Tender

CivTech 3.0 - Challenge 7 - Make the NHS waiting time system more efficient and effective

SCOTTISH GOVERNMENT ON BEHALF OF NHS NSS

This public procurement record has 1 release in its history.

Tender

11 Jun 2018 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The Scottish Government, acting on behalf of NHS National Services Scotland (NHS NSS), is currently managing a public procurement tender titled "CivTech 3.0 - Challenge 7 - Make the NHS waiting time system more efficient and effective." This initiative falls under the general public services category and is located in Edinburgh, UK. The procurement method utilised is an open procedure, with the submission deadline set for 2 July 2018 at 09:00 UTC. The project has an estimated value of £250,000, aiming to enhance the operational efficiency of NHS services through innovative solutions.

This tender presents significant opportunities for businesses, particularly those specialising in technology and data management solutions, to engage in a transformative project within the healthcare sector. Companies that can demonstrate capabilities in modernising and automating service delivery processes would be especially well-suited to compete. Successful applicants may find substantial commercial potential, with prospects for scaling solutions across NHS facilities throughout Scotland and potentially beyond, fostering business growth while contributing to improved patient care and efficient use of healthcare resources.

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Notice Information

Notice Title

CivTech 3.0 - Challenge 7 - Make the NHS waiting time system more efficient and effective

Notice Description

CivTech(r) brings together public sector expertise and private sector creativity to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is already helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, and producing genuine uplifts for the Scottish economy. And along the way, it's making everyone's lives better.

Lot Information

Lot 1

Challenge narrative The NHS in Scotland has important requirement to manage the demand and supply of treatment at a local, regional and national level effectively. As our population lives longer, often with increasingly complex health needs, that brings even greater demand on these finite services and even greater need to manage them well. Matching available health service capacity to demand is a long-recognised challenge that affects health boards in Scotland. The management of these processes is manual, remaining unchanged for many years. Solving this challenge is not simply about replacing current processes. We want to engage a company that can modernise, automate and optimise demand management for hospital services. We need a team that can bring a completely new point of view to the problem and bring a product or technologies that have the potential to scale across Scotland. Success will see NHS resources better used as time saved as well as a better experience for patients and staff. The overall benefits are expected to include reducing the time patients wait for appointments, reduction in overheads for hospital administration and more efficient use of the resources available. Why the Challenge Sponsor is focused on this Challenge The experience of waiting for hospital treatment is a major concern for patients and the desire to improve that for members of the public and the health service is a driver for this challenge. We are convinced that the problem can be solved with the right partners. NHS National Services Scotland hold a wealth of retrospective national waiting times data. Effective use of data is essential to the running of health and care services as well as the wider public sector and recent work has highlighted some significant gaps in understanding and the potential use of data to improve patient and personal outcomes. What the Challenge Sponsor would like to see from the solution The challenge sponsors are looking for innovative and new ways of optimising the delivery of services in the NHS, and potentially beyond, to reduce waiting times and costs. Ideas that provide significant reductions in manual handling of data are particularly encouraged. Who are the end users? The end users will be NHS teams in secondary and tertiary care settings, community and primary care who are tasked with improving the management of patient waiting times and the delivery of services. Other users include analysts and staff responsible for management and publication of waiting times information. This would include staff in NHS National Services Scotland and Scottish Government. What would success look like in measurable terms? - Reductions in the length of time patients wait for appointments or admission. - Reduction in time taken to schedule and manage bookings and appointments. - Identification of inefficiencies and opportunities for improvement. - Reduction in time taken to analyse and report on waiting times information Systems including software, APIs and databases the solution will need to work with and / or integrate with This will depend on the solution from the challenge participant and the NHS board partner. There are a number of different systems and databases that they will have to work with / integrate with. Retrospective data on a range of different hospital waiting times is already freely available from the Information Services Division website www.isdscotland.org. The stakeholders that would be involved and the team would require access to Senior leaders and managers from NHS NSS are available and committed to working on this challenge. We are actively seeking to engage partners from one or more of the NHS Boards to support the testing and delivery of the solution in a frontline setting. What's in it for the successful solution provider? Better use of data to reduce waiting times would present a considerable commercial potential at both national and international level.. Challenge page https://civtech.atlassian.net/wiki/spaces/CIV/pages/392855638/C7+How+can+we+make+the+NHS+waiting+time+system+more+efficient+and+effective Link to how to apply page on our web page where you can find a guide on how to apply, the application form and the scorecard. https://civtech.atlassian.net/wiki/spaces/CIV/pages/45717443/How+to+apply

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000546062
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN321680
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 20187 years ago
Submission Deadline
2 Jul 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT ON BEHALF OF NHS NSS
Contact Name
Carrie MacPherson
Contact Email
carrie.macpherson@gov.scot
Contact Phone
+44 1312447216

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6QQ
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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