Award

Scoping Report to Inform the Development of Frameworks in Welsh Social Care

SOCIAL CARE WALES

This public procurement record has 2 releases in its history.

Award

05 Nov 2025 at 16:44

S2W Notice - Website Contract Award Notice
Tender

15 Sep 2025 at 11:35

S2W Notice - Website Invitation to Tender Notice
Summary of the contracting process

The procurement process initiated by Social Care Wales seeks the development of a scoping report titled "Scoping Report to Inform the Development of Frameworks in Welsh Social Care". This tender, categorised under services and aligned with research and development consultancy, is located in Cardiff, Wales, with the buyer being Social Care Wales. The aim of Phase 1 is to lay the groundwork for frameworks on digital maturity and leadership competencies in Welsh social care. The procurement is in the award stage as of November 2025, with Basis Limited as the successful supplier. The report is expected to be delivered bilingually by mid-March 2026 and is essential in shaping the subsequent Phase 2 of this initiative.

This tender presents excellent opportunities for businesses that specialise in digital strategy, stakeholder engagement, or consultancy services focused on health, social care, or technological adoption. Companies with expertise in research and development, particularly those familiar with national strategies for health and social care, are well-suited to compete. The procurement method was open, suggesting opportunities for wide participation and competition. By contributing to a framework that enhances digital literacy and leadership in the sector, participating businesses can gain significant insights and build their credentials within the social care industry.

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Notice Information

Notice Title

Scoping Report to Inform the Development of Frameworks in Welsh Social Care

Notice Description

BackgroundIn 2024/25 Social Care Wales developed a digital potential tool, which enables staff at social care organisations to better understand their digital skills and capabilities. The tool also supports organisations to identify skills gaps and target support where it's most needed.In July 2025, the early findings from the digital potential tool were released: The Digital Potential Tool (DPT) - An Insight into the digital maturity and literacy of social care in Wales. The report was based on the responses of 1,200 individuals across 295 organisations in Wales. The report highlighted that while social care workers have high levels of basic digital skills and most have access to the technology they need to do their work, there are important areas for improvement. Technical problem solving, specialised technology for person-centred care, and understanding and using artificial intelligence (AI) tools were highlighted as key skills gaps amongst the workforce. At an organisation level, digital strategic planning, getting systems to work effectively together and sharing information about digital transformation between organisations were some of the areas that could be improved.These findings align with national strategies, including:- Ymlaen: The research, innovation and improvement strategy for social care 2024 to 2029- Digital and Data Strategy for health and social care in Wales.This tender aligns with the key recommendations of the DPT report in terms of:- develop a 'what good looks like' framework for social care in Wales- create a digital competency framework with flexible learning pathways which are tailored to social care professionals and address the unique requirements of their roles based on the 'what good looks like' framework- make training opportunities more visible and accessible.Aims and ObjectivesPhase 1 - Scoping (this tender)The aim of this tender is to commission a supplier to produce a scoping report that sets out how Social Care Wales, in partnership with social care organisations and people who access care and support, could co-develop:- A 'What Good Looks Like' (WGLL) framework for digital maturity and literacy in Welsh social care- A digital competency framework for Welsh social care leadership.This scoping will provide the evidence base and design options needed to:- Define what "good" digital maturity and literacy looks like in Welsh social care- Clarify the digital competencies expected of leaders- Ensure the voices of people who access care and support in Wales are central to digital transformation.Phase 1 must produce actionable, well-evidenced recommendations because Phase 2 depends on them. Decisions in Phase 1, such as framework principles, success metrics, and engagement insights, will directly shape Phase 2's design. Therefore, the successful supplier should deliver Phase 1 with Phase 2 in mind, for example, considering feasibility, scalability, alignment with national strategies, and how stakeholder engagement can inform longer-term framework adoption.What is required / 'The Requirements'The successful supplier will:- Conduct desk top research to review existing evidence and frameworks (e.g. NHS England's WGLL, Health Education and Improvement Wales (HEIW) Digital Capability Framework)- Conduct initial inclusive engagement with stakeholders including the social care workforce, leaders and people who access care and support, to inform and shape recommendations.- Make clear recommendations setting out a roadmap for Phase 2 development, including required costings and resources, timeframes and milestones, stakeholder mapping and engagement plan, evaluation approach and success metrics.Produce a scoping report that provides:- Draft structure and principles for a WGLL framework for digital maturity and literacy in social care in Wales.- Draft structure and principles for a digital competency framework for social care leadership in Wales.- Evidence stakeholder engagement.- Mapping of current frameworks and training provision.- Recommendations and detailed plan for Phase 2 development.OutputsBy mid March 2026, the successful supplier will deliver a bilingual scoping report on:- how to co-produce a What Good Looks Like (WGLL) framework that would define what "good" digital maturity and literacy looks like in social care in Wales, shaped by the voices of people who draw on care and support, as well as the workforce and sector leaders.- how to create a digital competency framework for leadership.The scoping report must include:- Draft structure and principles for a WGLL framework for digital maturity and literacy in social care in Wales.- Draft structure and principles for a digital competency framework for social care leadership in Wales.- Evidence of stakeholder engagement.- Mapping of current frameworks and training provisions.- Recommendations and detailed plan for Phase 2 development.A bilingual summary report will also be required for publication on Social Care Wales's website.Please see specification for more information

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-155724
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=155724
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73200000 - Research and development consultancy services

73210000 - Research consultancy services

73220000 - Development consultancy services

79315000 - Social research services

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Nov 20253 months ago
Submission Deadline
13 Oct 2025Expired
Future Notice Date
Not specified
Award Date
29 Oct 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOCIAL CARE WALES
Contact Name
Procurement Team
Contact Email
Not specified
Contact Phone
+44 3003033444

Buyer Location

Locality
CARDIFF
Postcode
CF10 1EW
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

BASIS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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