Award

ICT Service Desk

WEST DUNBARTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

West Dunbartonshire Council conducted a complete procurement process for an ICT Service Desk, aimed at providing a cloud-based product for both East and West Dunbartonshire Councils. The inviting organisation is located at 16 Church Street, Dumbarton, UK. This procurement was initiated under the open procedure method and falls under the services category, specifically classified with the CPV code 48000000. The award date was 23 December 2019, and the contract is active with a total value of £152,350.80.

This tender presents a significant opportunity for businesses engaged in ICT services, particularly those offering cloud-based solutions. Companies with capabilities in software solutions and support services would be well-positioned to compete in future tenders from the councils. The competitive landscape may include both large firms and specialised service providers, although no bids from small and medium-sized enterprises were recorded in this instance. This procurement highlights a preference for single supplier frameworks, indicating a streamlined approach to sourcing in the public sector.

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Notice Title

ICT Service Desk

Notice Description

The procurement of a cloud based product accessible by license or user agreement is required for East & West Dunbartonshire Councils for a new ICT Service Desk

Lot Information

Lot 1

Cloud based ICT Service Desk for West Dunbartonshire Council & East Dunbartonshire Council. Call off from SG framework

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000609121
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375979
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£152,350 £100K-£500K

Notice Dates

Publication Date
24 Dec 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Dec 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST DUNBARTONSHIRE COUNCIL
Additional Buyers

EAST DUNBARTONSHIRE COUNCIL

Contact Name
Alex Grace
Contact Email
alex.grace@west-dunbarton.gov.uk, procurement@eastdunbarton.gov.uk
Contact Phone
+44 1389737000, +44 1415745750

Buyer Location

Locality
DUMBARTON
Postcode
G82 1QL
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM31 East Dunbartonshire and West Dunbartonshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond

Local Authority
East Dunbartonshire
Electoral Ward
Lenzie and Kirkintilloch South
Westminster Constituency
Mid Dunbartonshire

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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