Award

Employee Assistance Programme

TRANSPORT FOR WALES

This public procurement record has 1 release in its history.

Award

05 Jan 2026 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

Transport for Wales has concluded the procurement process for an Employee Assistance Programme (EAP) aimed at providing comprehensive wellbeing services for its employees, located in Pontypridd, Wales, UK. The contract, awarded through the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 for Occupational Health and Related Services, includes services such as 24/7 counselling support, digital wellbeing tools, and critical incident response. The procurement stage is complete, with the contract awarded on 5th January 2026. This contract, valued at £180,000, was conducted via a limited procurement method without prior publication of a call for competition, leveraging the established DPS framework which eliminates the need for separate prior publication for individual call-offs.

The successful tender, awarded to People Asset Management Limited, presents substantial opportunities for businesses specialising in employee wellbeing and occupational health services. Firms with expertise in delivering nationwide services, offering both digital and face-to-face wellness initiatives, and providing psychological assessments are well-positioned to thrive in this sector. The tender highlights the importance of quality service provision, emphasised by an 80% weight on quality and 20% on price in the award criteria, encouraging high standards in service delivery. This contract opens avenues for small and medium-sized enterprises (SMEs) capable of meeting these criteria to demonstrate their capabilities and establish stronger ties within the public sector services industry.

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Notice Information

Notice Title

Employee Assistance Programme

Notice Description

Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.

Lot Information

Lot 1

Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 - Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW's wellbeing strategy.

Procurement Information

This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 - Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-159908
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=159908
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£180,000 £100K-£500K

Notice Dates

Publication Date
5 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Not specified
Contact Email
procurement@tfw.wales
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE ASSET MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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