This public procurement record has 2 releases in its history.

Award

27 Sep 2018 at 01:00

Tender

03 May 2018 at 01:00

Summary of the contracting process

West Dunbartonshire Council is conducting a tender for the project titled "Managed Work for Housing Benefit (HB) and Council Tax Reduction (CTR) Claims," located in Dumbarton, UK. This procurement process falls under the services category and is currently at the Award stage, having been signed on 17th September 2018. The successful bidder, Northgate Public Services (UK) Limited, was awarded a contract valued at £90,343.44. The tender initially closed on 11th June 2018, and the process followed an open procurement method.

This tender presents significant opportunities for businesses, especially those specialising in data processing services related to housing benefits and council tax claims. Companies with experience in off-site solutions, high-quality output, and data security will find themselves well-positioned to compete effectively. Suppliers must demonstrate relevant qualifications and prior experience with similar projects to meet the selection criteria. This contract not only offers financial benefits but also involves community engagement, making it ideal for organisations focused on local impact.

How relevant is this notice?

Notice Title

Managed Work for Housing Benefit (HB) and Council Tax Reduction (CTR) Claims

Notice Description

West Dunbartonshire Council (WDC) is seeking the provision of Off-Site Housing and Council Tax Benefits Data Processing Services The aim is to assist WDC by assessing HB and CTR claims and the successful bidder will process new claims and change of circumstances claims to completion.

Lot Information

Lot 1

West Dunbartonshire Council (WDC) is seeking the provision of Off-Site Housing and Council Tax Benefits Data Processing Services The aim is to assist WDC by assessing HB and CTR claims and the successful bidder will process new claims and change of circumstances claims to completion. Requirements will include : - A low cost, off-site processing solution - Guaranteed output with a high level of accuracy - A reliable, secure and fast electronic connection to their virtual network and industry best practice security - Proven governance and management arrangements - Achievement of service standards - Access to proven toolkits, processes and best practice for individual service areas - Access to expertise and professional capacity from their existing talent pool - Extensive experience of liaising with client service teams - Processing and ongoing management of Housing Benefit & Council Tax Reduction cases. Suppliers require to be fully trained and approved by the DWP. The terms and conditions of Department for Work and Pension's 2008 Memorandum of Understanding (MoU) to access the Customer Management System (CIS) states that all assessors must have undertaken the CIS training and signed the confidentiality agreement.

Renewal: Option to extend for a further twelve month extension subject to requirement and satisfactory performance as determined by the Council.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000539969
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT332683
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66171000 - Financial consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,343 Under £100K

Notice Dates

Publication Date
27 Sep 20187 years ago
Submission Deadline
11 Jun 2018Expired
Future Notice Date
Not specified
Award Date
17 Sep 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
West Dunbartonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUMBARTON
Postcode
G82 1QL
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM31 East Dunbartonshire and West Dunbartonshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond

Local Authority
West Dunbartonshire
Electoral Ward
Dumbarton
Westminster Constituency
West Dunbartonshire

Supplier Information

Number of Suppliers
1
Supplier Name

Northgate Public Services (UK) Limited

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY318316
    Managed Work for Housing Benefit (HB) and Council Tax Reduction (CTR) Claims - West Dunbartonshire Council (WDC) is seeking the provision of Off-Site Housing and Council Tax Benefits Data Processing Services The aim is to assist WDC by assessing HB and CTR claims and the successful bidder will process new claims and change of circumstances claims to completion.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT332683
    Managed Work for Housing Benefit (HB) and Council Tax Reduction (CTR) Claims - West Dunbartonshire Council (WDC) is seeking the provision of Off-Site Housing and Council Tax Benefits Data Processing Services The aim is to assist WDC by assessing HB and CTR claims and the successful bidder will process new claims and change of circumstances claims to completion.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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