Award

Shared Resources Services Request - Harbor Druva InSync services

CAERPHILLY COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

20 Mar 2026 at 09:20

S2W Notice - Website Contract Award Notice
Summary of the contracting process

Caerphilly County Borough Council has awarded a contract for Shared Resources Services to Bytes Software Services Limited. The contract involves the provision of Harbor Druva InSync services as Enterprise Management SaaS Apps, and spans 36 months for Shared Resource Service (SRS) and 12 months for Gwent Police. This procurement falls under the services category with a focus on software package and information systems, using the CCS Framework Technology Products & Associated Services 2 (RM6098). The contract was signed on 24th February 2026, and strides forward from the award stage initiated on 20th March 2026. The procurement process focuses on the locality of Hengoed, with a contact point at Caerphilly County Borough Council, and encompasses areas relevant to both law enforcement and resource services management.

This tender presents substantial opportunities for businesses specialising in software services and SaaS enterprise management solutions. Bytes Software Services Limited, having been awarded the contract, highlights the competitive field in this domain, especially given a singular participation in bids. Businesses looking to grow in the software package and information systems industry, especially those with experience in public sector frameworks like CCS, may find similar opportunities. The clear focus on technology products and services underscores the potential for firms adept at navigating structured procurement processes and delivering comprehensive enterprise management solutions within the stipulated timeframes.

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Notice Information

Notice Title

Shared Resources Services Request - Harbor Druva InSync services

Notice Description

This notice is to inform the market about the award of contract to Bytes Software Services Ltd for the services of Harbor Druva InSync (SaaS Apps) Enterprise Management on behalf of Shared Resource Service (SRS). The contract is a 36 months service provided to SRS while a separate service of 12 months is provided to Gwent Police for Harbor Druva InSync (SaaS Apps) Enterprise Management.This is done via the CCS Framework Technology Products & Associated Services 2 (RM6098)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-162043
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=162043
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£423,110 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAERPHILLY COUNTY BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
Not specified
Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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