Tender

Insurance tender

CAREERS WALES

This public procurement record has 1 release in its history.

Tender

23 Feb 2026 at 11:38

S2W Notice - Website Invitation to Tender Notice
Summary of the contracting process

Careers Wales, considered a body governed by public law, is currently in the tender stage of procuring legal insurance and all-risk insurance services. The tender, titled "Insurance tender," is open for submissions until 16 March 2026, and caters to both English and Welsh language submissions (with equal treatment in both languages), reflecting the services sector. Submissions must be made through the Sell2Wales portal, eliminating other submission methods. As an organisation primarily providing careers advice and placement services for youth in Wales, Careers Wales operates across numerous locations including Cardiff, Blackwood, and Newport, with specific needs for insurance cover over multiple properties and equipment. The notice for invitation to tender commenced on 23 February 2026, alongside key dates such as notification of tender scores by 20 March 2026 and contract commencement by 31 March 2026.

This tender presents significant opportunities for businesses specialising in insurance solutions to expand their reach within the public sector by partnering with Careers Wales. Brokers that can offer competitive pricing and comprehensive coverage matching Careers Wales' requirements stand to gain substantial business growth. Particularly suited are businesses adept in offering property damage cover, cyber and data loss insurance, liability, and employee dishonesty insurance, among others. The tender will be evaluated based on price and quality, providing businesses the chance to showcase their strengths in claims handling, customer satisfaction, cyber insurance responses, and adherence to ethical employment practices. This procurement process is ideal for established insurance providers keen on extending their expertise within public sector operations through detailed coverage proposals tailored to specific organisational needs.

