Planning

SERVICE USER AND CARER INVOLVEMENT SERVICE

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Planning

18 Feb 2026 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust in Cardiff, is embarking on a procurement process for the "SERVICE USER AND CARER INVOLVEMENT SERVICE" within the Health sector. This initiative, currently in the planning stage, aims to recommission services that empower service users and carers through co-production, and training in service planning. Key dates include the planning process date of 18th February 2026, with a future notice anticipated on 4th March 2026. This tender is geared towards strengthening the involvement of individuals with lived mental health and their carers in the Cardiff and Vale UHB regions of the UK.

This tender presents significant opportunities for third sector organisations specialising in mental health services to enhance their portfolio and influence on mental health service provision within the Cardiff and Vale of Glamorgan. With the rising demand and clear alignment to local and national policy, entities with a strong community presence, governance practices, accessibility, Welsh language compliance, and engagement methods are well-suited to compete. The procurement follows the Provider Selection Regime Wales (PSR Wales), prioritising the Most Suitable Provider Process, thereby offering a path forward for experienced providers to contribute to person-centred, recovery-focused care.

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Notice Information

Notice Title

SERVICE USER AND CARER INVOLVEMENT SERVICE

Notice Description

The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning.

Lot Information

Lot 1

The Service User and Carer Representation Service is a specialist third sector-led model designed to strengthen the voice and influence of people with lived experience of mental health issues, and their carers, across Cardiff and the Vale of Glamorgan. The service provides structured opportunities for meaningful involvement in the planning and review of mental health services, alongside training, capacity building, information sharing and signposting. Operating within a context of rising demand and strong national expectations around co-production, the service plays an essential role in supporting recovery-focused, person-centred care. Delivery is typically undertaken by experienced local third sector organisations with strong community presence, though challenges such as workforce capacity and financial sustainability remain. Providers must demonstrate robust governance, accessibility, Welsh language compliance and high-quality engagement practice. Overall, this is a specialised and essential service area with growing demand and clear alignment to local and national mental health policy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-161692
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161692
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
4 Mar 20262 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Not specified
Contact Email
marisa.riley2@wales.nhs.uk
Contact Phone
+44 2921501085

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB589556
    SERVICE USER AND CARER INVOLVEMENT SERVICE - The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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