Notice Information
Notice Title
Telephony as a Service (TaaS)
Notice Description
Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers
Lot Information
Lot 1
Renfrewshire Council are looking to replace the current Fixed Telephony (Inc 0300 Numbers) , Mobile Telephony and Contact Center services. The Council has its headquarters at Renfrewshire House in Paisley and a buildings estate of circa 180 properties across the Renfrewshire Council area. We also have a small number of home workers out with the Renfrewshire area. The Councils workforce consists of around 7500 staff. The Council is seeking to conclude a contract for the detailed design, supply, installation and migration, configuration, commissioning, project management and full support and maintenance of these services. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015 and any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.
Renewal: The Council will have the sole right to extend this provision for upto one year on two separate occasions
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000504135
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR313545
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
-
- CPV Codes
64200000 - Telecommunications services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Mar 20187 years ago
- Submission Deadline
- 8 Sep 2017Expired
- Future Notice Date
- Not specified
- Award Date
- 20 Feb 20188 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Intension of the Council would be to retender in line with the timeframes detailed within the Tender and contract(s)
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- RENFREWSHIRE COUNCIL
- Additional Buyers
- Contact Name
- Operational Supplies & Services Team, Small Value Contracts Team
- Contact Email
- cpu@renfrewshire.gov.uk, craig.connelly@renfrewshire.gov.uk, graeme.beattie@renfrewshire.gov.uk, info@clydemuirshiel.co.uk, oss@scotland-excel.org.uk, shona.carlton@renfrewshire-vjb.gov.uk, svct@scotland-excel.org.uk
- Contact Phone
- +44 1416184710, +44 1416185905, +44 1416187042, +44 1416187390, +44 3003001200
Buyer Location
- Locality
- PAISLEY
- Postcode
- PA1 1JB
- Post Town
- Paisley
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
- Delivery Location
- TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
-
- Local Authority
- Renfrewshire
- Electoral Ward
- Johnstone North, Kilbarchan, Howwood and Lochwinnoch
- Westminster Constituency
- Paisley and Renfrewshire South
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG291454
Telephony as a Service (TaaS) - Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR313545
Telephony as a Service (TaaS) - Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000504135-2018-03-14T00:00:00Z",
"date": "2018-03-14T00:00:00Z",
"ocid": "ocds-r6ebe6-0000504135",
"initiationType": "tender",
"parties": [
{
"id": "org-32",
"name": "Renfrewshire Council",
"identifier": {
"legalName": "Renfrewshire Council"
},
"address": {
"streetAddress": "Renfrewshire House, Cotton Street",
"locality": "Paisley",
"region": "UKM83",
"postalCode": "PA1 1JB"
},
"contactPoint": {
"email": "graeme.beattie@renfrewshire.gov.uk",
"telephone": "+44 1416184710",
"faxNumber": "+44 1416187050",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
],
"url": "http://www.renfrewshire.gov.uk"
}
},
{
"id": "org-12",
"name": "Scotland Excel",
"identifier": {
"legalName": "Scotland Excel"
},
"address": {
"streetAddress": "Renfrewshire House, Cotton Street",
"locality": "Paisley",
"region": "UKM",
"postalCode": "PA1 1AR"
},
"contactPoint": {
"name": "Small Value Contracts Team",
"email": "svct@scotland-excel.org.uk",
"telephone": "+44 3003001200",
"faxNumber": "+44 1416187423",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
},
"roles": [
"buyer",
"centralPurchasingBody",
"reviewBody"
],
"details": {
"classifications": [
{
"id": "Body governed by public law",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
},
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
}
],
"url": "http://www.scotland-excel.org.uk"
}
},
{
"id": "org-79",
"name": "Renfrewshire Leisure",
"identifier": {
"legalName": "Renfrewshire Leisure"
},
"address": {
"streetAddress": "Renfrewshire House, 5th Floor, North Building, Cotton Street",
"locality": "Paisley",
"region": "UKM83",
"postalCode": "PA1 1LL"
},
"contactPoint": {
"email": "craig.connelly@renfrewshire.gov.uk",
"telephone": "+44 1416187390"
},
"roles": [
"buyer"
]
},
{
"id": "org-80",
"name": "Renfrewshire Valuation Joint Board",
