Insurance Tender covering 2 years

{
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    "id": "ocds-kuma6s-139144-2024-05-24T11:46:52Z",
    "date": "2024-05-24T11:46:52Z",
    "ocid": "ocds-kuma6s-139144",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-44",
            "name": "Careers Wales",
            "address": {
                "streetAddress": "Unit 4 Churchill House, 17 Churchill Way,",
                "locality": "CARDIFF",
                "postalCode": "CF10 2HH"
            },
            "contactPoint": {
                "name": "Mr Paul Powell",
                "telephone": "+44 3001323833",
                "url": "http://www.careerswales.gov.wales"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    }
                ]
            }
        },
        {
            "id": "org-37",
            "name": "Careers Wales",
            "address": {
                "streetAddress": "Unit 4 Churchill House, 17 Churchill Way,",
                "locality": "CARDIFF",
                "postalCode": "CF10 2HH"
            },
            "contactPoint": {
                "name": "Mr Paul Powell",
                "telephone": "+44 3001323833",
                "url": "http://www.careerswales.gov.wales"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-38",
            "name": "Arthur J Gallagher",
            "address": {
                "streetAddress": "Phoenix Court, Jacobs Well Lane,",
                "locality": "Wakefield",
                "postalCode": "WF13NT"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "name": "Careers Wales",
        "id": "org-37"
    },
    "tender": {
        "id": "ocds-kuma6s-139144-tender-141732",
        "title": "Insurance Tender covering 2 years",
        "description": "The principal activity of CCDG is to provide careers information, advice and guidance service (including placement into employment, training and education for young people) and the facilitation of links between education and business. The principal risks identified by the Directors are included in the tender document as a separate note1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English.",
        "procurementMethod": "open",
        "mainProcurementCategory": "services",
        "submissionMethodDetails": "https://www.sell2wales.gov.wales",
        "tenderPeriod": {
            "endDate": "2024-03-05T12:00:00Z"
        },
        "eligibilityCriteria": "Tender ProcessIn your submission please state the following:Full details of cover provided for each policy including * the extent that the cover matches the requirements of the specification* Principle exclusions The tender will be scored based on the following criteria:Price: The premium fee 50% of the overall score. All premiums to be quoted exclusive of IPT / VAT. Please state individual costs for1. Commercial combined2. Combined business travel/sickness3. Terrorism4. Cyber securityQuality 50% (split as follows)* Measurement customer satisfaction 10 marks* Claims handling Methodology 10 marks* Cyber insurance 10 marks* Environment 15 marks* Ethical employment 5 marksQuality SectionHow do you ensure customer Satisfaction - 10% - 300 wordsDemonstrate the strategies and techniques that you use to measure and maintain customer satisfaction. Claims handling Methodology 10% - 300 words.Please describe your claims handling process from first notification through to final settlement. Details of claims case load per handler, Cyber Insurance 10% - max 300 wordsCyber risk and security is a key area that we are focusing our insurance needs on. What pitfalls are associated with cyber insurance and how does your policy proposal mitigate these pitfalls.Environment 15% - max 300 wordsSuppliers are required to include a paragraph on how they incorporate carbon reducing emission practices within their organisation, indicating their total co2 emissions for the previous year.Ethical Employment 5% - max 300 wordsAs a company we take ethical employment very seriously. Please describe how you will commit to fair working practices within your company. Overview of ScoringPrice 50%The lowest price for the total of the 4 cost elements required will be awarded the maximum score of 50 for price alone, with tenderers thereafter being allocated a relative score which will be 50 marks less the percentage difference from the lowest price. For example lowest price is PS40,000 the next lowest is PS50,000 the second lowest tender would score 50 - (10,000/40,000x100) = -12 score of 38.Quality 50%The following marks are allocated to each section:* Measurement customer satisfaction 10 marks* Added Value10 marks* Claims handling Methodology 10 marks* Cyber insurance 10 marks* Environment 5 marks* Ethical employment 5 marksThe scoring methodology1. Very Good or Fully Compliant Submission -which meets all requirements and is fully explained in comprehensive detail - between 90 to 100% of the marks available.2. Good or Fully Compliant Submission -which meets all the requirements and is explained in reasonable detail between 70% and 80% of the marks available.3. Satisfactory or Compliant Submission -which meets the essential requirements and is explained in adequate detail 50% to 60% of the marks available.4. Weak or Partially Compliant (Minor issues) Submission where some areas fall short of requirements and is poorly explained 30% to 40% of the marks available5. Unacceptable or Non-Compliant (Major issues) Submission which fails to meet requirements and is not explained 10% to 20% of the marks available",
        "awardPeriod": {
            "endDate": "2024-03-08T00:00:00Z"
        },
        "documents": [
            {
                "id": "ocds-kuma6s-139144-document-139144-FEB467398-1",
                "title": "Tender Questions",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=FEB467398&idx=1",
                "datePublished": "2024-02-16T12:35:38Z",
                "dateModified": "2024-02-16T12:35:38Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "ocds-kuma6s-139144-document-139144-FEB467398-2",
                "title": "Insurance Tender Document",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=FEB467398&idx=2",
                "datePublished": "2024-02-16T12:35:38Z",
                "dateModified": "2024-02-16T12:35:38Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
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        "communication": {
            "atypicalToolUrl": "https://www.sell2wales.gov.wales"
        },
        "additionalClassifications": [
            {
                "id": "66000000",
                "description": "Financial and insurance services",
                "scheme": "CPV"
            },
            {
                "id": "66500000",
                "description": "Insurance and pension services",
                "scheme": "CPV"
            }
        ]
    },
    "noticetype": "S2W Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "ocds-kuma6s-139144-award-141732-25",
            "suppliers": [
                {
                    "id": "org-38",
                    "name": "Arthur J Gallagher"
                }
            ],
            "items": [
                {
                    "id": "ocds-kuma6s-139144-awarditem-141732-25"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-kuma6s-139144-award-141732-25",
            "awardID": "ocds-kuma6s-139144-award-141732-25",
            "status": "active",
            "dateSigned": "2024-03-31T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "ocds-kuma6s-139144-bidsstatistic-141732-25",
                "measure": "bids",
                "value": 2
            }
        ]
    }
}