Award

Care Software System

HANOVER (SCOTLAND) HOUSING ASSOCIATION

This public procurement record has 2 releases in its history.

Summary of the contracting process

The procurement process involves Hanover (Scotland) Housing Association, based in Edinburgh, which is seeking a Care Software System to streamline its operations. This open procedure tender, titled "Care Software System," is currently complete and was awarded on 2nd November 2020. It involves the acquisition of software licenses for 12 Admin Users and 212 Service Users. The estimated contract value is £123,271.60, and the Association aims to enhance the efficiency of its care services, which currently supports a wide array of residents.

This tender presents significant opportunities for software development firms, particularly those specialising in care management systems or SaaS (Software as a Service) solutions. Businesses that can demonstrate their capability in creating robust, user-friendly software that meets the needs of a care environment and integrates seamlessly with existing systems will be well-positioned to compete. With the increasing demand for efficient care solutions, particularly in community settings, this contract can help facilitate growth for SMEs in the technological services sector.

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Notice Title

Care Software System

Notice Description

This tender is for the purchase of a Care Software system with licenses for 12 Admin Users 2 of which will be SuperUsers and 212 Service Users. The successful supplier must demonstrate how their product and associated services meets our Specification.

Lot Information

Lot 1

This tender is for the purchase of a Care Software system with licenses for 12 Admin Users 2 of which will be SuperUsers and 212 Service Users. The successful supplier must demonstrate how their product and associated services meets our Specification. The Association has developed and will continue to develop the services it provides to meet the needs of changing markets. We are currently developing direct care services delivered in the community as an example of this. The service currently has over 200 Care staff working over 7 developments providing care at home to 150 residents. We also provide service to 100 customers 24 hours a day, 365 days a year. The Association currently uses manual and excel based software to monitor its staff and care systems. The Association wishes to replace the current outdated, time-consuming process to allow us to provide greater functionality, flexibility, increased efficiency and effectiveness and increased interoperability. The system if possible, will be required to feed data accurately and seamlessly into Tunstall PNC8, Aareon (HR & Payroll), Capita Open Finance and Open Housing.. As per tender documentation and agreed Terms & Conditions

Renewal: The contract will be for a minimum of 3 months and up to 36 months, with the option of a rolling monthly extension up to a maximum of 60 months in total, subject to satisfactory supplier performance. Notification of termination cancellation will be 30 days after the initial 3 months contract period.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000590268
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV398994
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72511000 - Network management software services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£123,271 £100K-£500K

Notice Dates

Publication Date
6 Nov 20205 years ago
Submission Deadline
5 Aug 2019Expired
Future Notice Date
Not specified
Award Date
2 Nov 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HANOVER (SCOTLAND) HOUSING ASSOCIATION
Contact Name
Not specified
Contact Email
cpt@hanover.scot
Contact Phone
+44 1315570598

Buyer Location

Locality
EDINBURGH
Postcode
EH7 4NS
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith Walk
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

HAS TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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