"identifier": {
"legalName": "Renfrewshire Valuation Joint Board"
},
"address": {
"streetAddress": "The Robertson Centre, 16 Glasgow Road",
"locality": "Paisley",
"region": "UKM",
"postalCode": "PA1 3QF"
},
"contactPoint": {
"email": "shona.carlton@renfrewshire-vjb.gov.uk",
"telephone": "+44 1416185905",
"faxNumber": "+44 1416185999"
},
"roles": [
"buyer"
]
},
{
"id": "org-81",
"name": "Clyde Muirshiel Regional Park",
"identifier": {
"legalName": "Clyde Muirshiel Regional Park"
},
"address": {
"streetAddress": "Lochlip Road",
"locality": "Lochwinnoch",
"region": "UKM83",
"postalCode": "PA12 4EA"
},
"contactPoint": {
"email": "info@clydemuirshiel.co.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-82",
"name": "See VI.4.3 below",
"identifier": {
"legalName": "See VI.4.3 below"
},
"address": {
"locality": "See VI.4.3 below"
},
"contactPoint": {
"url": "http://www.renfrewshire.gov.uk"
},
"roles": [
"reviewBody"
]
},
{
"id": "org-26",
"name": "Renfrewshire Council",
"identifier": {
"legalName": "Renfrewshire Council"
},
"address": {
"streetAddress": "Renfrewshire House, Cotton Street",
"locality": "Paisley",
"region": "UKM83",
"postalCode": "PA1 1JB"
},
"contactPoint": {
"email": "cpu@renfrewshire.gov.uk",
"telephone": "+44 1416187042",
"url": "http://"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
],
"url": "http://www.renfrewshire.gov.uk"
}
},
{
"id": "org-24",
"name": "Scotland Excel",
"identifier": {
"legalName": "Scotland Excel"
},
"address": {
"streetAddress": "Renfrewshire House, Cotton Street",
"locality": "Paisley",
"region": "UKM",
"postalCode": "PA1 1AR"
},
"contactPoint": {
"name": "Operational Supplies & Services Team",
"email": "oss@scotland-excel.org.uk",
"telephone": "+44 3003001200",
"faxNumber": "+44 1416187423",
"url": "http://"
},
"roles": [
"buyer",
"centralPurchasingBody",
"reviewBody"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
},
{
"id": "Body governed by public law",
"scheme": "TED_CA_TYPE"
}
],
"url": "http://www.scotland-excel.org.uk"
}
},
{
"id": "org-63",
"name": "Renfrewshire Leisure",
"identifier": {
"legalName": "Renfrewshire Leisure"
},
"address": {
"streetAddress": "Renfrewshire House, 5th Floor, North Building, Cotton Street",
"locality": "Paisley",
"region": "UKM83",
"postalCode": "PA1 1LL"
},
"contactPoint": {
"email": "craig.connelly@renfrewshire.gov.uk",
"telephone": "+44 1416187390"
},
"roles": [
"buyer"
]
},
{
"id": "org-64",
"name": "Renfrewshire Valuation Joint Board",
"identifier": {
"legalName": "Renfrewshire Valuation Joint Board"
},
"address": {
"streetAddress": "The Robertson Centre, 16 Glasgow Road",
"locality": "Paisley",
"region": "UKM83",
"postalCode": "PA1 3QF"
},
"contactPoint": {
"email": "shona.carlton@renfrewshire-vjb.gov.uk",
"telephone": "+44 1416185905",
"faxNumber": "+44 1416185999"
},
"roles": [
"buyer"
]
},
{
"id": "org-65",
"name": "Clyde Muirshiel Regional Park",
"identifier": {
"legalName": "Clyde Muirshiel Regional Park"
},
"address": {
"streetAddress": "Lochlip Road",
"locality": "Lochwinnoch",
"region": "UKM83",
"postalCode": "PA12 4EA"
},
"contactPoint": {
"email": "info@clydemuirshiel.co.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-29",
"name": "See VI.4.3 below",
"identifier": {
"legalName": "See VI.4.3 below"
},
"address": {
"locality": "See VI.4.3 below"
},
"contactPoint": {
"url": "http://www.renfrewshire.gov.uk"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"name": "Renfrewshire Council",
"id": "org-26"
},
"tender": {
"id": "RC-RC-235-17",
"title": "Telephony as a Service (TaaS)",
"description": "Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers",
"status": "complete",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"id": "64200000",
"scheme": "CPV"
}
],
"deliveryLocation": {
"description": "Renfrewshire House, Cotton Street Paisley, PA1 1JB"
},
"deliveryAddresses": [
{
"region": "UKM83"
},
{
"region": "UKM83"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
"tenderPeriod": {
"endDate": "2017-09-08T12:00:00Z"
},
"awardPeriod": {
"startDate": "2017-09-08T14:00:00Z"
},
"documents": [
{
"id": "AUG291454",
"documentType": "contractNotice",
"title": "Telephony as a Service (TaaS)",
"description": "Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG291454",
"format": "text/html"
},
{
"id": "MAR313545",
"documentType": "awardNotice",
"title": "Telephony as a Service (TaaS)",
