiff.gov.uk, procurement@conwy.gov.uk, procurement@denbighshire.gov.uk, procurement@merthyr.gov.uk, procurement@newport.gov.uk, procurement@npt.gov.uk, procurement@phw.uk, procurement@powys.gov.uk, procurement@powysteachingboard.nhs.uk, procurement@swansea.gov.uk, procurement@swnseabayuniversity.nhs.uk, procurement@valeofglamorgan.gov.uk, procurement@wales.nhs.uk, procurement@wrexham.gov.uk, procurementteam@bridgend.gov.uk, procurment@carmarthernshire.gov.uk, procurment@welshambulanceservice.nhs.uk, purchasing@rctcbc.gov.uk, stephen.chambers@torfaen.gov.uk, ymholiadau.caffael@ceredigion.gov.uk
Contact Phone
+44 01597826000, +44 1248750057, +44 1267229774, +44 1267234567, +44 1286679787, +44 1352701814, +44 1437775905, +44 1443, +44 1443584749, +44 1443848585, +44 1443863161, +44 1446700111, +44 1492574000, +44 1495311556, +44 1495762200, +44 1545570881, +44 1633644644, +44 1633656656, +44 1639763929, +44 1656642596, +44 1685725000, +44 1792637242, +44 1824712612, +44 1978292807, +44 2920873732

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT453296
    The supply, deployment and professional services for an All-Wales Community Care Information system - This notice is requesting suppliers to express an interest in participating in early market engagement which will begin 21 days from the date of publication of this notice. The estimated date for an overview of the approach will take place WEEK COMMENCING 30th OCTOBER 2023. Suppliers wishing to participate in this open online session will need to register via Sell to Wales or by emailing dave.floyd@perago.wales by no later than 14:00 hours on Tuesday 31 October 2023. An overview of the requirement will be made available to interested suppliers following registration closure. This session will be held online and will provide interested supplier(s) with an overview of the proposed: procurement approach, technology architecture, data migration and implementation approach and associated timescales. Following on from the online overview session there will also be an opportunity to further participate in a face-to-face buyer-to-supplier Market Engagement Session(s). The purpose of these session(s) will be to: - explore the market understanding of the proposed DHCW approach and to allow the market to provide feedback on the validity of the approach - allow the buyer to develop an understanding of the current and future market landscape to ensure the new Community Care Information system exploits all form of innovation, such as Artificial Intelligence, automation and is a sustainable product for the future. All face-to-face supplier-to-buyer Session(s) will be carried out under NDA. Further details for these session(s) will be made available after the open online session. For information and awareness non-attendance at the pre-market engagement session and/or face to face session will not preclude potential supplier(s) from bidding on any future opportunity. Information gathered through this exercise will be used to inform the technology, data and implementation requirements and subsequent market activity. It is to be noted that the lead procuring authority will have access to all data collated through the supplier engagement. Caerphilly County Borough Council are the procuring body leading on this stage of activity. The procuring authority is yet to be determined. Any information relating to the architecture, procurement, data migration and implementation approach shared through this activity is subject to change following the market engagement.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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                "locality": "Pontypool",
                "region": "UK",
                "postalCode": "NP4 4DF"
            },
            "contactPoint": {
                "email": "procurement@wales.nhs.uk",
                "telephone": "+44 1443584749"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-31",
            "name": "Hywel Dda University Health Board",
            "identifier": {
                "legalName": "Hywel Dda University Health Board"
            },
            "address": {
                "streetAddress": "Ty Gorwel, Building 14, St David's Park, Job's Well Road",
                "locality": "Carmarthen",
                "region": "UK",
                "postalCode": "SA31 3BB"
            },
            "contactPoint": {
                "email": "Procurement@wales.nhs.uk",
                "telephone": "+44 1267229774"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-32",
            "name": "Betsi Cadwaladr University Health Board",
            "identifier": {
                "legalName": "Betsi Cadwaladr University Health Board"
            },
            "address": {
                "locality": "Gwynedd",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurement@betsicadwalda.nhs.uk"
            },
            "roles": [
                "buyer"
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        },
        {
            "id": "org-33",
            "name": "Powys Teaching Health Board",
            "identifier": {
                "legalName": "Powys Teaching Health Board"
            },
            "address": {
                "locality": "Powys",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurement@powysteachingboard.nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-34",
            "name": "Swansea Bay University Health Board",
            "identifier": {
                "legalName": "Swansea Bay University Health Board"
            },
            "address": {
                "locality": "Swansea",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurement@swnseabayuniversity.NHS.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ]
            }
        },
        {
            "id": "org-35",
