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FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

This public procurement record has 2 releases in its history.

AwardUpdate

20 Mar 2026 at 00:00

OJEU - F20 - Modification Notice
Award

09 Feb 2026 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by the Velindre University NHS Trust, has contracted Citizens Advice Swansea Neath Port Talbot Limited to provide a Fast Track Service for Emergency or Specialised Support from the Community Welfare Advice Service. This procurement falls within the industry category of services, specifically under the classification of health services, and is located in the Swansea Bay University Health Board footprint, in the UK region UKL18. The procurement stage is at the Award and Contract Update point, as per the announcement on 20 March 2026, with services running from 1 April 2026 to 31 March 2029. The procurement method used is the Direct Award Process 2 under the Provider Selection Regime Wales regulations for a seamless continuation of service without disruption.

This tender offers substantial growth opportunities for small and medium enterprises (SMEs) focused on community welfare and health services, particularly those like Citizens Advice Swansea Neath Port Talbot Limited, which has already established a reliable service presence in this area. Businesses with expertise in public health and subject to high deprivation areas will find this contract particularly suited to their capabilities. As the service is intended to expand and meet unmet demand across Swansea and Neath Port Talbot, businesses involved in health improvement and wellbeing services have the potential to enhance their footprint and impact within the region, ensuring broader community access to essential services in line with the Public Health Outcome Framework.

How relevant is this notice?

Notice Information

Notice Title

FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

Notice Description

Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two).

Lot Information

Lot 1

The incumbent provider, Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the Population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two). This current contract is so specific and there are no other Providers registered to deliver this service it is deemed that CASNPT is the sole provider to deliver this contract. Direct Award Process 2 has been considered the most appropriate procurement process for the purposes of this requirement as the term of an existing contract is due to expire, and the commissioner has proposed a new contract to replace that existing contract at the end of its term; the proposed contracting arrangements are not a considerable change; and the commissioner is of the view that the existing providers are satisfying the existing contract and will likely be able to satisfy the proposed contract to a sufficient standard. Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity. The dates between which the services are intended to be provided : 01/04/2026 to 31/03/2029

Procurement Information

This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by (18/02/2026). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales.'

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-161280
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161280
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85140000 - Miscellaneous health services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
20 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Feb 20266 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL18 Swansea
Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE SWANSEA NEATH PORT TALBOT LIMITED

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB586584
    FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE - Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two).
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR600768
    FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

Open Contracting Data Standard (OCDS)

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