Award

Award of call-off from for Cloud Based Unified Communication & Contact Centre Services

SCOTTISH SOCIAL SERVICES COUNCIL

This public procurement record has 1 release in its history.

Award

13 Dec 2019 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Scottish Social Services Council has awarded a contract for Cloud Based Unified Communication and Contact Centre Services, linked to the SP-17-032 Lot 3 Enterprise Bundled Services. The procurement process, which followed a selective method and was classified under the services category, has been completed. Mobilisation for the contract will begin on 16 December 2019, with the initial term starting on 1 April 2020 and lasting until 31 March 2023, inclusive of an option for two further one-year extensions. The total value of the contract is GBP 305,540.00, exclusive of VAT, with the contract being signed on 10 December 2019.

This tender presents significant opportunities for businesses, particularly those specialising in telephony services or unified communication solutions. Companies that are agile and capable of delivering cloud-based services are particularly well-suited to compete, especially SMEs like Exactive, which have demonstrated the ability to meet the specific needs of this contracting authority. Engaging in such contracts can help businesses expand their portfolios and enhance their reputations in the public sector.

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Notice Information

Notice Title

Award of call-off from for Cloud Based Unified Communication & Contact Centre Services

Notice Description

Award of call-off from SP-17-032 Lot 3 Enterprise Bundled Services for Cloud Based Unified Communication and Contact Centre Services 1920/Oct/001/SSSC(DPS) Mobilisation will commence 16 December. Initial term will commence 1 April 2020 till 31 March 2023 with an option to extend for a further 2 x 12 month periods. Value is GBP 305,540.00 exclusive of VAT for the full life of the call-off including optional extensions.

Lot Information

Lot 1

Award of call-off from SP-17-032 Lot 3 Enterprise Bundled Services for Cloud Based Unified Communication and Contact Centre Services 1920/Oct/001/SSSC(DPS) Mobilisation will commence 16 December. Initial term will commence 1 April 2020 till 31 March 2023 with an option to extend for a further 2 x 12 month periods. Value is GBP 305,540.00 exclusive of VAT for the full life of the call-off including optional extensions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000607535
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC374999
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£305,540 £100K-£500K

Notice Dates

Publication Date
13 Dec 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Dec 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH SOCIAL SERVICES COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 4NY
Post Town
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

EXACTIVE

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC374999
    Award of call-off from for Cloud Based Unified Communication & Contact Centre Services - Award of call-off from SP-17-032 Lot 3 Enterprise Bundled Services for Cloud Based Unified Communication and Contact Centre Services 1920/Oct/001/SSSC(DPS) Mobilisation will commence 16 December. Initial term will commence 1 April 2020 till 31 March 2023 with an option to extend for a further 2 x 12 month periods. Value is GBP 305,540.00 exclusive of VAT for the full life of the call-off including optional extensions.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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