            "name": "Cardiff and Vale University Health Board",
            "identifier": {
                "legalName": "Cardiff and Vale University Health Board"
            },
            "address": {
                "locality": "Cardiff",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurement@blaenaugwent.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-36",
            "name": "Welsh Ambulance Service",
            "identifier": {
                "legalName": "Welsh Ambulance Service"
            },
            "address": {
                "locality": "Swansea",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurment@welshambulanceservice.nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-37",
            "name": "Public Health Wales",
            "identifier": {
                "legalName": "Public Health Wales"
            },
            "address": {
                "locality": "Cardiff",
                "region": "UK"
            },
            "contactPoint": {
                "email": "procurement@PHW.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-1",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF15 7QZ"
            },
            "contactPoint": {
                "email": "bethan.morris11@wales.nhs.uk",
                "telephone": "+44 1443848585"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/"
            }
        }
    ],
    "buyer": {
        "name": "Caerphilly County Borough Council",
        "id": "org-9"
    },
    "planning": {
        "documents": [
            {
                "id": "OCT453296",
                "documentType": "plannedProcurementNotice",
                "title": "The supply, deployment and professional services for an All-Wales Community Care Information system",
                "description": "This notice is requesting suppliers to express an interest in participating in early market engagement which will begin 21 days from the date of publication of this notice. The estimated date for an overview of the approach will take place WEEK COMMENCING 30th OCTOBER 2023. Suppliers wishing to participate in this open online session will need to register via Sell to Wales or by emailing dave.floyd@perago.wales by no later than 14:00 hours on Tuesday 31 October 2023. An overview of the requirement will be made available to interested suppliers following registration closure. This session will be held online and will provide interested supplier(s) with an overview of the proposed: procurement approach, technology architecture, data migration and implementation approach and associated timescales. Following on from the online overview session there will also be an opportunity to further participate in a face-to-face buyer-to-supplier Market Engagement Session(s). The purpose of these session(s) will be to: - explore the market understanding of the proposed DHCW approach and to allow the market to provide feedback on the validity of the approach - allow the buyer to develop an understanding of the current and future market landscape to ensure the new Community Care Information system exploits all form of innovation, such as Artificial Intelligence, automation and is a sustainable product for the future. All face-to-face supplier-to-buyer Session(s) will be carried out under NDA. Further details for these session(s) will be made available after the open online session. For information and awareness non-attendance at the pre-market engagement session and/or face to face session will not preclude potential supplier(s) from bidding on any future opportunity. Information gathered through this exercise will be used to inform the technology, data and implementation requirements and subsequent market activity. It is to be noted that the lead procuring authority will have access to all data collated through the supplier engagement. Caerphilly County Borough Council are the procuring body leading on this stage of activity. The procuring authority is yet to be determined. Any information relating to the architecture, procurement, data migration and implementation approach shared through this activity is subject to change following the market engagement.",
                "url": "https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT453296",
                "format": "text/html"
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    "tender": {
        "id": "ocds-kuma6s-135334-tender-135334",
        "title": "The supply, deployment and professional services for an All-Wales Community Care Information system",
        "description": "This notice is requesting suppliers to express an interest in participating in early market engagement which will begin 21 days from the date of publication of this notice. The estimated date for an overview of the approach will take place WEEK COMMENCING 30th OCTOBER 2023. Suppliers wishing to participate in this open online session will need to register via Sell to Wales or by emailing dave.floyd@perago.wales by no later than 14:00 hours on Tuesday 31 October 2023. An overview of the requirement will be made available to interested suppliers following registration closure. This session will be held online and will provide interested supplier(s) with an overview of the proposed: procurement approach, technology architecture, data migration and implementation approach and associated timescales. Following on from the online overview session there will also be an opportunity to further participate in a face-to-face buyer-to-supplier Market Engagement Session(s). The purpose of these session(s) will be to: - explore the market understanding of the proposed DHCW approach and to allow the market to provide feedback on the validity of the approach - allow the buyer to develop an understanding of the current and future market landscape to ensure the new Community Care Information system exploits