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Notice Information

Notice Title

Insurance tender

Notice Description

Insurance tender -1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English.5. Any documents which require completing must be sent via the sell2wales portal by 3rd March6. Submissions by email or any other route will not be accepted. All tenders must be submitted through the sell2wales portalCompany BackgroundThe principal activity of CCDG is to provide careers information, advice and guidance service (including placement into employment, training and education for young people) and the facilitation of links between education and business. The principal risks identified by the Directors are included in the tender document as a separate noteAdditional Information* Approximate income 2025/26 is circa PS32.5m* Approximately 600 Staff.* Approximately 80% of the company expenditure is on staff costs.* We operate from 31* 57 High Street, Blackwood, NP12 1BA* Unit 21, North Walk, Cwmbran, NP44 1PR* 9/10 Market St, Ebbw Vale NP23 6HJ* 46/47 High Street, Newport, NP20 1GA* Derwen House, Court Road, Bridgend, CF31 1BN* Churchill house Unit 4 Churchill way Cardiff CF10 4HH* 27 High Street, Merthyr Tydfill, CF47 8DP* Ymca Buildings Taff St Pontypridd CF37 4TS* Library Market Hall Stanley Street Holyhead LL65 1HH * 25 Chapel Street. Landudno, LL30 2SY* 78 High Street Porthmadog, LL49 9LS * Station Building, Station Square, Rhyl, LL18 1AT* Ground Floor, 48 Free Street, Brecon LD3 7BN* 4 Merlin's Walk, Carmarthen, Carmarthenshire, SA31 3BH* 25 Bridge Street, Haverfordwest, Pembrokeshire, SA61 2AL* 18 Vaughan Street, Llanelli, Carmarthenshire, SA15 3TY * 7 Water Street, Neath, SA11 3EP * Unit 4, Bear Lane Shopping Centre, Newton, SY16 2QZ*30 Forge Road, Port Talbot, SA13 1NU* Careers Centre, Y Storfa 2-31 Princess Way Swansea SA1 5HBWe have 8 owned buildings* Gwynedd Ffordd Gwynedd Bangor LL57 1DT Wales LL57 1DT D* Egerton House Ffordd Rhosddu Wrecsam LL11 1EQ Wales* 5 Chestnut Court Ffordd Y Parc Parc Menai Bangor LL57 4FH* St. Ina House Field Way Caerdydd CF14 4HY Wales CF14 4HY* Ffordd Alexandra Aberystwyth SY23 1LN Wales SY23 1LN* 49 Holton Road Y Barri CF63 4HF Wales CF63 4HF D* Heol Nantyreos Cross Hands Llanelli SA14 6RJ Wales SA14 6RJ* 2A Meyrick Street Doc Penfro SA72 6UT WalesInsurance Cover RequiredWe require the following insurance coverage:Cover RequiredPSProperty Damage Cover - All Risks Including Full Theft, Subsidence and TerrorismGeneral Contents Floating over all locationsThe interest of The Welsh Government as owners of (insert description of Items) is noted , total value of items is PS357k - see below for items 4,600,000Computers and Ancillary Equipment floating over all locations 200,000Fixtures and Fittings/Tenants Improvements 1,150,000Buildings at Llys Gwynedd Ffordd Gwynedd, Bangor, Gwynedd, LL57 1DT 1,000,000Buildings at Egerton House, Rhosddu Road, Wrexham, LL11 1EQ 2,000,000Buildings at 5 Llys Castan, Parc Menai, Bangor, LL57 4FH 1,500,000Buildings at St Ina house, Field way, Llanishen, Cardiff CF14 4HY 500,000Buildings at 2 The Barn Centre, Alexander Rd, Aberystwyth, Ceredigion, SY23 1LN 600,000Buildings at 49 Holton Road, Barry, CF63 4HF 600,000Building at Heol Nantyreos, Crosshands,Camarthenshire, SA14 6RJ 1,500,000Buildings at 2a Meyrick Street, Pembroke dock, SA72 6UT 600,000Portable Electronic Equipment Anywhere in UK away and in transit 380,000Equipment Breakdown 25,000Increased Cost of Working 24 month IP 500,000Money in Locked safe during and out of hours 5,000Money in employees home 500Money in Transit 250Contract Works 25,000Cyber and Data Loss Cover including Business InterruptionCoveringBreach response and Crisis ManagementDigital Replacement/ReinstatementExtortionNetwork Security and Private liabilityBusiness InterruptionSocial engineering Fraud1,000,000 for each area identified250,000Directors and Officers Liability 5,000,000Any One ClaimTerrorism 5,000,000Each and every claim or loss including defence costsCriminal proceedings cost 100,000In aggregateCorporate Legal Liability 2,500,000Any One ClaimEmployment Practice Liability 2,000,000Any One ClaimProfessional Indemnity 10,000,000Any One ClaimEmployee Dishonesty 500,000In AggregateCrisis Containment 25,000Public/Products Liability Limit of Indemnity 10,000,000Turnover 30,,000,000Abuse Limit of Indemnity 5,000,000In the AggregateEmployers Liability Limit of Indemnity 10,000,000Number of Employees 600Wageroll 26,500,000Travel Cover Maximum 5 days in UK or worldwidePersonal Accident 5 X Annual Salary Death and Caps BenefitsUnmanned Aircraft systems valid from 10th July 2026 7 drones DJI Mini 3 uk and EU - FLIGHT LAUNCHING AND GROUND Third Party liability PS1,000,00,EQUIPMENT AVAILABLE FOR HIREEquipment Approximate kit valueEV3 School packages (lego learning - stem curriculum) PS9,8003D Scanning and printing package PS6,500Welding and Fabrication package PS28,000Engineering Construction Kit PS5,400Mechanisms Trainer PS2,100Electro-Pneumatic Trainer PS3,500Hydraulics Trainer PS4,000Industrial Control Trainer PS3,000Core Electronics Workstation and Boards PS7,200Snap Circuits PS3,000Virtual Paint Spraying Kit PS5,000CAN-Bus 3 Set PS2,300Green Energy in Buildings Trainer PS7,200Green Tech (Class set) PS3,000Industry 4.0 Kit PS10,000STEAM strawbees with Microbit Robotics (Class set) PS2,000Transport and Logistics Simulator PS55,000Arc kit Go Plus 2.0 (Has IT options with it for virtual design) PS4,000Sphero Little bits Robotics / engineering design / coding (Class set) PS5,000MTA Learning STEM kits PS5,000Animation Kit Part 1 & 2 PS25,000Laptops x 81 (price per laptop PS830) PS67,635Have a Go Trailer PS28,000Hairdressing PS3,000Beauty PS3,000Nail Technician Class Set PS2,200Catering PS7,600Table Laying Class Set PS1,000Health & Social PS4,300CPR Mannikins Kit PS2,200Childcare kit PS6,500IT PS4,000Fable Robotics PS7,000STEAM strawbees with Microbit Robotics (Class set) PS2,000Music Tech PS2,800Video Editing PS2,800Fitness Trainer PS9,800ICAROS Cloud PS2,500HE Construction PS750Brickwork PS675Carpentry PS880Plumbing PS425Electrical PS425Straw Construction - Strawbees PS270Plastering PS425Magnetic Sticks Construction PS1,000Total PS357,185Excesses PSProperty Damage Excess 1,000Cyber and Data 1,500Employment Practice Liability 2,500Professional Indemnity 1,500Abuse 2,500Employee Dishonesty 2,500Based on our risk profile and our previous claims record brokers are invited to provide an insurance proposal based on the above criteria which they consider meets our requirements.Tender ProcessIn your submission please state the following:Full details of cover provided for each policy including* the extent that the cover matches the requirements of the specification* Principle exclusionsThe tender will be scored based on the following criteria:Price: The premium fee 50% of the overall score. All premiums to be quoted exclusive of IPT / VAT. Please state individual costs for1. Commercial combined2. Combined business travel/sickness3. Terrorism4. Cyber securityQuality 50% (split as follows)* Measurement customer satisfaction 10 marks* Claims handling Methodology 10 marks* Cyber insurance 10 marks* Environment 10 marks* Ethical employment 10 marksQuality SectionCustomer Experience - 10%Explain your approach to delivering a positive customer experience during the claims process. Provide data on claims satisfaction, claims turnaround times, and first-contact resolution rates."Claims handling Methodology 10% - 300 wordsProvide details of the service standards and KPIs you use to monitor claims performance (e.g., FNOL response time, average claim lifecycle, settlement accuracy, repudiation rates). Include audited performance data for the last 24 months."Cyber Insurance 10% - max 300 wordsDescribe how you support policyholders during a live cyber incident. Include communication protocols, expected response times, escalation routes, and how you handle high pressure time critical claims such as active ransomware attacks."Environment 10% - max 300 wordsExplain how you minimise the environmental impact of your insurance operations. Include approaches to digital first service delivery, reduction of paper use, energy efficiency measures, and sustainable office practices."Ethical Employment 10% - max 300 wordsDescribe your organisation's approach to ethical employment, including fair pay, secure contracts, avoidance of exploitative practices, and compliance with relevant employment legislation. Explain how these standards are upheld across your insurance and claims operationOverview of ScoringPrice 50%The lowest price for the total of the 4 cost elements required will be awarded the maximum score of 50 for price alone, with tenderers thereafter being allocated a relative score which will be 50 marks less the percentage difference from the lowest price.For example lowest price is PS40,000 the next lowest is PS50,000 the second lowest tender would score 50 - (10,000/40,000x100) = -12 score of 38.The scoring methodology1. Very Good or Fully Compliant Submission -which meets all requirements and is fully explained in comprehensive detail - between 90 to 100% of the marks available2. Good or Fully Compliant Submission -which meets all the requirements and is explained in reasonable detail between 70% and 80% of the marks available3. Satisfactory or Compliant Submission -which meets the essential requirements and is explained in adequate detail 50% to 60% of the marks available4. Weak or Partially Compliant (Minor issues) Submission where some areas falls short of requirements and is poorly explained 30% to 40% of the marks available5. Unacceptable or Non Compliant (Major issues) Submission which fails to meet requirements and is not explained 10% to 20% of the marks availableThe following represents the indicative timescale for the key stages of the tender process. Thesedates are subject to change* Issue of Invitations to Tender - Feb 23rd 2026* Questions or any insurance forms that need completing - 3rd March 2026* Receipt of tenders - 16th March 2026* Notification of Tender scores and winning contractor - March 20th 2026* Commencement date - 31st March 2026NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=161952.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. THE WELSH VERSION OF THIS TENDER IS ATTACHED AS A DOCUMENT(WA Ref:161952)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-161952
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161952
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
S2W Notice - Website Invitation to Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66513000 - Legal insurance and all-risk insurance services

