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Scottish Water's Technology Directorate Partner Procurement

Scottish Water

This public procurement record has 2 releases in its history.

Award

09 Apr 2018 at 01:00

OJEU - F6 - Contract Award Notice (Utilities)
Tender

15 Dec 2016 at 00:00

OJEU - F5 - Contract Notice (Utilities)
Summary of the contracting process

Scottish Water is initiating a procurement process titled "Scottish Water's Technology Directorate Partner Procurement" to select suppliers for managing its IT estate under a negotiated procedure with prior call for competition. The estimated contract value ranges from £200 million to £300 million over an intended period of eight years. The procurement is currently in the active stage and has a submission deadline of 9 January 2017. This project aims to replace existing outsourcing contracts, facilitating the transition to new arrangements starting in 2018. The services being offered fall within the water industry category and are intended to be fulfilled at locations throughout the UK.

This tender provides significant opportunities for IT and technology service providers focused on customer-centric services and IT infrastructure and logistics. Companies with experience in application management, cloud services, and technology innovation are particularly well-suited to compete in this procurement process. Scottish Water seeks to develop high-trust partnerships and is looking for suppliers that can contribute to their vision of a digitally-enabled water company. This aligns with the broader trend of utilising advanced technology in the utilities sector, presenting avenues for business growth and collaboration.

How relevant is this notice?

Notice Information

Notice Title

Scottish Water's Technology Directorate Partner Procurement

Notice Description

Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018. The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period Please refer to the attached Appendices for further Information.

Lot Information

Customer Centric Services

Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail. The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks. Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions. Lot 1 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP. Lot 1 Customer Centric Services; Customer Service Hub Service Operations Management Change Delivery Management Cloud Service Management Application Management Services Project Delivery Services Service is included in both Lots 1 and 2. Partnership Services Service is included in both Lots 1 and 2. Further information can be found on Apepndix 2: Lot 1 Customer Centric Services Appendix

IT Infrastructure and Logistics

Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail. The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks. Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions. Lot 2 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP. Lot 2 - IT Infrastructure and Logistics Technology Devices, Provision and Management Data Centre Services Network and Communications Services Project Delivery Services Service is included in both Lots 1 and 2. Partnership Services Service is included in both Lots 1 and 2. Further information can be found on Appendix 3: Lot 2 IT Infrastructure and Logistics

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000474856
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR316332
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F6 - Contract Award Notice (Utilities)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20188 years ago
Submission Deadline
9 Jan 2017Expired
Future Notice Date
Not specified
Award Date
3 Apr 20188 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Water
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CUMBERNAULD ROAD
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLM Scotland
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
2
Supplier Names

Atos

Capgemini UK plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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