all form of innovation, such as Artificial Intelligence, automation and is a sustainable product for the future. All face-to-face supplier-to-buyer Session(s) will be carried out under NDA. Further details for these session(s) will be made available after the open online session. For information and awareness non-attendance at the pre-market engagement session and/or face to face session will not preclude potential supplier(s) from bidding on any future opportunity. Information gathered through this exercise will be used to inform the technology, data and implementation requirements and subsequent market activity. It is to be noted that the lead procuring authority will have access to all data collated through the supplier engagement. Caerphilly County Borough Council are the procuring body leading on this stage of activity. The procuring authority is yet to be determined. Any information relating to the architecture, procurement, data migration and implementation approach shared through this activity is subject to change following the market engagement.",
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                "description": "DHCW have prepared a delivery approach which has been approved by the Welsh Government. We are seeking to identify suitably qualified provider(s) for the supply of IT and professional services for the All-Wales Community Care Information System which is used by Local Authorities and Health Boards across Wales to inform our approach. Any new service(s) must align with the Wales Digital Service Standard and help achieve the six missions of the Digital Strategy for Wales. The vision is to replace the current system, which is nearing end of life, with a 'digital' solution which will facilitate, a 'best of breed' approach to the component parts of an all-Wales Community Care Information System. Components will include, but not be limited to. provision of a Shared Care Record Mental Health Social Care Community Care, and. Health services Potential provider(s) will likely need to include (subject to market discussions): platform(s) to enable c.18000 health and care professionals to access the information in a safe and secure way according to their job role supporting infrastructure and software services to underpin the information sharing solution including and integration engine and data store integration services to enable data to be published and consumed from local IT systems and national data services flexible e-Form capability for data capture and sharing professional services including Account Management, Project Management, Design, Configuration, Development, Testing, and Implementation Services support for data cleansing and migration from the current system Although the current scope of work outlines a \"Best of Breed\" approach we are interested to learn of new and innovative ways to deliver the service in a modern environment that will be sustainable, flexible, and evolving in the years ahead. Therefore, as part of the Market engagement exercise the scope of works and vision may change.. It is anticipated that the duration of the contract will be between 5-15 years, however this is subject to change following market engagement session(s).",
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        ],
        "communication": {
            "futureNoticeDate": "2024-01-08T00:00:00Z"
        },
        "coveredBy": [
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        ],
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
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        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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    "language": "EN",
    "description": "DHCW have prepared a delivery approach which has been approved by the Welsh Government. We are seeking to identify suitably qualified provider(s) for the supply of IT and professional services for the All-Wales Community Care Information System which is used by Local Authorities and Health Boards across Wales to inform our approach. Any new service(s) must align with the Wales Digital Service Standard and help achieve the six missions of the Digital Strategy for Wales. The vision is to replace the current system, which is nearing end of life, with a 'digital' solution which will facilitate, a 'best of breed' approach to the component parts of an all-Wales Community Care Information System. Components will include, but not be limited to. provision of a Shared Care Record Mental Health Social Care Community Care, and. Health services Potential provider(s) will likely need to include (subject to market discussions): platform(s) to enable c.18000 health and care professionals to access the information in a safe and secure way according to their job role supporting infrastructure and software services to underpin the information sharing solution including and integration engine and data store integration services to enable data to be published and consumed from local IT systems and national data services flexible e-Form capability for data capture and sharing professional services including Account Management, Project Management, Design, Configuration, Development, Testing, and Implementation Services support for data cleansing and migration from the current system Although the current scope of work outlines a \"Best of Breed\" approach we are interested to learn of new and innovative ways to deliver the service in a modern environment that will be sustainable, flexible, and evolving in the years ahead. Therefore, as part of the Market engagement exercise the scope of works and vision may change. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=135334. (WA Ref:135334)",
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    ],
    "noticetype": "OJEU - F1 - Prior Information Notice"
}