66515000 - Damage or loss insurance services

66516000 - Liability insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20266 days ago
Submission Deadline
16 Mar 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAREERS WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 2HH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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        "description": "Insurance tender -1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English.5. Any documents which require completing must be sent via the sell2wales portal by 3rd March6. Submissions by email or any other route will not be accepted. All tenders must be submitted through the sell2wales portalCompany BackgroundThe principal activity of CCDG is to provide careers information, advice and guidance service (including placement into employment, training and education for young people) and the facilitation of links between education and business. The principal risks identified by the Directors are included in the tender document as a separate noteAdditional Information* Approximate income 2025/26 is circa PS32.5m* Approximately 600 Staff.* Approximately 80% of the company expenditure is on staff costs.* We operate from 31* 57 High Street, Blackwood, NP12 1BA* Unit 21, North Walk, Cwmbran, NP44 1PR* 9/10 Market St, Ebbw Vale NP23 6HJ* 46/47 High Street, Newport, NP20 1GA* Derwen House, Court Road, Bridgend, CF31 1BN* Churchill house Unit 4 Churchill way Cardiff CF10 4HH* 27 High Street, Merthyr Tydfill, CF47 8DP* Ymca Buildings Taff St Pontypridd CF37 4TS* Library Market Hall Stanley Street Holyhead LL65 1HH * 25 Chapel Street. Landudno, LL30 2SY* 78 High Street Porthmadog, LL49 9LS * Station Building, Station Square, Rhyl, LL18 1AT* Ground Floor, 48 Free Street, Brecon LD3 7BN* 4 Merlin's Walk, Carmarthen, Carmarthenshire, SA31 3BH* 25 Bridge Street, Haverfordwest, Pembrokeshire, SA61 2AL* 18 Vaughan Street, Llanelli, Carmarthenshire, SA15 3TY * 7 Water Street, Neath, SA11 3EP * Unit 4, Bear Lane Shopping Centre, Newton, SY16 2QZ*30 Forge Road, Port Talbot, SA13 1NU* Careers Centre, Y Storfa 2-31 Princess Way Swansea SA1 5HBWe have 8 owned buildings* Gwynedd Ffordd Gwynedd Bangor LL57 1DT Wales LL57 1DT D* Egerton House Ffordd Rhosddu Wrecsam LL11 1EQ Wales* 5 Chestnut Court Ffordd Y Parc Parc Menai Bangor LL57 4FH* St. Ina House Field Way Caerdydd CF14 4HY Wales CF14 4HY* Ffordd Alexandra Aberystwyth SY23 1LN Wales SY23 1LN* 49 Holton Road Y Barri CF63 4HF Wales CF63 4HF D* Heol Nantyreos Cross Hands Llanelli SA14 6RJ Wales SA14 6RJ* 2A Meyrick Street Doc Penfro SA72 6UT WalesInsurance Cover RequiredWe require the following insurance coverage:Cover RequiredPSProperty Damage Cover - All Risks Including Full Theft, Subsidence and TerrorismGeneral Contents Floating over all locationsThe interest of The Welsh Government as owners of (insert description of Items) is noted , total value of items is PS357k - see below for items 4,600,000Computers and Ancillary Equipment floating over all locations 200,000Fixtures and Fittings/Tenants Improvements 1,150,000Buildings at Llys Gwynedd Ffordd Gwynedd, Bangor, Gwynedd, LL57 1DT 1,000,000Buildings at Egerton House, Rhosddu Road, Wrexham, LL11 1EQ 2,000,000Buildings at 5 Llys Castan, Parc Menai, Bangor, LL57 4FH 1,500,000Buildings at St Ina house, Field way, Llanishen, Cardiff CF14 4HY 500,000Buildings at 2 The Barn Centre, Alexander Rd, Aberystwyth, Ceredigion, SY23 1LN 600,000Buildings at 49 Holton Road, Barry, CF63 4HF 600,000Building at Heol Nantyreos, Crosshands,Camarthenshire, SA14 6RJ 1,500,000Buildings at 2a Meyrick Street, Pembroke dock, SA72 6UT 600,000Portable Electronic Equipment Anywhere in UK away and in transit 380,000Equipment Breakdown 25,000Increased