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Revolve "Mystery Shopper" Services

Zero Waste Scotland Ltd

This public procurement record has 2 releases in its history.

Award

04 Oct 2018 at 01:00

PCS Notice - Website Contract Award Notice
Tender

04 Jun 2018 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The procurement process is being conducted by Zero Waste Scotland Ltd, an organisation focusing on environmental protection, with the tender titled "Revolve 'Mystery Shopper' Services". This contract falls under the services industry category and is set in Stirling, UK. The procurement is currently in the award stage, with key dates including the submission deadline on 5th July 2018 and the contract signing which occurred on 17th September 2018. This is an open procedure, allowing all eligible suppliers to participate, aimed at providing essential 'mystery shopper' audits at various venues across Scotland to assess certification for the Revolve programme.

This tender presents an excellent opportunity for businesses specialising in mystery shopping, consumer behaviour analysis, and retail auditing services. Companies capable of delivering comprehensive assessment reports and maintaining high standards are well-suited to compete. With the focus on enhancing customer experiences through evidence-based insights, there is potential for business growth, especially for organisations that can demonstrate expertise in the environmental sector and have the capacity to handle multiple site visits across diverse locations in Scotland.

How relevant is this notice?

Notice Information

Notice Title

Revolve "Mystery Shopper" Services

Notice Description

Zero Waste Scotland wishes to appoint a Contractor to deliver 'mystery shopper' services for the Revolve certification programme.

Lot Information

Lot 1

Zero Waste Scotland wishes to appoint a Contractor to deliver 'mystery shopper' services for the Revolve certification programme. "Mystery Shopper" visits will be required for all stores seeking Revolve certification, and for a selection of already certified stores to support standard maintenance and the re-certification process. "Mystery Shopper" services will include a website / online presence review and a site visit, culminating in a report detailing the findings of the service provided for a store. These services will be provided on a Call Off basis.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: A 12-month extension may be available, subject to continued business need and remaining value on the Framework, and to satisfactory performance of the Contractor during delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000543208
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT333263
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90714400 - Activity specific environmental auditing services

Notice Value(s)

Tender Value
£142,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£141,667 £100K-£500K

Notice Dates

Publication Date
4 Oct 20187 years ago
Submission Deadline
5 Jul 2018Expired
Future Notice Date
Not specified
Award Date
17 Sep 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
A decision on re-tendering this contract will be made during the third year of the contract. Publication of future notices will be timed to coincide with the conclusion of this contract, to support an efficient transition process and avoid suspension of the service provision.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Zero Waste Scotland Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STIRLING
Postcode
FK8 1QZ
Postcode Area
Falkirk and Stirling
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM Scotland
Local Authority
Stirling
Electoral Ward
Stirling North
Westminster Constituency
Stirling and Strathallan

Supplier Information

Number of Suppliers
1
Supplier Name

insight6 (trading name of ADR Engagement Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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