Award

Provision of a Case Management System and Associated Support Services

RISK MANAGEMENT AUTHORITY

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Risk Management Authority, based in Paisley, is currently seeking tenders for the "Provision of a Case Management System and Associated Support Services." This procurement falls under the services category, specifically focusing on public order and safety, with a contract value of £97,500. The tendering process, which follows an open procurement method, has reached the planning stage, with submissions due by 1st February 2019. The contract period is five years, with an option for a two-year extension, and the contract will support the Order for Lifelong Restriction placed by the Scottish Criminal Justice system.

This tender presents significant opportunities for businesses specialising in case management system design, implementation, and support services. Companies that can demonstrate relevant experience and meet the financial criteria, including a current ratio of no less than 0.6, are well-suited to participate. Small to medium-sized enterprises (SMEs) with a proven track record in providing similar services may find this contract particularly advantageous, as it allows for potential ongoing relationships with a key governmental authority.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of a Case Management System and Associated Support Services

Notice Description

Provision of a Case Management System (CMS)supporting the Order for Lifelong Restriction (OLR) placed by the Scottish Criminal Justice system. Contract period 5 years with the option to extend for a period of 24 months agreed on an annual basis.

Lot Information

Lot 1

The RMA requires the provision of a Case Management System to provide an electronic database to record, administer and oversee the risk assessment and management processes supporting the Order for Lifelong Restriction (OLR) placed on offenders by the Scottish Criminal Justice system.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contract (Scotland) Regulations 2015.

Renewal: Extension will be for a period up to 24 month agreed on an annual basis.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000567398
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP367181
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£97,500 Under £100K
Lots Value
£97,500 Under £100K
Awards Value
Not specified
Contracts Value
£66,827 Under £100K

Notice Dates

Publication Date
25 Sep 20196 years ago
Submission Deadline
1 Feb 2019Expired
Future Notice Date
Not specified
Award Date
23 Jul 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Quarter 3, 2023.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RISK MANAGEMENT AUTHORITY
Contact Name
Ross Pollock
Contact Email
ross.pollock@rmascotland.gsi.gov.uk
Contact Phone
+44 1412784478

Buyer Location

Locality
PAISLEY
Postcode
PA1 1JR
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Supplier Information