Cost of Working 24 month IP 500,000Money in Locked safe during and out of hours 5,000Money in employees home 500Money in Transit 250Contract Works 25,000Cyber and Data Loss Cover including Business InterruptionCoveringBreach response and Crisis ManagementDigital Replacement/ReinstatementExtortionNetwork Security and Private liabilityBusiness InterruptionSocial engineering Fraud1,000,000 for each area identified250,000Directors and Officers Liability 5,000,000Any One ClaimTerrorism 5,000,000Each and every claim or loss including defence costsCriminal proceedings cost 100,000In aggregateCorporate Legal Liability 2,500,000Any One ClaimEmployment Practice Liability 2,000,000Any One ClaimProfessional Indemnity 10,000,000Any One ClaimEmployee Dishonesty 500,000In AggregateCrisis Containment 25,000Public/Products Liability Limit of Indemnity 10,000,000Turnover 30,,000,000Abuse Limit of Indemnity 5,000,000In the AggregateEmployers Liability Limit of Indemnity 10,000,000Number of Employees 600Wageroll 26,500,000Travel Cover Maximum 5 days in UK or worldwidePersonal Accident 5 X Annual Salary Death and Caps BenefitsUnmanned Aircraft systems valid from 10th July 2026 7 drones DJI Mini 3 uk and EU - FLIGHT LAUNCHING AND GROUND Third Party liability PS1,000,00,EQUIPMENT AVAILABLE FOR HIREEquipment Approximate kit valueEV3 School packages (lego learning - stem curriculum) PS9,8003D Scanning and printing package PS6,500Welding and Fabrication package PS28,000Engineering Construction Kit PS5,400Mechanisms Trainer PS2,100Electro-Pneumatic Trainer PS3,500Hydraulics Trainer PS4,000Industrial Control Trainer PS3,000Core Electronics Workstation and Boards PS7,200Snap Circuits PS3,000Virtual Paint Spraying Kit PS5,000CAN-Bus 3 Set PS2,300Green Energy in Buildings Trainer PS7,200Green Tech (Class set) PS3,000Industry 4.0 Kit PS10,000STEAM strawbees with Microbit Robotics (Class set) PS2,000Transport and Logistics Simulator PS55,000Arc kit Go Plus 2.0 (Has IT options with it for virtual design) PS4,000Sphero Little bits Robotics / engineering design / coding (Class set) PS5,000MTA Learning STEM kits PS5,000Animation Kit Part 1 & 2 PS25,000Laptops x 81 (price per laptop PS830) PS67,635Have a Go Trailer PS28,000Hairdressing PS3,000Beauty PS3,000Nail Technician Class Set PS2,200Catering PS7,600Table Laying Class Set PS1,000Health & Social PS4,300CPR Mannikins Kit PS2,200Childcare kit PS6,500IT PS4,000Fable Robotics PS7,000STEAM strawbees with Microbit Robotics (Class set) PS2,000Music Tech PS2,800Video Editing PS2,800Fitness Trainer PS9,800ICAROS Cloud PS2,500HE Construction PS750Brickwork PS675Carpentry PS880Plumbing PS425Electrical PS425Straw Construction - 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All premiums to be quoted exclusive of IPT / VAT. Please state individual costs for1. Commercial combined2. Combined business travel/sickness3. Terrorism4. Cyber securityQuality 50% (split as follows)* Measurement customer satisfaction 10 marks* Claims handling Methodology 10 marks* Cyber insurance 10 marks* Environment 10 marks* Ethical employment 10 marksQuality SectionCustomer Experience - 10%Explain your approach to delivering a positive customer experience during the claims process. Provide data on claims satisfaction, claims turnaround times, and first-contact resolution rates.\"Claims handling Methodology 10% - 300 wordsProvide details of the service standards and KPIs you use to monitor claims performance (e.g., FNOL response time, average claim lifecycle, settlement accuracy, repudiation rates). Include audited performance data for the last 24 months.\"Cyber Insurance 10% - max 300 wordsDescribe how you support policyholders during a live cyber incident. 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