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WAS-OJEU-56582 Falls Response Service Provider

NHS Wales Shared Services Partnership

This public procurement record has 2 releases in its history.

Award

27 Jun 2025 at 01:00

OJEU - F3 - Contract Award Notice
Tender

15 Oct 2024 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The procurement process for the "WAS-OJEU-56582 Falls Response Service Provider" was facilitated by the NHS Wales Shared Services Partnership. This contract is categorised under the health industry and focuses on providing a national falls response service throughout Wales. The procurement process employed an open procedure, and its award was concluded with a contract valued at GBP 4,650,000, signed on 2nd June 2025. This tender was initially announced on 15th October 2024, with a submission deadline on 14th November 2024. It covered the provision of safe and effective falls response care in Wales, delivering services from the Clinical Contact Centre. The contract was awarded to ST. JOHN AMBULANCE IN WALES (PRIORY FOR WALES).

This tender offers potential growth opportunities for businesses specialising in healthcare services, emergency response, and community health initiatives. Small to medium-sized enterprises (SMEs), particularly those with expertise in timely and effective patient care, could find significant opportunities here. The open procurement method allows wider competition among providers, fostering innovation and efficiency. Businesses capable of delivering high-quality service with cost-effectiveness could leverage this contract to enhance their portfolio and establish a robust presence within the public health service sector in Wales. The contract’s demand for quality and competitive pricing aligns well with firms ready to provide exceptional healthcare solutions.

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Notice Information

Notice Title

WAS-OJEU-56582 Falls Response Service Provider

Notice Description

The Contracting Authority's objective in issuing the tender was to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999

Lot Information

Lot 1

Provide a designated Falls Response provision, across Wales to attend patients who have sustained no injuries or minor injuries as a result of a fall on behalf of the Contracting Authority

Renewal: Optional 2x 12 month extensions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-145155
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145155
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

85 - Health and social work services

CPV Codes

60000000 - Transport services (excl. Waste transport)

60140000 - Non-scheduled passenger transport

85100000 - Health services

85323000 - Community health services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,650,000 £1M-£10M

Notice Dates

Publication Date
27 Jun 20251 years ago
Submission Deadline
14 Nov 2024Expired
Future Notice Date
Not specified
Award Date
2 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST.ASAPH
Postcode
LL17 0JL
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales
Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

ST. JOHN AMBULANCE IN WALES (PRIORY FOR WALES)

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT492948
    WAS-OJEU-56582 Falls Response Service Provider - The Contracting Authority's objective in issuing the tender is to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN522086
    WAS-OJEU-56582 Falls Response Service Provider - The Contracting Authority's objective in issuing the tender was to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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