"description": "Renfrewshire Council wish to procure for the detailed design, supply, installation, configuration, commissioning, and full maintenance and management of an Enterprise Telephony Solution that will include the following components:-. - Fixed Telephony Services (including red care and alarm lines); - Mobile Services; - Exchange lines Services; - Voicemail Services; - Contact Center Services; - Non Geographic Numbers",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR313545",
"format": "text/html"
}
],
"lots": [
{
"id": "1",
"description": "Renfrewshire Council are looking to replace the current Fixed Telephony (Inc 0300 Numbers) , Mobile Telephony and Contact Center services. The Council has its headquarters at Renfrewshire House in Paisley and a buildings estate of circa 180 properties across the Renfrewshire Council area. We also have a small number of home workers out with the Renfrewshire area. The Councils workforce consists of around 7500 staff. The Council is seeking to conclude a contract for the detailed design, supply, installation and migration, configuration, commissioning, project management and full support and maintenance of these services. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015 and any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.",
"status": "complete",
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed",
"electronicCataloguePolicy": "required"
},
"contractPeriod": {
"durationInDays": 1800
},
"hasRenewal": true,
"renewal": {
"description": "The Council will have the sole right to extend this provision for upto one year on two separate occasions"
}
}
],
"bidOpening": {
"date": "2017-09-08T14:00:00Z",
"address": {
"streetAddress": "Renfrewshire House, Cotton Street, Paisley, PA1 1JB."
}
},
"communication": {
"atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"performanceTerms": "Contract performance conditions will be as detailed within the tender documents"
},
"coveredBy": [
"GPA"
],
"otherRequirements": {
"requiresStaffNamesAndQualifications": true
},
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "If required by the member state, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established. Where it is required, within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships."
},
{
"type": "economic",
"minimum": "It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employers liability - statutory minimum GBP 5m, each and every claim Public and Products liability - minimum GBP 5m, each and every claim Professional indemnity - minimum GBP 1m, each and every claim (OR, we can accept cover in the aggregate so long as at least one automatic annual reinstatement of this sum is permitted in the policy year) Third Party Motor insurance a valid MV certificate in the company name and evidence cover in accordance with the provisions of the current Road Traffic Act 1988 (as amended) - please provide a valid MV certificate in the contractors name. http://www.hse.gov.uk/pubns/hse40.pdf Please note tenderers are required to have a minimum Dun and Bradstreet Failure Score of 20, where this criteria is not met, tenderers should provide detail why and supporting evidence in the form of company accounts for the previous 3 financial years."
},
{
"type": "technical",
"minimum": "Due to the limitation of characters within the system tenderers must refer to the document reference as \"Contract Notice\" Technical and Professional Ability contained within the Invitation to tender which is saved under the Suppliers attachment area."
}
]
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"endDate": "2018-02-05T00:00:00Z"
}
},
"classification": {
"id": "64200000",
"scheme": "CPV"
},
"reviewDetails": "An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or Court of Session.",
"hasRecurrence": true,
"recurrence": {
"description": "Intension of the Council would be to retender in line with the timeframes detailed within the Tender and contract(s)"
}
},
"language": "EN",
"description": "Tenderers are required to submit S6 Declaration as part of their tender submission. The document is attached within the PCS-T e-ITT document, commercial envelope. (SC Ref:535251)",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000504135"
},
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000504135"
}
],
"noticetype": "OJEU - F3 - Contract Award Notice",
"awards": [
{
"id": "RC-RC-235-17",
"relatedLots": [
"1"
]
}
],
"contracts": [
{
"id": "RC-RC-235-17",
"awardID": "RC-RC-235-17",
"status": "active",
"dateSigned": "2018-02-20T00:00:00Z"
}
],
"relatedProcesses": [
{
"id": "1",
"relationship": [
"planning"
],
"scheme": "EU-OJ",
"identifier": "2017/S 147-304319"
}
]
}