Award

Provision of Carer Support Service

GLASGOW CITY COUNCIL

This public procurement record has 2 releases in its history.

Summary of the contracting process

Glasgow City Council is seeking tenders for the "Provision of Carer Support Service" within the social protection industry, targeting various locations across Glasgow. This procurement process, currently in the award stage, involves multiple service lots including areas in North West, North East, and South Glasgow as well as additional services. The procurement method applied is an open procedure, with the contract duration expected to last for three years, commencing from 1st May 2019 and concluding on 30th April 2022. The deadline for tender submissions was 14th January 2019, requiring suppliers to commence service delivery by the specified start date.

This tender presents significant opportunities for businesses specialising in social care and community services, particularly those focused on supporting carers and vulnerable populations. Small and medium enterprises (SMEs) familiar with local community dynamics and capable of managing outreach programmes would be well-positioned to compete for contracts within this procurement. The emphasis on partnerships with local social work teams and the requirement for service specifications tailored to Glasgow's diverse community needs further highlights the potential for growth in the sector for firms with relevant experience and community engagement initiatives.

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Notice Title

Provision of Carer Support Service

Notice Description

Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.

Lot Information

Provison of Carer Support Service - Additional Services - City Wide

A Young Person's Education Worker and Training Co-ordinator. These come as a pair and cannot be split.. Two comprehensive service specification will be available for the tenders to review.

Provision of Carer Support Service - North West.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be made available for the tenderer to review.

Provision of Carer Support Service - North West.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - North East.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - North East.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - South.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Support Service - South.

The aim of the service is to improve the quality of life for carers through an outcomes led approach, in partnership with Social Work Carer Teams. The service will be provided to adult carers and young carers, and will be expected to meet the needs of Glasgow's diverse carer population, facilitating communication where required through interpreting services or speech and language support. The service will ensure that as many carers as possible are identified earlier and supported to access good quality information and advice, signposting and preventative support services. The service will help carers to build capacity in their caring role and also seek with them ways to improve their own health and well-being.. A full service specification will be available for the tenderer to review.

Provision of Carer Information Service - City Wide.

The Carers Information Service is a key part of Glasgow's universal offer of information and advice for all carers in Glasgow and neighbouring HSCPs across GGC NHS board area. It serves as an integral part of the Glasgow Carers Partnership single point of access. The CIS must be available Monday to Friday 9am - 5pm by way of communication methods such as e.g. email, website contact etc. It cannot provide counselling, advocacy or ongoing case support.. A full technical specification for the service will be available for the tenderers to review.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000565693
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354858
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
£1,193,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£584,498 £500K-£1M

Notice Dates

Publication Date
20 May 20196 years ago
Submission Deadline
14 Jan 2019Expired
Future Notice Date
Not specified
Award Date
1 May 20196 years ago
Contract Period
1 May 2019 - 30 Apr 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GLASGOW CITY COUNCIL
Contact Name
Simon Reilly
Contact Email
simon.reilly@glasgow.gov.uk
Contact Phone
+44 1412877827

Buyer Location

Locality
GLASGOW
Postcode
G2 1DU
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
5
Supplier Names

GLASGOW ASSOCIATION FOR MENTAL HEALTH

GLASGOW CITY COUNCIL

GLASGOW NORTH EAST CARERS CENTRE

QUARRIERS

THE DIXON COMMUNITY

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV338537
    Provision of Carer Support Service - Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354858
    Provision of Carer Support Service - Glasgow City Council invites tender bids for the provision of Carers Support Services. Glasgow City Council hopes to appoint one provider in relation to each of the 6 Core Service Lots. Glasgow City Council hopes to appoint one provider in relation to the City Wide Information Service Lot. Glasgow City Council hopes to appoint providers in relation to each of the 3 Additional Services Lots. A Provider can be appointed to no more than two Lots and where possible not in the same geographical area; excluding Lot 7 and Additional Support Services. The appointment of Providers will be on the basis of most economically advantageous tender and the score awarded at tender evaluation stage. Providers must be in a position to commence service delivery from the 1st May 2019. The contract is expected to run for 3 years, commencing 1st May 2019 and ending on 30th April 2022.

Open Contracting Data Standard (OCDS)

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            "reductionCriteria": "Tenderers are required to meet the following: - Are you confirming to having a minimal of 2 years of delivering carers services. - Are confirming to having the required service base(s) (as detailed in the Technical Specifications and ITT document) for the 4 weeks prior to the service commencement date within your elected the service localities. - Are confirming to having the required staffing for the stipulated service commencement date."
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    "description": "Please note that the deadline for points of clarification is the 4th January 2019 at 5pm. After this date and time Glasgow City Council will be unable to respond to any enquires. (SC Ref:584387)",
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