Notice Information
Notice Title
Tenant / Owner Satisfaction Surveys 2019
Notice Description
Knowes Housing Association (KHA) wishes to commission an independent survey to measure the current levels of satisfaction of tenants and owners
Lot Information
Lot 1
The aim of the surveys is to identify how services are valued by tenants and owners, the level of their satisfaction within the different elements of the housing management and maintenance teams, their views on customer service, the quality of their homes, their neighbourhood and to assess where improvements are necessary based on feedback as well as seeking views on future service delivery. The Association's wish is that face-to-face interviews are held. The Association currently has 1036 live tenancies and 200 factored owners and our aim is to survey as close to 70% of the total as possible.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000584258
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN357815
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342310 - Customer survey services
79342311 - Customer satisfaction survey
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £9,776 Under £100K
Notice Dates
- Publication Date
- 20 Jun 20196 years ago
- Submission Deadline
- 7 Jun 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 20 Jun 20196 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KNOWES HOUSING ASSOCIATION LTD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CLYDEBANK
- Postcode
- G81 5BX
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM31 East Dunbartonshire and West Dunbartonshire
- Delivery Location
- TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond
-
- Local Authority
- West Dunbartonshire
- Electoral Ward
- Kilpatrick
- Westminster Constituency
- West Dunbartonshire
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY354429&idx=3
29th May 2019 - ESPD to be completed and returned -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY354429&idx=1
17th May 2019 - ITT KHA - Tenants Satisfaction Survey 2019 - Final -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY354429&idx=2
17th May 2019 - Appendix A Tender Response - Fee Bid NAME OF FIRM -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354429
Tenant / Owner Satisfaction Surveys 2019 - Knowes Housing Association (KHA) wishes to commission an independent survey to measure the current levels of satisfaction of tenants and owners -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN357815
Tenant / Owner Satisfaction Surveys 2019 - Knowes Housing Association (KHA) wishes to commission an independent survey to measure the current levels of satisfaction of tenants and owners
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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