Award

Award of SSD Service Desk Manager

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Award

02 Aug 2018 at 14:47

Summary of the contracting process

The Scottish Government has awarded a contract titled "Award of SSD Service Desk Manager," aimed at providing 1st Line IT support for the Social Security supported infrastructure and software. This procurement falls under the "services" category, specifically focusing on temporary and agency staff for professional services. The procurement process was initiated on 30th July 2018 and the contract was signed on 13th July 2018, with the contract period extending until 26th April 2019. The buying organisation, located in Edinburgh, successfully received three bids for this opportunity, indicating healthy competition in the tendering process.

This contract presents significant opportunities for businesses specialising in IT support and service management, particularly those capable of providing temporary staffing solutions. Companies such as IT staffing agencies, managed service providers, and those with experience in social security systems will be well-suited to compete for similar contracts in the future. Engaging in such procurement processes can help businesses expand their service offerings and market presence within the public sector, driving growth and reinforcing their foothold in the services industry.

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Notice Title

Award of SSD Service Desk Manager

Notice Description

Service Desk ManagerThe Service Manager will manage the 1st Line IT support to service users on all Social Security supported infrastructure and software. The Service Manager will ensure incidents and requests are monitored, escalated and proactively reviewed in scope service queues ensuring both response and fix SLA are maintained to agreed levels.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000547675
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG326951
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

CPV Codes

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£53,625 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Aug 20187 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Aug 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Additional Buyers

ABERDEENSHIRE COUNCIL

CLACKMANNANSHIRE COUNCIL

COMHAIRLE NAN EILEAN SIAR

EAST DUNBARTONSHIRE COUNCIL

FALKIRK COUNCIL

FIFE COUNCIL

FORESTRY COMMISSION

NATIONAL GALLERIES OF SCOTLAND

NORTH AYRSHIRE COUNCIL

ORKNEY ISLANDS COUNCIL

PROSPECT COMMUNITY HOUSING

PROSPECT COMMUNITY HOUSING LTD

REGISTERS OF SCOTLAND

ROUTES TO WORK LIMITED

SCOTTISH NATIONAL BLOOD TRANSFUSION SERVICE

SCOTTISH POLICE AUTHORITY

SCOTTISH PRISON SERVICE

SRUC

THE HIGHLAND COUNCIL

UNIVERSITY OF DUNDEE

UNIVERSITY OF STRATHCLYDE

Contact Name
Bellshill, CPU, Corporate Procurement, Digital Directorate, Education, Estates & Project Management Department, Estates & campus Services, Infrastructure Services, North Highland, PPSD, Procurement, Procurement - Corporate Services, Property Maintenance - Development and Infrastructure, Property Services, Technical Services
Contact Email
ann-marie.lochrie@scotland.pnn.police.uk, brenda.mcclelland@gov.scot, brody.smith@ros.gov.uk, c.s.girdwood@dundee.ac.uk, graeme.gamble@eastdunbarton.gov.uk, jane.forsyth@highland.gov.uk, jeremibielecki@north-ayrshire.gov.uk, khills@clacks.gov.uk, mbrowne@nationalgalleries.org, mike-smith@cne-siar.gov.uk, neil.munro@prospectch.org.uk, procurement@routestowork.co.uk, procurement@sruc.ac.uk
Contact Phone
+44 01315354000, +44 01856873535, +44 1259450000, +44 1294310000, +44 1312448100, +44 1313145522, +44 1313303572, +44 1315283768, +44 1316246214, +44 1324506566, +44 1349886606, +44 1382384066, +44 1415482823, +44 1415745750, +44 1467530600, +44 1698846810, +44 1786895931, +44 3000676850, +44 3451550000, 01851 822667, 07525700280

Buyer Location

Locality
INVERNESS
Postcode
IV3 5BX
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM01 Clackmannanshire and Fife
Delivery Location
Not specified

Local Authority
Clackmannanshire
Electoral Ward
Clackmannanshire South
Westminster Constituency
Alloa and Grangemouth

Supplier Information

Number of Suppliers
65
Supplier Names

2SL SCOTLAND

ACTS PARTNERSHIP

ALEX'S TAXIS

AMEY OW

ARTHUR MCKAY

B.J.MINIBUSES

BK MINIBUSES

BOND CARS

BREEDON HEBRIDES

CALBA

CCS MEDIA

CELLO SIGNAL LTD (T/A LEITH AGENCY

CLARK COMMUNICATIONS

CLARKES ENVIRONMENTAL

COMPAREX

CONCORD TAXI

CONNELL'S

CORSTORPHINE ROOFING AND BUILDING

CRANETEK SERVICES

CUMBRAE CABS

DELOITTE

DUNCAN WEMYSS

EDDIES TAXIS

EDP-UK

ERGO COMPUTING

ETS TESTING SERVICES

EUAN GILLAN

FORD MOTOR

G & A BARNIE GROUP

GTR CONTRACTS

HARVEY NASH

HIGHLAND HEATING MANAGEMENT

J&E SHEPHERD CHARTERED SURVEYORS

JOES TAXIS

JUSTOM

KONE

LIQUIDLOGIC

MACKAY DECORATORS PERTH

MARWOOD ELECTRICAL COMPNAY

MCLELLAND'S TAXIS

MERCEDES PRIVATE HIRE

MILTON COACHES

MINDSET-UK

PARK ROAD MOTORS

PETE'S.TAXI

PING NETWORK SOLUTIONS

QUEEN OF CLEAN

REDDISHPINK MEDIA

RICHARD IRVIN BUILDING SERVICES

ROBERTS CARS

SAM PROW'S TAXIS

SCOT JCB

SH PROPERTY SERVICES (EDINBURGH

SPECIALIST COMPUTER CENTRES

SPRING TECHNOLOGY STAFFING SERVICES

SPRINGSIDE TAXIS

SSTAXIS@HOTMAIL.COM

SWECO

THERAKOS

THISTLE TAXIS

VEITCHI INDUSTRIAL FLOORING

VIKING TAXIS

WAVE PR

WHITEHIRST TAXIS

XMA

Open Contracting Data Standard (OCDS)

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}