Planning

Ferry ticketing and reservation solution - Ar Turas

CALMAC FERRIES LIMITED

This public procurement record has 1 release in its history.

Planning

12 Jul 2019 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The procurement process is being led by CalMac Ferries Limited, seeking a solution for their ferry ticketing and reservation system, titled "Ferry ticketing and reservation solution - Ar Turas." This initiative falls under the services category and is located in Gourock, UK. Currently in the planning stage, key activities include a supplier day scheduled for 1st August 2019, with expressions of interest due by 26th July 2019, and a future notice expected on 9th September 2019.

This opportunity is particularly suited for businesses that specialise in ticketing and reservation software, especially those with experience in providing standardised, accessible digital solutions for transport services. Companies capable of delivering ancillary products and services that enhance customer experience, as well as those with a strong understanding of the ferry or transportation sector, stand to benefit significantly from participating in this procurement process. The initiative aims to modernise customer interactions and improve operational efficiency for CalMac's extensive ferry network.

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Notice Information

Notice Title

Ferry ticketing and reservation solution - Ar Turas

Notice Description

CFL is seeking to secure a standard, off the shelf reservations and ticketing software package or packages plus ancillary products and services to bring the new customer experience to life and to help us keep pace with digital evolution.

Lot Information

Lot 1

CalMac Ferries Limited (CFL) is an operating company of the David MacBrayne Group, which is wholly owned by Scottish Ministers. It operates the Clyde and Hebrides Ferry Service contract, providing passenger, vehicle and freight shipping services on 29 routes, serving 53 ports and harbours across the west coast of Scotland and the Scottish Islands. It operates a fleet of 33 vessels and carries 5.5 million passengers and 1.5 million vehicles annually with an average 440 sailings a day. The company earned the National Transport Award for Ferry Operator of the Year in 2018, delivering punctuality and technical reliability performance at 99.6% and 99.4% respectively. CFL is now planning to deliver a modern booking, ticketing and travel experience for its customers and staff. The experience will be standardised, accessible, digitally-enabled and efficient. It will help us to optimise capacity planning and vessel utilisation and will open up opportunities for smart and integrated travel. CFL is seeking to secure a standard, off the shelf reservations and ticketing software package or packages plus ancillary products and services to bring the new customer experience to life and to help us keep pace with digital evolution. The Ar Turas (Scottish Gaelic for 'Our Journey') programme has been conceived to envision the new customer experience, and to deliver the business and customer change involved. A supplier day is planned for Thursday 01 August, 2019, in Glasgow, UK, at which CFL will present its vision.. It is anticipated the Procurement Route will be a Restricted Process

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000590942
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360349
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jul 20196 years ago
Submission Deadline
Not specified
Future Notice Date
9 Sep 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CALMAC FERRIES LIMITED
Contact Name
Brian Smith
Contact Email
brian.smith@calmac.co.uk
Contact Phone
+44 1475650201

Buyer Location

Locality
GOUROCK
Postcode
PA19 1QP
Post Town
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM6 Highlands and Islands
Local Authority
Inverclyde
Electoral Ward
Inverclyde West
Westminster Constituency
Inverclyde and Renfrewshire West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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