Award

CRM, EDMS, Self Service and Mobile Working Solution

SCOTTISH BORDERS HOUSING ASSOCIATION

This public procurement record has 1 release in its history.

Award

06 Nov 2019 at 00:00

Summary of the contracting process

The Scottish Borders Housing Association initiated a procurement process on 6th November 2019 for a project titled "CRM, EDMS, Self Service and Mobile Working Solution," aimed at enhancing their service provision. This tender falls under the housing and community amenities sector and is located in Selkirk, Scotland. The procurement method employed was a selective procedure, with a focus on delivering quality services to implement systems. The contract has been awarded to Documotive Limited, with the procurement process now complete.

This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in customer relationship management (CRM) and electronic document management systems (EDMS). Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for similar contracts, as demonstrated by the competitive environment with five bids submitted, all from SMEs. Companies that excel in providing innovative technological solutions can leverage this type of procurement process to expand their business by demonstrating their capabilities in enhancing service delivery for public sector clients.

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Notice Title

CRM, EDMS, Self Service and Mobile Working Solution

Notice Description

Provision of services

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000318585
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV371357
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Nov 201411 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH BORDERS HOUSING ASSOCIATION
Contact Name
Not specified
Contact Email
enquiries@sbha.org.uk
Contact Phone
+44 1750724444

Buyer Location

Locality
SELKIRK
Postcode
TD7 5DT
Post Town
Galashiels
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM91 Scottish Borders
Delivery Location
TLM91 Scottish Borders

Local Authority
Scottish Borders
Electoral Ward
Selkirkshire
Westminster Constituency
Berwickshire, Roxburgh and Selkirk

Supplier Information

Number of Suppliers
1
Supplier Name

DOCUMOTIVE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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