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Award of Market Research Services - High Level Customer Survey

National Records of Scotland

This public procurement record has 1 release in its history.

Award

06 Feb 2019 at 12:17

PCS Notice - Quick Quote Award
Summary of the contracting process

The National Records of Scotland has conducted a procurement process for market research services under the title "Award of Market Research Services - High Level Customer Survey". This tender falls within the services industry category and is located in Scotland. The procurement is currently marked as awarded, with a contract awarded to Progressive Partnership amounting to £13,108.00. The tender period started on 7th February 2019 and concluded on 31st March 2019. The objective is to assess customer satisfaction through an online survey utilizing a sample size between 3% and 5%, with recommendations aimed at enhancing service delivery.

This tender presents significant opportunities for businesses in the market research sector, particularly those specialising in qualitative and quantitative research methodologies. Companies with experience in customer engagement strategies, survey design, and data analysis would find themselves well-positioned to undertake similar projects. The completion of this service would prove beneficial for firms looking to expand their client base within the public sector, as it involves engaging with governmental agencies focused on improving service delivery through customer feedback.

How relevant is this notice?

Notice Information

Notice Title

Award of Market Research Services - High Level Customer Survey

Notice Description

Provision of market research services to conduct a high-level customer survey on behalf of the National Records of Scotland. The survey results shall be used to establish a baseline of customer satisfaction for the service and inform future engagement and satisfaction levels. The timescale for completion is 31 March 2019 and the budget limit is PS16,666.00 + VAT.The services required include qualitative and quantitative data, question testing plan for a short on-line survey using a smaple size of 3% to 5%, innovative approaches to maximising participation, production and possible on-site presentation of a report summarising findings including recommendations for any high-level areas of service improvements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000569670
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB344351
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

19 - Leather and textile fabrics, plastic and rubber materials

CPV Codes

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£13,108 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20197 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Records of Scotland
Additional Buyers

Argyll and Bute Council

Buyer N/A

East Lothian Council

Edinburgh Napier University

Fife Council

Forest Enterprise Scotland

Forestry Commission

Highlands and Islands Enterprise

Moray Council

NHS Lanarkshire

North Lanarkshire Council

Perth & Kinross Council

Prospect Community Housing Ltd

Scottish Enterprise

Scottish Government

The City of Edinburgh Council

University Of Edinburgh

University of Dundee

University of Stirling

University of Strathclyde

West Lothian Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 7TF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified
Local Authority
City of Edinburgh
Electoral Ward
Corstorphine/Murrayfield
Westminster Constituency
Edinburgh West

Supplier Information

Number of Suppliers
48
Supplier Names

Progressive Partnership

Western Commercial

A M Phillip Trucktech Ltd

CAE

Ipsos MORI

Fairhurst

Accendo Consulting Services

Alltec Construction Ltd

George Casey

Clark Contracts

Aberdeen Marine Ltd

Ricoh UK Ltd.

Apm Contracts Ltd

Colin Sloss Deer Control

Capital Document Solutions Ltd (Main Contact)

WSP UK Limited

Galloway Drainage Supplies Ltd.

Compass Building & Construction Services

Parity

MGB PLASTICS

H&J Martin

GTR Contracts Ltd

Parity Professionals Limited

Storm ID Ltd

Harvey Nash

ASA Recruitment

Intelligent Imaging Innovations Ltd

Scott-Moncrieff

KPMG LLP

FRASER C ROBB LIMITED

Horisk Leslie Development Ltd

Dynam

Excel Vending

Spring Technology Staffing Services Limited

SSUK Ltd

Insight Direct (UK) Ltd

Northlight Heritage

PA Consulting Group

WYG GROUP

Luce Bay Plant Hire Ltd

MAM Contracting Ltd

Pertemps

Everwarm Ltd

JBS GROUP

KOMPAN Scotland Limited

FAUN Zoeller (UK) Limited

Imperial Commercials

Vauxhall Motors Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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