Service Risk Management Tool Software

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    "date": "2019-02-01T00:00:00Z",
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            "name": "Scottish Water",
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                "region": "UKM",
                "postalCode": "Stepps, Glasgow"
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            "contactPoint": {
                "name": "Mark Duignan",
                "email": "mark.duignan@scottishwater.co.uk",
                "telephone": "+44 1414147918",
                "url": "http://"
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        "id": "SW17/TI&T/1096",
        "title": "Service Risk Management Tool Software",
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                        "region": "UKM82"
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            "endDate": "2017-08-28T17:00:00Z"
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                "title": "Service Risk Management Tool Software",
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                "title": "Service Risk Management Tool Software",
                "description": "Provision and maintenance of Service Risk management Software.",
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                "description": "Scottish Water (SW) has embarked upon a technology refresh programme to support its wider business change transformation initiative in regards of embedding a Leading Asset Management Strategy into business as usual. The implication of this strategy sits across three major directorates - Strategic Customer Service Planning, Capital Investment and Customer Service Delivery. SW's Asset Management strategy is about the management of its physical assets and how they deliver service. It covers all of the activities that support the management of assets: strategic planning, capital investment and operations and maintenance. It involves all those people and processes involved with the management of assets. In order to enable the implementation of the strategy across the business, SW has initiated a significant technology refresh programme encompassing all relevant business functions, viz. Service Risk Management and Investment Planning, Projects and Programmes Delivery, Enterprise Asset Management, plus Collaboration and Business Intelligence capabilities across the board. The scope of this procurement is to support the Service Risk Management and Investment Planning aspects of the overall scope by selecting a suitable toolset for the same. The key capabilities being looked for in the target toolset are - - Asset and Service Risk assessment for infrastructure and non-infrastructure assets - Incorporation of a Service Measure Framework in Service Risk assessment - Interventions planning for addressing Service Risks and maintaining asset stewardship - Interventions Optimisation and Portfolio planning - Portfolio management supported by Scenario Analysis and baselining capabilities - Interventions delivery tracking and Service Risk update for iterative planning. A supplier is sought to provide a proprietary yet configurable 'off-the-shelf' solution or, a proprietary and configurable solution framework. More than one supplier may be contracted to provide various elements of the solution. Contracted suppliers will be required to collaborate with SW, and possibly other suppliers, in the implementation and integration of the software. Contracted suppliers will be required to provide on-going maintenance for the software they have provided.. Re: Lots - The ITN stage may be divided into lots relating to elements of the system requirements.",
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                    "description": "The Pre-Qualification Stage will incorporate questionnaires relating to: - Organisational capacity to undertake the services defined. - Relevant experience in provision of similar services and to similar scale. - Comprehension of Scottish Water system requirements, implementation and maintenance."
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            "performanceTerms": "The contract will be monitored in accordance with a service level agreement established on commencement of the services.",
            "financialTerms": "All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.",
            "tendererLegalForm": "In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract."
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            "reductionCriteria": "The PQQ stage is open to all bidders who can demonstrate regulatory compliance, capacity and capability to undertake the required services. The PQQ evaluation will result in the scoring of questionnaire responses. A maximum of five top scoring bidders will be invited to the Invitation To Negotiate (ITN) stage. *** Bidders must hold intellectual property rights for any software offered in the ITN Stage ***"
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            "invitationDate": "2017-10-02T00:00:00Z"
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                    "type": "economic",
                    "minimum": "Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary."
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    "description": "The buyer is using PCS-Tender to carry out this procurement. Please note this is a separate website and if you are not registered, you must register via https://www.publictendersscotland.publiccontractsscotland.gov.uk. Scottish Water will not accept the ESPD. We will only accept a completed Scottish Water PQQ document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the OJEU Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination. (SC Ref:572189)",
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            "id": "SW17/TI&T/1096-1",
            "status": "unsuccessful",
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            "relationship": [
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            "scheme": "EU-OJ",
            "identifier": "2017/S 154-320489"
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