Number of Suppliers
1
Supplier Name

IKEN BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000567398-2019-09-25T00:00:00Z",
    "date": "2019-09-25T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000567398",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-50",
            "name": "Risk Management Authority",
            "identifier": {
                "legalName": "Risk Management Authority"
            },
            "address": {
                "streetAddress": "7 Thread Street",
                "locality": "Paisley",
                "region": "UKM",
                "postalCode": "PA1 1JR"
            },
            "contactPoint": {
                "name": "Ross Pollock",
                "email": "ross.pollock@rmascotland.gsi.gov.uk",
                "telephone": "+44 1412784478",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "03",
                        "description": "Public order and safety",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.rmascotland.gov.uk"
            }
        },
        {
            "id": "org-52",
            "name": "Risk Management Authority",
            "identifier": {
                "legalName": "Risk Management Authority"
            },
            "address": {
                "streetAddress": "7 Thread Street",
                "locality": "Paisley",
                "region": "UKM",
                "postalCode": "PA1 1JR"
            },
            "contactPoint": {
                "name": "Ross Pollock",
                "email": "ross.pollock@rmascotland.gsi.gov.uk",
                "telephone": "+44 1412784478",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "03",
                        "description": "Public order and safety",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.rmascotland.gov.uk"
            }
        },
        {
            "id": "org-53",
            "name": "Iken Business Ltd",
            "identifier": {
                "legalName": "Iken Business Ltd"
            },
            "address": {
                "streetAddress": "3rd Floor Suite B, One Georges Square, Bath Street",
                "locality": "Bristol",
                "region": "UK",
                "postalCode": "BS1 6BA"
            },
            "contactPoint": {
                "telephone": "+44 1173730790"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        }
    ],
    "buyer": {
        "name": "Risk Management Authority",
        "id": "org-52"
    },
    "tender": {
        "id": "RMA - CMS - 2018-19",
        "title": "Provision of a Case Management System and Associated Support Services",
        "description": "Provision of a Case Management System (CMS)supporting the Order for Lifelong Restriction (OLR) placed by the Scottish Criminal Justice system. Contract period 5 years with the option to extend for a period of 24 months agreed on an annual basis.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48000000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Risk Management Authority, Anchor One, 7 Thread Street, Paisley, PA1 1JR"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM83"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 97500,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2019-02-01T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-03-20T12:00:00Z"
        },
        "documents": [
            {
                "id": "DEC339956",
                "documentType": "contractNotice",
                "title": "Provision of a Case Management System and Associated Support Services",
                "description": "Provision of a Case Management System (CMS)supporting the Order for Lifelong Restriction (OLR) placed by the Scottish Criminal Justice system. Contract period 5 years with the option to extend for a period of 24 months agreed on an annual basis.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC339956",
                "format": "text/html"
            },
            {
                "id": "DEC339956-1",
                "title": "Covering Letter and Contents",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=1",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-2",
                "title": "Instructions to Tenderers",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=2",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2019-01-28T13:00:30Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-3",
                "title": "European Single Procurement Document",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=3",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-4",
                "title": "Terms and Conditions, incorporating specificaiton",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=4",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-5",
                "title": "Form of Tender",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=5",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-6",
                "title": "RMA Data Set",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=6",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC339956-7",
                "title": "Process Map 1 - RAO Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=7",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-8",
                "title": "Process Map 2 - Initial RMP Approval Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=8",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-9",
                "title": "Process Map 3 - AIR Evaluation Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=9",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/msword"
            },
            {
                "id": "DEC339956-10",
                "title": "Process Map 4 - Amended RMP Approval Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=10",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-11",
                "title": "Process Map 5 - AIR Submission Escalation Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=11",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-12",
                "title": "Process Map 6 - Initial Accreditation Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=12",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-13",
                "title": "Process Map 7 Further Accreditation Process",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=13",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-14",
                "title": "SCOTS Software Compatibility Sheet",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=14",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-15",
                "title": "iTECS Service Catalogue",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=15",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-16",
                "title": "ICT System Documentation - Guidance Notes",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=16",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-17",
                "title": "ICT System Documentation - Template",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=17",
                "datePublished": "2018-12-14T12:42:42Z",
                "dateModified": "2018-12-14T12:42:42Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-18",
                "title": "Instructions to Tenderers",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=18",
                "datePublished": "2019-01-28T13:00:30Z",
                "dateModified": "2019-01-28T14:24:43Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-19",
                "title": "Instructions to Tenderers",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=19",
                "datePublished": "2019-01-28T14:24:43Z",
                "dateModified": "2019-01-28T14:24:43Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC339956-20",
                "title": "Contains questions received by RMA from suppliers and associated responses.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC339956&idx=20",
                "datePublished": "2019-01-30T11:05:53Z",
                "dateModified": "2019-01-30T11:05:53Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "SEP367181",
                "documentType": "awardNotice",
                "title": "Provision of a Case Management System and Associated Support Services",
                "description": "Provision of a Case Management System (CMS)supporting the Order for Lifelong Restriction (OLR) placed by the Scottish Criminal Justice system. Contract period 5 years with the option to extend for a period of 24 months agreed on an annual basis.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP367181",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The RMA requires the provision of a Case Management System to provide an electronic database to record, administer and oversee the risk assessment and management processes supporting the Order for Lifelong Restriction (OLR) placed on offenders by the Scottish Criminal Justice system.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contract (Scotland) Regulations 2015.",
                "status": "complete",
                "value": {
                    "amount": 97500,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension will be for a period up to 24 month agreed on an annual basis."
                }
            }
        ],
        "bidOpening": {
            "date": "2019-03-20T12:00:00Z"
        },
        "contractTerms": {
            "performanceTerms": "The contract will be subject to a performance management system with associated performance indicators."
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Statement for 4B.4: Bidders must Demonstrate a Current Ratio of no less the 0.6. Current Ratio will be calculated as follows: Net Current Assets divided by Net Current Liabilities. There must be no qualification or contra-indication from any evidence provided in the support of the bidders economic and financial standing. Bidders who do not comply with the above financial requirement but are part of a Group, can provide a Parent Guarantee if the Parent company satisfies requirements stipulated above. Statement for 4B.5: It is a requirement of contract that bidders hold or can commit to obtain prior to commencement of any subsequent awarded contract, the types of insurance indicated below: Employer's (Compulsory) Liability Insurance = 5 000 000 GBP Public Liability Insurance = 1 000 000 GBP",
                    "minimum": "Current Ratio of no less the 0.6"
                },
                {
                    "type": "technical",
                    "description": "Bidders will be required to provide examples that they have relevant experience to deliver the services as described in part II2.4 (The Description of the Procurement)of the Contract Notice or the relevant section of the Site Notice. Minimum level(s) of standards required: Experience of Case Management System Design and implementation, provision of associated training and on-going support. Section C of Part IV of the ESPD (Scotland) will be scored in the following way: 0 - Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion. 1 - Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability. 2 - Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature. 3 - Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients. 4 - Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients. Responses must achieve a score of Acceptable or higher to Pass.",
                    "minimum": "Minimum Score required shall be 2. Within Annex B of the Instructions to Tenderers, Questions 1.1, 1.3 and 2 are mandatory. The tender cannot be awarded to a supplier scoring lower than \"2\" for these questions."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Quarter 3, 2023."
        }
    },
    "language": "EN",
    "description": "(SC Ref:599023)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000567398"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000567398"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "RMA - CMS - 2018-2019",
            "suppliers": [
                {
                    "id": "org-53",
                    "name": "Iken Business Ltd"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "RMA - CMS - 2018-2019",
            "awardID": "RMA - CMS - 2018-2019",
            "status": "active",
            "value": {
                "amount": 66827,
                "currency": "GBP"
            },
            "dateSigned": "2019-07-23T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "82",
                "measure": "bids",
                "value": 2,
                "relatedLot": "1"
            }
        ]
    }
}