Notice Information
Notice Title
The Provision of Telecare & OOH Repairs Call Handling Service
Notice Description
Scottish Borders Housing Association (SBHA) is seeking to award a contract for the provision of Telecare & Out of Hours repairs call handling services.
Lot Information
Lot 1
Scottish Borders Housing Association (SBHA) is seeking to award a contract for the provision of Telecare & Out of Hours repairs call handling services, details of the services and the requirements are set out in the Specification of Requirements document. SBHA is conducting this procurement following an open procedure in accordance with the Procurement Reform (Scotland) Act 2014 in order to secure the highest number of bidders from which to obtain a Supplier who will provide the most economically advantageous Tender.. Please note: Economic & Financial Standing will be assessed together with an Experian Credit Check. Bidders must have a score of 51 or above to PASS this element. Bidders with a score less than 51 and who have a Parent company with a score of 51 or above may be considered where a parent company guarantee can be issued to SBHA.
Options: SBHA are a growing service provider and this could increase the requirements of this service throughout the duration of the Contract.
Renewal: 3 occasions of 12 months each
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000591072
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV371156
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79510000 - Telephone-answering services
79512000 - Call centre
Notice Value(s)
- Tender Value
- £125,000 £100K-£500K
- Lots Value
- £125,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Nov 20196 years ago
- Submission Deadline
- 12 Aug 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 4 Nov 20196 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH BORDERS HOUSING ASSOCIATION
- Contact Name
- Yvonne O'Hara
- Contact Email
- enquiry@sbha.org.uk, yohara@sbha.org.uk
- Contact Phone
- +44 1750724444, +44 1750724465
Buyer Location
- Locality
- SELKIRK
- Postcode
- TD7 5DT
- Post Town
- Galashiels
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM91 Scottish Borders
- Delivery Location
- TLM91 Scottish Borders
-
- Local Authority
- Scottish Borders
- Electoral Ward
- Selkirkshire
- Westminster Constituency
- Berwickshire, Roxburgh and Selkirk
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=6
1st August 2019 - Specification of Requirements -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=10
1st August 2019 - Specification of Requirements v2 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=9
1st August 2019 - Form of tender Revised -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=3
1st August 2019 - Pricing Schedule -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=8
1st August 2019 - Pricing Schedule Version 2 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=7
1st August 2019 - Please note this is the Pricing Schedule which all bidders should use to provide their Price Bid. -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=1
12th July 2019 - Invitation to Tender -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=2
12th July 2019 - Tender Response Document -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=4
12th July 2019 - Standard Terms & conditions -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL360308&idx=5
12th July 2019 - RechargeableRepairs -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL360308
The Provision of Telecare & OOH Repairs Call Handling Service - Scottish Borders Housing Association (SBHA) is seeking to award a contract for the provision of Telecare & Out of Hours repairs call handling services. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV371156
The Provision of Telecare & OOH Repairs Call Handling Service - Scottish Borders Housing Association (SBHA) is seeking to award a contract for the provision of Telecare & Out of Hours repairs call handling services.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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